Sold by: Productboard
Connect your backlog with always up-to-date and easy-to-share roadmaps. Link customer feedback to feature prioritization & planning for customer-centric roadmaps
Sold by: Productboard
Overview
Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies, including Toyota, Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.Learn more at www.productboard.com .
For custom pricing or private offers, please reach out to us at aws-marketplace@productboard.com .
Highlights
- Empower Product Teams - Operate with greater velocity and purpose by having clear prioritization, standardized processes, centralized workflows, and visibility into progress across the team.
- Empower the Organization - Drive the business forward faster by inspiring everyone with the product vision and strategy and improving cross-functional collaboration.
- Empower the Customer - Create exceptional products rooted in customers' actual needs - current and future - by having the voice of the customer inform and validate every product decision.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/36 months |
|---|---|---|
Productboard | Contact aws-marketplace@productboard.com for private offer. | $1,000,000.00 |
Vendor refund policy
Please see MSA for refund related information
Legal
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Productboard is a product management tool that provides comprehensive support resources for its users. These resources include a help center with articles and tutorials, an academy with online courses and webinars, a community forum, email and chat support, a blog, and a YouTube channel. The resources cover a range of topics related to product management, including product strategy, prioritization, and roadmap planning. Productboard provides several options for users to contact their support team. The easiest way is through the Help Center, where users can search for articles, submit a request, or chat with support directly. Additionally, users can email their support team at support@productboard.com . Access the Help Center at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Denis W.
I found the perfect solution for aligning product teams
Reviewed on Oct 15, 2024
Review provided by G2
What do you like best about the product?
Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are.
What do you dislike about the product?
I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data.
What problems is the product solving and how is that benefiting you?
Gathering feedback in one place and helping us choose which features to work on first, Productboard solves a lot of problems for us. It allows my team to focus on the important stuff and not waste as much time. We all understand the product goals so working together has become easier. This allows us to get things to our customers faster.
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Mariusz O.
Centralized feedback streamlined our product management
Reviewed on Sep 22, 2024
Review provided by G2
What do you like best about the product?
What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which features to prioritize, which translates directly to our product vision. They have a very active customer support team because of which I and most of the users are satisfied with their services. Ever since, we have been using Productboard more often because it helps maintain the work on various projects and ensures their compliance with the goals of users.
What do you dislike about the product?
The only problem with Productboard is the fact that the software slows down when dealing with massive data sets. This can be quite irritating, especially when one has a tight schedule in undertaking their work. Further, the number is often large and still, the feeling can be that some of these tools can be polished a little better. These weaknesses have affected some of our activities especially when we are in the process of seeking information.
What problems is the product solving and how is that benefiting you?
Productboard has solved the issue of having information dispersed in different states by providing a convenient way to gather and rank clients’ feedback. It is greatly helpful for us since it defined the specific direction that we need to take for our product development. As we pointed out earlier, reasonable amount of features is enough to make sound features. Our productivity has gone up because we are not slowed down due to unorganized feedback system.
Paolo T.
Centralized feedback management visibly improves product alignment
Reviewed on Sep 17, 2024
Review provided by G2
What do you like best about the product?
Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has made our planning process better through the use of tools to analyze feedback and prioritization of features on the platform. Furthermore, the use of the roadmap visualizations helps to keep the focus on product goals and roadmap in the center, and has made development more focused and coherent across all teams.
What do you dislike about the product?
A possible drawback of Productboard is its relative lack of actionable analytics to perform deeper analytics. Though the system helps to gather the feedbacks, the mechanism of analysing the feedbacks is not as efficient as requires for further deep analysis, so there is the extra manual work required. Moreover, with an increasing number of feedbacks, their schematic and proper processing takes somewhat time, which affects the general tempo of work.
What problems is the product solving and how is that benefiting you?
Productboard assists in that it collects all the customer feedback and offers a set of tools to prioritize the features accordingly. That has helped to enhance our product planning and made sure we have the right features in our products. The structured feedback management system thus helped to fasten decision-making, thus making it possible to ensure that products in the market reflect what the users need them to be or what is expected in the market.
Felippe O.
Centralizing feedback with this tool significantly improves product development
Reviewed on Sep 01, 2024
Review provided by G2
What do you like best about the product?
Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks.
What do you dislike about the product?
A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps.
What problems is the product solving and how is that benefiting you?
At Productboard, we are able to track and prioritize feature requests by having all the user feedback in one place. I have also observed that this centralization has enhanced our decision making process in a major way. The integration with Jira helps to focus on what users really need and have gaps, thus saving time on unnecessary features. This approach has proved effective in the enhancement of our product development process and overall user satisfaction.
Jordan C.
Super effective tool for managing product features
Reviewed on Aug 31, 2024
Review provided by G2
What do you like best about the product?
The prominent strength of the Productboard is its extensive ability to address the product roadmaps and its priority. I like that it centralizes feedback received from multiple channels and this aspect has been of huge benefits to us. The integration with the Jira etc, as well as with the applications such as Slack guarantees that the tasks is going to be delivered and everyone will be informed. It has helped in improving our feasibility with regard to aligning product development with customer feedback as well as strategic direction.
What do you dislike about the product?
An issue with Productboard is that it has a complex navigation that may feel confusing to some users at first. Some of the features might be overwhelming due to the overwhelming presence of the options for different settings and parameters. Furthermore, although the software tools provided are robust, some of them are complex and require extra training or help to master, which affects our productivity when implementing the chosen software and training employees.
What problems is the product solving and how is that benefiting you?
As for the problem of managing product development, Productboard offers a tool to gather and prioritize feedback in one place. This has helped to make the evaluation of the product development more effective as it is based on the actual needs of the consumers and the prevailing market trends. The outcome here is a more refined development cycle that targets pertinent customer requirements and thereby delivers more positive results.