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    Couchbase Sync Gateway

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    Sold by: Couchbase 
    Deployed on AWS
    Sync Gateway is a horizontally scalable web server that securely manages the access control and synchronization of data between Couchbase Lite and Couchbase Server.
    4.3

    Overview

    Couchbase Mobile extends the power of Couchbase Server, bringing distributed NoSQL database capabilities to the edge while securely managing and syncing data from any cloud to edge devices. The Couchbase Mobile stack includes Couchbase Lite and Sync Gateway. Couchbase Lite is an embedded NoSQL database for mobile and other embedded platforms. Sync Gateway is a secure web gateway for data access and synchronization across Couchbase Lite clients and Couchbase Server.

    Highlights

    • Sync Gateway is a synchronization server that is responsible for secure data synchronization and routing between Couchbase Lite-enabled clients and Couchbase Server. It is an integral component of the Couchbase Mobile platform.

    Details

    Delivery method

    Delivery option
    Deploy Couchbase Sync Gateway with CFT
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    AmazonLinux 2

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    Pricing

    Couchbase Sync Gateway

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (79)

     Info
    Dimension
    Cost/hour
    m5.xlarge
    Recommended
    $0.662
    c5d.large
    $0.662
    c5.large
    $0.662
    c5d.xlarge
    $0.662
    c5.xlarge
    $0.662
    c4.8xlarge
    $3.319
    c4.large
    $0.662
    m5a.12xlarge
    $3.319
    c5d.2xlarge
    $1.048
    c5.2xlarge
    $1.048

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Usage is via a standard Cloud Formation template. See https://github.com/couchbase-partners/marketplace/releases  for latest releases of the Cloud Formation Template.

    Support

    Vendor support

    This option includes a product license and Silver support. Please checkout our website at https://www.couchbase.com/support-policy/enterprise-software  for details on our Enterprise support subscriptions tiers. For custom pricing with discounts on annual subscriptions contact us at https://www.couchbase.com/contact  Couchbase provides enterprises with access to 24 x 365 global support to help you in your Couchbase journey. For questions about support please reach out at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    25
    In Databases & Analytics Platforms
    Top
    10
    In Databases & Analytics Platforms, Generative AI
    Top
    100
    In Storage

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Horizontal Scalability
    Web server architecture designed for horizontal scaling to handle distributed client connections and synchronization workloads
    Access Control Management
    Secure access control mechanisms that manage permissions and authentication for data access between clients and server
    Data Synchronization
    Synchronization engine that manages bidirectional data replication and routing between Couchbase Lite clients and Couchbase Server
    NoSQL Database Integration
    Integration with Couchbase Server and support for distributed NoSQL database capabilities across edge and cloud environments
    Secure Data Gateway
    Web gateway with security features for encrypted and authenticated data transmission between mobile clients and backend infrastructure
    Native Vector Search Integration
    MongoDB Atlas integrates native vector search directly into the operational database, enabling RAG and agentic AI solutions without requiring separate search infrastructure.
    Flexible Document Model
    Supports storage and synchronization of structured, unstructured, and semi-structured data types with dynamic schema capabilities for AI-driven applications.
    Multi-Workload Unification
    Consolidates operational, analytical, and AI workloads within a single database platform.
    Industry Compliance Standards
    Complies with HIPAA, GDPR, ISO 27001, and PCI DSS standards with built-in security features and encryption.
    Elastic Scalability
    Supports both vertical and horizontal scaling with configurable cluster configurations to accommodate varying application demands.
    Data Format Support
    Supports NAS datasets (NFS or CIFS), Amazon S3 object format, and NetApp StorageGRID Webscale appliance
    Incremental Synchronization
    Continuously syncs data based on pre-defined schedules, transferring only delta changes to minimize replication overhead
    Multi-Target Data Migration
    Migrates datasets to any target destination in the cloud or on premises
    Data Security
    Provides secured data transfer mechanisms with error tracking, failure recovery, and data compatibility management
    Automated Scheduling
    Enables pre-defined synchronization schedules with automated data movement and process flexibility

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    133 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    58%
    36%
    5%
    1%
    0%
    3 AWS reviews
    |
    130 external reviews
    External reviews are from G2 .
    Vagner Fcoelho

    Risk analysis has achieved ultra-performance and processes complex order flows in real time

    Reviewed on Jun 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I used Couchbase Server  at ViajaNet five years ago, and I am currently using it at Vertiv for cache specification.

