Overview
At RINA, our certified cloud architects, system administrators and cyber security professionals are prepared to help your organization design, implement, and scale dynamic cloud-based GIS environments. As an Esri Gold Partner, RINA North America’s geospatial team is a one-stop-shop for GIS services, whether your organization is just getting started with GIS, or you need specialized services and support for a mature GIS team.
Our fully managed cloud services provide continuous reliability and expert-led operations, including system architecture design, security administration, software and database maintenance, monitoring, and incident management. For organizations moving from on-premises, transitioning between cloud platforms, or adopting a hybrid model, we offer targeted migration services and cloud-based GIS jump-starts that accelerate adoption and reduce risk.
In addition to these services, RINA offers full-stack GIS software development, Esri Utility Network implementations and migrations, and custom solutions tailored toward your organization’s business needs.
Highlights
- Managed cloud services for GIS eliminate the burden of internal IT management and replace it with specialists who understand the complexity of geospatial systems and modern cloud infrastructure.
- Cloud migrations and GIS Jumpstarts provide a low-risk path that help your organization rapidly deploy GIS environment(s) and accelerate adoption and time-to-market.
- GIS software development services enable your organization to build custom solutions, extend Esri capabilities, and maintain critical integrations.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
RINA provides customer support to assist with service usage, troubleshooting, and general inquires. Customers can contact support at Gis.Services@rina.org or through a dedicated private support portal with full ticketing, SLA tracking, and escalation workflows. Each organization is assigned a dedicated project manager who is familiar with your organization and objectives.
RINA delivers support through tailored service level agreements (SLAs) designed to match your operational needs. Standard support is available Monday through Friday, 8:00 AM to 8:00 PM, excluding company holidays. For organizations requiring extended overage, RINA offers premium support plans that include 24/7, 7 days a week availability with expedited response times.
RINA North America, 55 E. Monroe Street, Suite 3450, Chicago, Illinois 60603
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