Youwire can record four types of business audio: landlines, mobile phones, face-to-face meetings, and web conferences. To use it, you must select at least one of the four business audio (= editions). You can also choose from four options to make better use of the recorded data.

Below are the common features and the main features of each edition and option.

• Common functions
  • User functions
    • Search, play, delete
    • Protect/unprotect
    • Download voice/text data
    • Tag registration/update
    • Upload voice files
  • Administrator functions
    • Tag category registration
    • Group registration
    • Recording number registration/control
    • Search user registration
    • Operation authority registration
    • Recipient number registration
    • Common number restriction list
    • Alert mail settings
    • Voice recognition user dictionary registration
    • Operation log
  • System functions
    • Voice recognition function
    • Voice data deletion by period
    • Voice data backup
    • Voice data encryption
    • Two-factor authentication

[4 Editions]

• Landline phone (=Youwire Office)
  • Call recording system that records calls from telephone terminals used in the office
  • Calls can be recorded simply by installing a recording device
• Mobile phone (=Youwire Mobile)
  • Record calls from mobile phones and smartphones
  • Automatically record all calls
  • Automatically send recorded files to server
  • Register recording information (other party number, call start time, call duration)
• Face-to-face meetings (=Youwire Meeting)
  • Record the contents of meetings and face-to-face conversations
  • Manual recording start/end
  • Automatic upload function
  • Add memo (subject, etc.) function
• Web conference (=Youwire WebMeeting)
  • Recording application that runs on Windows
  • Manually record and automatically upload all web conferences and softphone calls
  • Automatically upload to YouWire just by connecting an IC recorder to your computer

[4 options]

• Speech recognition
  • Uses a speech recognition engine based on the voice data recorded in Office/Mobile/Meeting/WebMeeting
  • Can centrally manage text data along with voice data
  • Starts text processing of recorded data as soon as recording ends
  • Can smoothly view the text-converted recordings
• Statistical analysis/visualization
  • Statistical visualization of accumulated voice
  • Can be used for VOC/trend analysis and response quality evaluation using conversation analysis function
• Generative AI integration
  • Can be integrated with AmazonBedrock
  • Can create text summaries and minutes
  • Can output in response to specified prompts
• CTI
  • When a call is received, the caller's phone number is displayed on the screen in a pop-up
  • Can check the information of the other party registered in advance before answering the phone
  • Call history function that allows you to check "outgoing", "incoming", "missed calls", etc.