Sold by: Vonage
Deployed on AWS
Your gateway to a seamless, omnichannel messaging strategy. With one powerful platform, you can effortlessly integrate SMS, MMS, RCS, email, and popular social chat apps like WhatsApp, Messenger, and Viber - connecting with your customers on the channels they prefer most. Packed with rich features and delivering instant results, it is the ultimate solution for creating engaging, cost-effective conversations.
Overview
Expanding your messaging strategy just got simpler. That is because Vonage Messages API enables businesses to connect with customers through RCS, SMS, MMS, and email. Not to mention popular social chat apps like WhatsApp and Messenger. Vonage Messages API also integrates with your existing applications, CRMs, best-in-class partner solutions, and a suite of other Vonage Communications APIs. Now your business can foster omnichannel customer conversations that meet your unique needs to help grow revenue and improve customer satisfaction.
Key benefits
- Expanded reach: Customers can conveniently reach you on the channels they use most.
- Secure, compliant, reliable messages: Safely send and receive messages privately with JSON Web Token (JWT) authentication, and obtain 99.99% uptime*.
- Easily develop and test: Self-service capabilities, including onboarding, dashboard logs, and a sandbox, allow users to test all channels at no additional cost.
- Personalized customer journeys: Seamless integration with third-party applications and CRMs powers automated data and customization.
- Cost-effective chat experience: A single API increases efficiency and consolidates resources.
- 99.99% uptime SLA with Enterprise Services plan
The Vonage advantage Enjoy features to further extend your messaging strategy:
- Global reach and support: Direct-to-carrier connections, compliant global partner ecosystem
- Enterprise-grade platform: Adaptive RoutingTM, 24/7 superior global customer care
- Integrations and analytics: AI integration, dashboard, and real-time analytics
- End-to-end support: From technical enablement to go-to-market execution
- Self-service tools: Enhanced application-building and scaling experiences
- Track record: Vonage CPaaS expertise and Ericsson network and 5G leadership
- Single provider: One source for your communications and network-powered API needs
Highlights
- Omnichannel: Reach and engage customers on their favorite channels for seamless conversations
- Enhanced brand visibility: Use RCS and WhatsApp to showcase your name and logo to increase trust and ROI
- Increase customer engagement: Expand from notifications to conversations with two-way communications
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Usage of Vonage APIs | $0.01 |
Dimensions summary
This listing uses one usage-based dimension billed in units. You pay only for the messaging you actually use, with no fixed or upfront fee. The product adds messaging to your own app across channels like SMS, MMS, RCS, and social chat apps. Rates apply per message or per conversation and vary by channel, destination, and message type. Because charges track your usage, costs scale up or down with your sending volume. There are no separate tiers to choose; the single unit-based measure covers all supported channels under this one dimension.
Top-of-mind questions for buyers
A unit tracks your actual messaging activity. Charges apply per message sent or per conversation, depending on the channel. The rate varies by channel, destination country, and message type. You pay for each message or conversation you send through your app, so counting follows your real sending activity.
Cost tracks usage directly. You pay for each message or conversation you send, with no fixed or upfront fee. If you send more, charges rise; if you send less, charges fall. There is no quota or tier to reach, so your bill follows your sending volume each period.
Yes. Rates apply per message or per conversation and vary by the channel you use. SMS, MMS, RCS, and social chat apps each carry their own rate, which also depends on destination country and message type. You pay only for the channels you actually send through under the single unit measure.
www.vonage.com+1
Helpful?
Vendor refund policy
Please refer to the Vonage Terms of Use for Refund Policy.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is available through online developer documentation, FAQs, and solution briefs, available through our community Slack channel, via e-mail and other channels with our Support team, or through your account manager, accessible at awssales@vonage.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Vonage Voice API is a carrier-grade, programmable voice platform for embedding high-quality PSTN, SIP, and WebRTC calling into any application. Build IVRs, AI voice bots, in-app calling, and automated notifications with , global reach across 227 countries, and AWS integration including Amazon Nova Sonic.
Vonage Voice API is a cloud-native, programmable voice solution built on a reliable, high-quality global carrier network. It enables businesses and developers to design, deploy, and scale custom voice experiences, from simple outbound notifications to sophisticated AI-driven conversational agents, without managing telephony infrastructure.
Vonage Identity Insights API delivers real-time mobile intelligence for phone number validation, preventing identity fraud and enriching KYC workflows. With a single API, developers and SaaS providers access telecom-verified data like carrier, line type, and subscriber match for identity verification. Reduce fraud, optimize contact strategies, and ensure regulatory compliance using global telco data. Stop account takeovers, block synthetic identities, and streamline onboarding with seamless integration. Identity Insights API is designed for developers, fraud teams, and identity managers and supports phone validator tools, age verification, and scam detection.
Enhance security with Vonage Verify API for two-factor authentication (2FA) and authenticator app integration. Securely authenticate users globally through CAMARA-based Silent Authentication, multichannel one-time passwords (OTP), text verification, and text verify. Supports SMS, RCS, voice, WhatsApp, email, secondary authentication, and build-your-own authenticator app. Single API with routing intelligence reduces fraud, verifies phone numbers at scale, and boosts registration and payment completions.
Mitigate customer fraud with this fraud protection solution using turnkey customer verification, real-time fraud alerting and communications blocking, all augmented with Amazon AI capabilities.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.