Sold by: FARO Software Solutions LLC
FARO License CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. License CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
You buy Pravia through a contract-based license with two support options, each billed by units. The Premium Government SaaS Support dimension covers standard managed support for the platform. The HyperCare Government SaaS Support dimension covers a higher-touch support level. These are independent support tiers, not instance sizes. You select the units that match your needs, and the total scales with the number of units you purchase. Both apply to the same government case management SaaS platform. Subscriptions run on annual terms, with fees due in advance and no pro-rated partial-term billing.
Top-of-mind questions for buyers
Both dimensions bill in units tied to complexity-based licensing. Pravia is a program solution structured into Feature and Capability Units for licensing and Micro Service Blocks for tailored support. Your unit count reflects the functional scope and support level you configure, not a count of users or servers.
Both are managed support levels for the same case management platform, billed by units. HyperCare covers a higher-touch level of assistance, so it carries a different unit rate than Premium. You choose one level; the two are not added together. Each scales with the units you buy.
No. Subscriptions run on annual terms with fees due in advance. FARO does not offer pro-rated licenses. You pay the full term regardless of when you start or stop, and advance payments are non-refundable except where the SLA or law requires.
www.farosolutions.com
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Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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