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    IBM Concert as a Service

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    Deployed on AWS
    IBM Concert helps platform and operations teams proactively manage application resilience and compliance by unifying siloed tools and automating critical actions. Backed by AI, it reveals root causes and remediates issues before they impact delivery.
    4.2

    Overview

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    IBM Concert brings automated resilience and compliance to applications running on AWS. Powered by agentic AI, it unifies siloed data across AWS-native and hybrid environments to deliver on demand visibility, posture scoring, and automated remediation. By eliminating manual effort, Concert helps teams resolve issues faster, minimize downtime, and stay continuously audit-ready, all while integrating seamlessly with existing tools and cloud workflows.

    With IBM Concert on AWS, organizations gain:

    • Centralized visibility across AWS services, third-party integrations, and on-premises systems.
    • AI-driven insights that focus on application health and behavior, not just infrastructure metrics.
    • Automated remediation to detect risks, prioritize fixes, and generate audit evidence on demand.

    Highlights

    • 1. Strengthen Resilience and Ensure Compliance: Continuously monitor 90+ resilience and compliance signals across AWS and hybrid environments, from certificate health to configuration drift, while automatically generating audit-ready reports mapped to frameworks like NIST, SOC 2, and PCI.
    • 2. Accelerate Remediation with AI-Powered Automation: Leverage watsonx-powered AI agents and low-code workflows to cut investigation and remediation times. Automate root cause analysis, compliance enforcement, and patching actions across your AWS workloads, reducing manual effort and risk.
    • 3. Detect Risks Earlier, Recover Faster: Gain app-centric visibility into dependencies, posture changes, and vulnerabilities to spot issues before they disrupt service. IBM Concert helps teams remediate faster and reduce downtime, strengthening resilience at the application level

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

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    Financing for AWS Marketplace purchases

    Pricing

    IBM Concert as a Service

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Concert Small
    Small package of 50,000 resource units for IBM Concert perfect for small businesses.
    $50,000.00
    Concert Medium
    Medium package of 150,000 resource units for IBM Concert great for medium sized customers.
    $150,000.00
    Concert Large
    Large package of 200,000 resource units for IBM Concert right sized for large businesses.
    $200,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Concert Overage
    Additional overages applied as purchased resource units are consumed.
    $1.25

    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts that you pay are non-refundable.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.2
    23 ratings
    5 star
    4 star
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    48%
    43%
    9%
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    0 AWS reviews
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    23 external reviews
    External reviews are from G2 .
    Kumar R U B.

    Unified Dashboard with Streamlined Prioritization

    Reviewed on Feb 23, 2026
    Review provided by G2
    What do you like best about the product?
    I like that IBM Concert gives a single clear view of everything and highlights what needs attention first, saving time and confusion. I find the real-time visibility of project health and clear prioritization of risks in one place incredibly beneficial. I also like how it turns complex data into simple, actionable insights instead of just showing raw information. Real-time visibility helps me quickly understand the current health of projects without checking multiple tools, which saves time and reduces confusion. Clear prioritization helps me focus on the most critical risks or issues first, so I can take faster action and avoid bigger problems later.
    What do you dislike about the product?
    Sometimes the insights can feel a bit overwhelming at first, especially if there’s a lot of data flowing in from multiple tools. It could be improved with simpler customization options and more intuitive filtering, so teams can tailor the dashboard more easily to their specific needs. IBM Concert would be even better with more flexible dashboard customization, simpler advanced filtering with saved presets, better noise control for alerts, and a smoother drill-down experience to quickly reach root causes.
    What problems is the product solving and how is that benefiting you?
    IBM Concert helps track work, fix issues, and manage projects in one dashboard. It offers real-time visibility of project health and prioritizes risks, saving time by reducing confusion and helping me address critical issues quickly.
    sahiti y.

    Streamlines Complexity with AI Innovation

    Reviewed on Feb 23, 2026
    Review provided by G2
    What do you like best about the product?
    I like the way Gen AI is used in IBM Concert as it helps us drive solutions to streamline application operations, making things simpler and easier. I also appreciate the security management, which helps in eradication and maintenance of application complaints. These features are really valuable for me.
    What do you dislike about the product?
    No specific enhancements as such, but, you know, overall, the scalability can be maintained better. For the future utilization. Because it's AI driven, we'll use it a lot. So scalability is something which it can work towards. For the future enhancements.
    What problems is the product solving and how is that benefiting you?
    I use IBM Concert because it automates SSL, DSL certificate management, concept workflows, software composition analysis, and application vulnerability management. It streamlines processes, reduces complexity, and drives innovation with AI-powered tools.
    Ayush K.

    Streamlined Monitoring, But Needs UI Tweaks

    Reviewed on Feb 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like how IBM Concert brings everything together in one place and gives clear, actionable insights. It saves time, reduces confusion, and makes it easier to stay on top of issues without switching between multiple tools. The initial setup was fairly smooth, and although it took some time to understand all the features, the basic configuration was straightforward. I also appreciate how it allows me to monitor and manage application health and risks efficiently, giving me clear insights into issues and automating repetitive tasks. It helps me fix problems faster before they impact performance.
    What do you dislike about the product?
    Sometimes the interface feels a bit complex at first, especially for new users, so a simpler layout or better onboarding would help. Also, improving customization options and making some features more responsive would make the overall experience even better. The interface could be more user-friendly by simplifying navigation and reducing clutter on the main dashboard. Adding customizable widgets or drag-and-drop options would help users focus on what matters most to them. It would also be useful to have more flexible alert settings and easier ways to personalize reports based on specific needs.
    What problems is the product solving and how is that benefiting you?
    I use IBM Concert to monitor and manage application health and risks, with everything in one place. It helps quickly identify issues, automate repetitive tasks, and solve problems faster, cutting down on delays and improving efficiency.
    Shubham S.

    AI-Driven Insights Enhance Operational Resilience

    Reviewed on Feb 22, 2026
    Review provided by G2
    What do you like best about the product?
    I use IBM Concert for centralized IT operations management and incident resolution, which helps correlate alerts and identify root causes faster. One of its biggest advantages is the AI-driven insights that assist in prioritizing critical incidents and improve response times. The platform also offers clear visibility across infrastructure, applications, and services, which enhances collaboration between teams. Since implementing it, I've noticed improvements in incident management efficiency, reduced downtime, and better overall service reliability. IBM Concert becomes especially valuable because of how well it supports preparation and provides a strong operational environment for teams. Additionally, the very helpful tutorial made the initial setup easy.
    What do you dislike about the product?
    All good
    What problems is the product solving and how is that benefiting you?
    I use IBM Concert for centralized IT operations management, reducing alert noise, speeding up root cause analysis, and improving visibility across environments. It enhances cross-team collaboration, prioritizes critical incidents, and improves response times, leading to better service reliability and reduced downtime.
    Roopchandu S.

    Powerful AI Tool with Intuitive Setup and Data Unification

    Reviewed on Feb 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like that IBM Concert helps me concentrate on things and prioritizes risk management. I appreciate how it excels at unifying fragmented data and provides measurable resilience scores that were previously based on gut feeling. Additionally, I find the initial setup of IBM Concert simple and intuitive.
    What do you dislike about the product?
    I feel there's context overload in AI Assistance and the depth of third-party integration isn't deep enough.
    What problems is the product solving and how is that benefiting you?
    IBM Concert helps me concentrate by unifying fragmented data and providing measurable resilience scores, moving beyond gut feelings. It prioritizes risk management effectively.
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