Sold by: FARO Software Solutions LLC
FARO Self-Service Portal CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Self-Service Portal CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
You buy Pravia under a contract with two support options priced in units. Premium Govt SaaS covers Premium Government SaaS Support. HyperCare Govt SaaS covers HyperCare Government SaaS Support, a higher-touch support level. Both are billed by unit count, so you scale cost by selecting how many units you need. Subscriptions run on annual terms, and fees are paid in advance. You pick the support level that matches your agency's needs, then set the unit quantity to size your total contract cost.
Top-of-mind questions for buyers
Both cover managed SaaS support for the government case management platform. HyperCare is a higher-touch level, suited to periods needing closer attention like new deployments or critical operations. Premium provides ongoing standard managed support. You select the level matching your agency's support intensity, then set unit quantity to size your contract.
The vendor does not offer pro-rated licenses. Subscriptions are sold as full annual terms, so you pay for the entire term regardless of when you start or stop. Fees are due in advance before the license activates, and paid fees are non-refundable except where the vendor fails specified SLA obligations.
Both support options are billed by unit count, so you scale total cost by the number of units you select. Adding units raises the contract value; the two support levels are not combined into one blended rate. Renewals may carry updated pricing and revised service commitments.
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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