    I primarily use Couchbase Server  for cache because this cache is very useful and the performance is excellent. I need ultra-performance for risk analysis. In my order flow, I need to obtain more information about the participant and the count of the order that exists, and I require precise information with ultra-performance.

    In the order flow, if a participant makes three orders in two seconds, one second, or one minute, it is accounted for, and I have rules for specific times when this participant makes orders.

    Couchbase Server is important for performing in several flows that I have in my company.

    What is most valuable?

    The best feature Couchbase Server offers is performance.

    When I say performance, I mean the way Couchbase Server structures and manages data. I specifically appreciate the performance that Couchbase Server provides.

    Couchbase Server has positively impacted my organization, as it is important for the maintenance and security of the flows I have noticed.

    What needs improvement?

    Couchbase Server should improve performance and make the process scalable. The integrity of the information is improved by it.

    For how long have I used the solution?

    I have been working as a software engineer in my current field.

    What other advice do I have?

    I feel there is nothing I should improve, and I do not think about improving anything. I did not purchase Couchbase Server through the AWS Marketplace . I do not have advice for others looking into using Couchbase Server. I would rate this product a 10.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Anuj Gupta

    High availability for large billing data has supported telecom orders but monitoring still needs work

    Reviewed on Jun 02, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Couchbase Server  is my main use case in a product-based company at Amdocs, specifically for an Amdocs billing product where Couchbase Server  is the core backbone of our application, and I am using a multi-node cluster in a very large environment.

    In my daily operations, we have our ordering services integrated into the billing product in the telecom sector, and in that service, we use Couchbase Server bucket as in scope and collection; thus, as part of our application flows, we frequently utilize Couchbase Server bucket with N1QL queries.

    Couchbase Server is mainly used for the ordering services, supporting whatever the customer purchases and orders, making it the backbone of our software.

    What is most valuable?

    Couchbase Server is robust and has self-healing capabilities; whenever a failure happens, it performs failover and rebalancing, providing high availability and ease of use whether it is deployed on a single node or multi-node server, as well as in containers.

    When a node failure happens in practice, Couchbase Server automatically performs failover, bringing the node back online, and then we can do rebalancing where all the VBuckets maintain an online state, ensuring end users are not impacted, and high availability is provided, as well as multiple disaster recovery setups for replication through XDCR to avoid service impact for our multiple services and maintaining query, data, and indexing services in my production environment.

    Couchbase Server provides multiple services including event services and supports both JSON and non-JSON data formats, which is a significant aspect of Couchbase Server.

    What needs improvement?

    Since working with Couchbase Server starting from version 6, where only scopes and collections were available, I have seen numerous improvements with the release of version 7, especially as bugs identified in version 6 were addressed by the Couchbase Server team.

    One specific outcome I have noticed is identifying constraints such as not being able to create more than thirty buckets, which we notified the Couchbase Server team about, along with several missing monitoring parameters; they worked with us to provide better solutions in terms of monitoring and the metrics we require for our production monitoring setups, ensuring our production is up and running smoothly.

    Regarding improvements, I feel that the current dedicated monitoring, such as CMX offered by Couchbase Server, requires enhancements for better identification of issues, especially since the market is moving towards AI-driven solutions, and I believe Couchbase Server is working on improving its AI capabilities.

    Couchbase Server requires more enhancement, particularly with the MCP launched by Couchbase Server which is not yet fully functional and offers limited tools that are not beneficial for automating production workflows.

    Regarding the accuracy and reliability of Couchbase Server's AI capabilities, I perceive there are gaps since the tools are not being developed maturely and require more developed solutions for our agent workflows to facilitate automation with AI agents.

    For how long have I used the solution?

    I have been using Couchbase Server for the last five and a half years in my day-to-day operations.

    What other advice do I have?

