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    IBM Maximo Application Suite (BYOL) (US GovCloud)

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    Deployed on AWS
    IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.

    Overview

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    IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of assets, extend the average lifespan of assets and enhance technician productivity with fully mobile EAM and AI powered applications.

    With IBM Maximo Application Suite, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.

    Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271 .

    The standard IBM Maximo Application Suite (MAS) license includes Red Hat OpenShift (RHOS) entitlement. If an IBM MAS license without RHOS entitlement was purchased, a separate RHOS license is required to install IBM MAS.

    For a Private Offer (IBM Maximo Application Suite subscription contract with custom configuration and pricing), contact your IBM Sales Representative, email AssetManagement@ibm.com  or visit https://www.ibm.com/products/maximo/pricing .

    Highlights

    • IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain, monitor and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
    • Maximo is the right solution to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
    • IBM Maximo Application Suite offers advanced capabilities in enterprise asset management (EAM), asset performance management (APM) and reliability-centered maintenance (RCM). It accelerates your journey toward zero defects and downtime while optimizing performance and reliability.

    Details

    Delivery method

    Delivery option
    MAS BYOL - Existing OpenShift Cluster
    New OpenShift Cluster,Existing Network (UPI)
    Existing OpenShift Cluster

    Latest version

    Operating system
    Rhel 9

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    IBM Maximo Application Suite (BYOL) (US GovCloud)

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    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    MAS BYOL - Existing OpenShift Cluster

    Maximo Application Suite deployed to an existing OpenShift cluster without creating any new network infrastructure.

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    Release for MAS Multi Cloud 9.0.5

    Additional details

    Usage instructions

    Access the application via browser at the url provided at CloudFormation template outputs tab. This deployment downloads & executes external github repository code on bootnode EC2 instance. This code contains automation code to perform deployment of stack & once the deployment completes, it automatically shuts down the bootnode EC2 instance. Security scans are performed on these external github code repositories & verified that no security vulnerabilities are found in them. It also collects the required user input data & files (example, MASLicenseUrl) to prevalidate them before proceeding further with creating all resources needed for deployment & then to perform full depoloyment. These collected files or data are not saved anywhere. Collected license file or database certificate files are copied temporarily on bootnode EC2 instance during deployment & at the end of deployment, they are deleted. This deployment creates & makes use of following IAM role policy actions: - 'iam:CreatePolicy' - 'iam:CreateUser' - 'iam:AttachUserPolicy' - 'iam:CreatePolicy' - 'iam:CreateAccessKey' - 's3:PutObject' - 's3:DeleteObject' - 's3:DeleteBucket'

    Support

    Vendor support

    IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.

    Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .

    View product documentation at https://www.ibm.com/docs/en/mas .

    Click Get support to access product resources, open a case or chat with a support representative.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    606 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Sandeep Y.

    A reliable asset management tool with powerful features but a steep learning curve

    Reviewed on Nov 15, 2025
    Review provided by G2
    What do you like best about the product?
    IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency.
    What do you dislike about the product?
    Sometimes the system feels slow, especially when loading large data sets or complex screens. Configuration and customization also require technical knowledge, which can be challenging for new users. The learning curve is a bit high, and certain UI areas could be more modern and user-friendly.
    What problems is the product solving and how is that benefiting you?
    IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency.
    Sathwik G.

    Comprehensive Asset Management, but Setup Requires Expertise

    Reviewed on Nov 15, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate how IBM Maximo Application Suite centralizes all asset, maintenance, and operational data into a single unified platform. This centralization allows us to easily track asset health, plan preventive maintenance, and manage work orders without the need to switch between multiple tools. I find the automation features a huge advantage, as workflows, scheduling, notifications, and approvals operate smoothly with minimal manual intervention, significantly boosting productivity and consistency in maintenance tasks. The reporting and analytics capabilities of Maximo are highly valuable, enabling us to generate detailed insights on asset performance, downtime, maintenance costs, and resource utilization, which aid in making more informed operational decisions. Additionally, I am impressed by the integration flexibility that Maximo offers, as it connects easily with ERP systems, IoT devices, and mobile applications, making it scalable and adaptable to complex environments.
    What do you dislike about the product?
    There are a few areas where IBM Maximo Application Suite could be improved. The initial setup and configuration can be quite complex, especially for teams without dedicated Maximo specialists. The interface, while functional, still feels a bit outdated in some modules and isn’t always intuitive for new users. Performance can slow down when running heavy reports or when multiple integrations are active. Customizing workflows, dashboards, and automation rules also often requires technical expertise rather than simple drag-and-drop tools. The mobile app is helpful but could be smoother — sometimes sync delays or minor crashes affect field technicians. Finally, the documentation is extensive but very technical, making it harder for beginners to understand without additional training.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to centralize asset management, automate workflows, and improve inventory management, reducing unplanned downtime and manual processes. It enhances visibility and data-driven decision-making, streamlining operations across maintenance and compliance activities.
    Abhishek R.

    Effortless Setup and Enhanced Project Transparency

    Reviewed on Nov 15, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate how IBM Maximo Application Suite has improved my project management by enabling me to manage and track sprints effectively. The tools like boards, workflows, and reports are excellent for keeping the team aligned and enhancing transparency across projects. These features significantly contribute to smoother project coordination and communication. Additionally, I found the initial setup process of the software extremely straightforward and user-friendly, akin to applying butter on bread, which made the whole transition seamless. Overall, the ease of use and comprehensive project management capabilities of IBM Maximo Application Suite stand out to me.
    What do you dislike about the product?
    There’s nothing i can think about it as of now
    What problems is the product solving and how is that benefiting you?
    IBM Maximo Application Suite helps me manage and track sprints efficiently, aligning the team and enhancing transparency with its boards, workflows, and reports.
    keshav M.

    Powerful Asset Management, But Configuration Complex

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate IBM Maximo Application Suite as a unified, integrated platform that offers robust maintenance and work management capabilities. The platform enhances my control over the entire work order lifecycle. I find the enterprise-grade capabilities for asset management and operations optimization particularly beneficial, as they support the comprehensive management of physical assets, from equipment and facilities to fleets and infrastructure. The system significantly helps in reducing unplanned downtime by addressing fragmented asset data and providing centralized visibility, which are crucial for efficient operations.
    What do you dislike about the product?
    I encounter high levels of unplanned downtime, which disrupts operational efficiency. The software's limited mobile access is problematic for field technicians who require on-the-go functionality. Additionally, the complexity of configuration and administration can be daunting. Setting up workflows, security, data structures, and integrations often demands specialized knowledge, posing challenges for smaller teams or organizations without dedicated Maximo administrators. This complexity can slow down adoption and increase dependency on external consultants. Although cloud deployments simplify the process, the initial setup still ranges from moderate to complex.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to consolidate fragmented asset data and gain centralized visibility, reducing unplanned downtime and enhancing control over the work order lifecycle.
    Joyce J.

    Reliable and intelligent asset management solution

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    IBM Maximo is a robust and reliable tools for asset and maintenance management. The AI insights IoT integration and cloud accessibility greatly improve efficiency and reduce downtime
    What do you dislike about the product?
    Stetup and customization can be time-consuming and the interface could be more user-friendly for beginners
    What problems is the product solving and how is that benefiting you?
    It centralize asset tracking, maintenance, scheduling, and performance monitoring, reducing downtime and improving operational efficiency
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