Centralizing feedback with this tool significantly improves product development
What do you like best about the product?
Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks.
What do you dislike about the product?
A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps.
What problems is the product solving and how is that benefiting you?
At Productboard, we are able to track and prioritize feature requests by having all the user feedback in one place. I have also observed that this centralization has enhanced our decision making process in a major way. The integration with Jira helps to focus on what users really need and have gaps, thus saving time on unnecessary features. This approach has proved effective in the enhancement of our product development process and overall user satisfaction.
There are no comments to display