    In terms of governance and security, I see Couchbase Server as highly secured, using SSL certificates and allowing for controlled user access without any noticeable gaps in security, though I do suggest vigilance as the AI-driven market develops.

    Couchbase Server is currently deployed in both the public cloud and on-premises; in the public cloud, we have deployed it within Kubernetes , while on-premises, it is on a server level.

    We are using AWS  for our public cloud deployment.

    We have indeed purchased Couchbase Server through the AWS Marketplace .

    Monitoring and AI-driven enhancements are critical as the market transitions to AI.

    I would advise others considering Couchbase Server to note that compared to other tools such as MongoDB, it is easier to use, reliable, and offers high availability while continually adding more features, making it a suitable choice, especially for large data environments.

    I have shared all my thoughts regarding Couchbase Server, including its beneficial aspects and current limitations, and I believe a focus on these limitations will allow end users to take full advantage of the product. I would rate this product a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    BasilJiji

    Unified data platform has powered real-time sessions and microsecond insights across clouds

    Reviewed on May 20, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Couchbase Server  serves as the primary use case for our real-time web and mobile application backend with caching. We utilize Couchbase Server  for microservice session isolation in our Java Spring Boot  backend, leveraging Couchbase CrudRepository to instantly save and retrieve complex JSON user profiles. Couchbase Server's memory-first architecture handles our high-volume read-write workloads incredibly fast.

    We use Couchbase Server to manage user sessions, a dynamic product catalog, and real-time telecom-style insights where microsecond data persistence and sub-millisecond query response are strictly required.

    What is most valuable?

    One of the best features that Couchbase Server offers is scalability due to Multi-Dimensional Scaling. Unlike other NoSQL databases where every node has to run every service, this MDS allows us to scale services independently.

    Multi-Dimensional Scaling has helped our team by making scaling easier in a noticeable way. If our data volume grows, we scale the data service. If we are running heavy lookups, we horizontally scale just the index or query services.

    Couchbase Server has positively impacted our organization by successfully eliminating our data layer silo issues. Instead of stitching together a separate database, a separate caching tier, and a text search platform, Couchbase Server handles operational data, indexing, and vector searching inside one unified data platform. This saved our infrastructure team immense maintenance overhead.

    What needs improvement?

    The administrative dashboard web UI of Couchbase Server could benefit from more interactive visual mapping tools for complex, multi-document transactional tracking, which would help in simplifying the debugging option for newer database administrators.

    For how long have I used the solution?

    I have been using Couchbase Server for about three years to manage high throughput, low latency NoSQL data layers for our production systems.

    What other advice do I have?

    Couchbase Server is an absolute powerhouse for high-velocity modern enterprise applications and bridges the gap between flexible schema advantages of NoSQL and the rigid, trusted query capabilities of relational databases beautifully.

    I would recommend taking full advantage of Multi-Dimensional Scaling during the initial infrastructure sizing. Isolate the query, index, and the data workload into a separate node. This ensures your heavy operational reads and writes never choke your search indexes, maximizing your cluster performance from day one.

    We run Couchbase Server in a hybrid multi-cloud architecture. We use Couchbase Server on our private, on-premises servers for sensitive data compliance, but we also run it inside our public cloud environments on Amazon EC2  instances. This allows us to sync data effortlessly from our localized database up to the public cloud using Couchbase Autonomous Operator for Kubernetes .

    I purchased Couchbase Server through the AWS Marketplace . I would rate this product a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Alexander A.

    Innovative

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    Couchbase Allows me cover large volumes of data making is well suitable for data managing when optimzing.
    What do you dislike about the product?
    Perhapes not Easy for newcomers when using this style of data management
    What problems is the product solving and how is that benefiting you?
    Orginization
    Oreoluwa O.

    G2 is recommendable

    Reviewed on Mar 11, 2025
    Review provided by G2
    What do you like best about the product?
    Its in-memory architecture ensures lightning-fast data access.
    Scalability – Easily handles growing workloads with horizontal scaling.
    What do you dislike about the product?
    Initial configuration and cluster management can be challenging
    High memory and CPU usage, especially at scale.
    What problems is the product solving and how is that benefiting you?
    C Supports seamless horizontal scaling to handle growing workloads
    View all reviews