Sold by: FARO Software Solutions LLC
FARO Application CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Application CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
Pravia sells through two support-level contract options priced by units. You pick either Premium Government SaaS Support or HyperCare Government SaaS Support. Both are billed as SaaS subscriptions under a contract term. Each option scales by the number of units you purchase, so your total depends on quantity. The two dimensions represent different support tiers rather than product sizes or usage add-ons. Subscriptions run on a set term and are paid in advance, with the software delivered as a hosted service you access rather than install.
Top-of-mind questions for buyers
Both are SaaS support offerings for the Pravia platform. FARO provides around-the-clock support, including night and weekend deployments, plus named team resources that work as an extension of your staff. HyperCare and Premium reflect different support levels. Contact FARO to confirm the exact response commitments tied to each tier.
Each option is priced per unit, so your total equals the per-unit price times the quantity you purchase. FARO structures offerings into complexity-based licensing units and tailored support blocks. Cost scales with the number of units, not with hours used, since this is a subscription contract rather than usage metering.
No. FARO does not offer pro-rated licenses. Subscriptions are sold as full-term agreements, and you pay for the entire term even if you start mid-year or discontinue early. Fees are due in advance and are non-refundable except where FARO fails to meet its SLA obligations or a refund is required by law.
www.farosolutions.com+1
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Vendor refund policy
No Refunds
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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