Flagsmith

What do you like best about the product?

Unlike other providers, Flagsmith gives us the perfect balance of power and simplicity: enterprise-grade control without unnecessary complexity. It makes safe, targeted rollouts easy, gives our product and engineering teams the same clear view and adapts seamlessly to different environments. We found Flagsmith faster to integrate, more transparent, and better aligned with how our modern team want to ship features.

Flagsmith’s customer support has been excellent: responsive, knowledgeable and genuinely invested in our success. Compared to other providers, the team feels more like a partner than a vendor, helping us get up and running quickly and connected with us on Slack for technical support.

What do you dislike about the product?

There’s very little to dislike - Flagsmith does what it promises really well. If anything, we’d love to see even more built-in analytics and experimentation features to extend beyond feature flags.

What problems is the product solving and how is that benefiting you?

Flagsmith helps us separate deployments from releases, so we can ship code safely and frequently without worrying about unfinished features going live. It reduces risk by letting us roll out new functionality gradually, starting with internal users before exposing it to customers. The platform also gives both product and engineering teams clear visibility into what’s toggled on or off, which improves alignment and speeds up decision-making. Overall, it’s made our releases faster, safer, and more customer-focused.

What do you like best about the product?

Take dev effort out of the process of rolling out your features to the right audiences

What do you dislike about the product?

Having to use dev effort to clean up the code for the feature flag after releasing to all users

What problems is the product solving and how is that benefiting you?

Fast go to market for user validation in production and pilot group feedback to strengthen the product

What do you like best about the product?

Very easy to integrate
Easy to manage flags
Never had the issue with the downtime

What do you dislike about the product?

initially we were not aware that feature specific segments count towards the total limit on the segment. Later Merged all related segments to be under limit

What problems is the product solving and how is that benefiting you?

Enabling Features per customer

What do you like best about the product?

Flagsmith offers a clear UI that both technical and business user have no problem to understand.

Managing flags and integrating them in our workflow is straightforward and does not get in the way, without hiding everything behind dark magic.

Last but not least, its integration with the
OpenFeature standard give us great testing capabilities and reduce the fear of vendor locking

What do you dislike about the product?

I wish the Jira integration would also work with on-prem instances

What problems is the product solving and how is that benefiting you?

Flagsmith offers a clear view on which features are active in which environments, which greatly simplify the deployment lifecycle and gives the business more confidence in the rollout of new features.

What do you like best about the product?

Flagsmith has been a remarkably easy to use and performant flagging solution for our enterprise. Not only does it have the segmentation capabilities that we were looking for, but it's auditing capabilities and its integration with downstream tooling has been extremely helpful. Additionally, thanks to its terraform drivers, we've been able to automate and manage through source control our configuration. Finally, the fact that it can be self-hosted means that we are able to meet our security requirements.

What do you dislike about the product?

The only real disadadvantage we've run into so far is that there isn't an integration with JAM stack providers like Vercel. I suspect that in time, this will not be an issue.

What problems is the product solving and how is that benefiting you?

It has improved deployment safety by allowing quick rollbacks and environment-specific configurations. For us, this streamlines e-commerce feature releases, improve experimentation capabilities, and, thanks to its self-hosted option, ensures security compliance.