Sold by: 3CX
Deployed on AWS
AWS Free Tier
Elevate your unified communications. AI, Voice, Video and Messaging, based on open standards. Deploy 3CX today.
4.5
Overview
3CX is a modern standards based business communications platform that combines AI, voice, video, live chat and messaging into one unified solution - deployable directly into your account.
Run your PBX on your Cloud with full infrastructure control, scalability and integration into your networking, security groups and policies.
With native apps for iOS, Android, Windows and Web, built-in video conferencing and open SIP standards, 3CX enables organizations to modernize communications without per-user licensing.
Follow the installation guide at https://www.3cx.com/docs/pbx-amazon-aws-marketplace/
Key Features:
- Deploy in your own Cloud account
- Native mobile and web apps
- AI Agents & Transcription
- Built-in video conferencing
- Website live chat
- SMS, Facebook and WhatsApp messaging & calling
- CRM integration and call reporting
- Open standards support for SIP trunks and IP phones
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Darrell S.
3CX Delivers a Smooth, Secure Office Line on My iPhone
Reviewed on Oct 27, 2026
Review provided by G2
What do you like best about the product?
3CX allows me to use my mobile phone as an office phone without having to share my personal mobile number. It gives me the security and peace of mind of an office line no matter where I am. It integrates seamlessly with my iPhone, supporting both calls and texts, and the performance has been consistently smooth. I haven’t run into any issues—only an easy, straightforward experience. Overall, this product has genuinely improved my workflow and kept me better connected. Onboarding and training were simple and intuitive, and the pricing structure feels reasonable and well worth the investment.
What do you dislike about the product?
Nothing at all. It is a great product with a high ROI and no performance issues.
What problems is the product solving and how is that benefiting you?
It has simplified the process of onboarding and connecting our staff as well as safely and securely connecting our staff to end users. It capitalizes on the equipment everyone already has and knows how to use--their mobile phone. This saves the company on equipment and maintenance costs while also affording employees an ease of use and seamless connectivity.
Tyler Q.
Seamless Zoho CRM Integration with Click-to-Call and Great Texting
Reviewed on Oct 27, 2026
Review provided by G2
What do you like best about the product?
I love how it integrates with our Zoho CRM. With click-to-call, when a current client calls in, I immediately know who it is and can pull up all of their contact information in our CRM. Texting is great, too.
What do you dislike about the product?
I wish the web version had hotkeys. Also, some parts of the UI could be simplified. For example, when you save an option in a user profile, you have to click Save in two different places for the changes to take effect.
What problems is the product solving and how is that benefiting you?
Before 3cx, we didn’t have any texting capabilities, and adding them has opened up a whole new channel for our sales reps and fulfillment teams to communicate. The ring groups in 3cx also work seamlessly alongside our call tracking metrics and auto attendant, which helps everything flow together smoothly.
Ankit S.
Call Recording and Barge-In with a Great UI/UX
Reviewed on Oct 27, 2026
Review provided by G2
What do you like best about the product?
it records the calls, we can also barge in the calls, we can integrate it with other official tools and softwares and best is the UI and UX
What do you dislike about the product?
without internet it makes issues. sometimes some one wants to call me and if he does not add 0 followed by the number then the call wont connect
What problems is the product solving and how is that benefiting you?
it makes our daily prospecting and existing work very easy
Beth A.
Easy to Use After Setup, but Limited Add-Ons and No Call Recording
Reviewed on Oct 27, 2026
Review provided by G2
What do you like best about the product?
It is easy to use once it has been installed
What do you dislike about the product?
Not enough add ons or extensions to add to other apps. Cannot record calls
What problems is the product solving and how is that benefiting you?
We use it as a business landline and it is super easy to transfer internal calls
Anshul J.
Efficient Communication with Seamless CRM Integration
Reviewed on Sep 18, 2026
Review provided by G2
What do you like best about the product?
I like that 3CX has an easy-to-use interface, a super fast GUI, and strong connectivity. The integration with Pipedrive is particularly helpful because it allows us to make calls directly from the CRM, which means no manual entry of phone numbers into 3CX. I also appreciate the call management, call recording, and mobile app features, which enable us to stay connected and respond immediately, even when I'm not at my desk.
What do you dislike about the product?
Sometimes I find 3CX's interface a little complicated, and I think the setup and configuration could be simpler.
What problems is the product solving and how is that benefiting you?
3CX tracks call records by team members, helping us monitor recordings and daily activity. We efficiently manage call logs, and with Pipedrive integration, we dial directly from CRM, eliminating manual number entry.