
Overview
Please contact awsmarketplace@contentful.com to request a private offer.
Contentful is a content platform that lets you create, manage and distribute content to any platform. Unlike a CMS, we give you total freedom to create your own content model so you can decide which content you want to manage. We provide RESTful and GraphQL APIs so you can deliver your content across multiple channels such as websites, mobile apps (iOS, Android), or any other platform you can imagine. With an uncluttered user interface, Contentful is an efficient tool for creating and managing your content online, alone, or in a team. This product also integrates with business applications like Salesforce Commerce Cloud, SAP Commerce Cloud, Commercetools, and Big Commerce.
Highlights
- Orchestrate workflows across your entire content graph with internal and 3rd party data to launch new digital experiences faster.
- The Contentful platform supports 70 billion API calls per month and thousands of purpose-built apps and integrations.
- Trust your infrastructure to support your security and data residency requirements.
Details
Introducing multi-product solutions
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Subscription Offering | See attached Service Order for Details | $200,000.00 | - |
Large | 75 Content types, 200k Records, 6 Environments | $0.00 | - |
Extra Large | 150 Content Types, 1000k Records, 11 Environments | $0.00 | - |
2XL | 300 Content Types, 2 Million Records, 26 Environments | $0.00 | - |
3XL | 600 Content Types, 4 Million Records, 61 Environments | $0.00 | - |
Max | Unlimited Usage, up to current Technical Limits | $0.00 | - |
Premium Plus Platform | Plan | $0.00 | - |
MRDI | Multi-region delivery infrastructure | $0.00 | - |
Uptime - Gold | Service availability | $0.00 | - |
Uptime - Platinum | Service availability | $0.00 | - |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Bandwidth overages | Bandwidth overages GB/month | $0.065 |
useroverage | User overage above contract entitlement/month | $15.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Standard contract
Customer reviews
Rapid content workflows have empowered me to launch community sites in just hours
What is our primary use case?
My main use case for Contentful is for smaller websites that need to go up really quickly. I find the content modeling really easy in Contentful and you can basically architect a meaningful data model very quickly and then start testing on the API again very quickly.
Currently, I'm using Contentful for the Waiheke Island Radio community radio website, which is really about podcasts. We have almost 2,000 podcasts and an audio history of Waiheke Island in Auckland, New Zealand. There are interviews, political interviews when election times come around, and environmental content. Really a lot of community-focused content which we store all the audio files up on Amazon and connect them in Contentful just through a URL field, which takes a lot of the load off Contentful. Contentful can be a very lightweight, headless solution just really serving up JSON, while the heavy lifting for streaming and playing is done through AWS .
I have used Contentful for lots of sites, and I'm currently also using it for the Waiheke Island Artworks Community Theatre, managing all their scheduling, bookings, and ticketing. It works seamlessly with Vercel, and the automated CI/CD pipelines mean that from the conception of an idea to actually pushing into production can be a matter of hours. It's a great flexible headless system.
What is most valuable?
One of the best features Contentful offers is the environments, which means I can quite easily separate out the development environment using basically what is a copy of production content. It gives me flexibility to be very experimental with development without impacting the live site at all. The preview features are really good, the integration is strong, being able to plug into Cloudinary and other providers, and the community resources for extensions and plugins are beneficial.
For example, there are generally two things going on with the websites: the development stream, which involves the actual React, Next.js development to release features, and the content management side. On the Waiheke radio website, I have the ability in the backend to use Contentful content management to add components to my page and do layout, which normally involves messing around with content that I don't want to do on the live site. That's how the environments work for me, providing an alternative source of content matched to production, allowing me to experiment and change layouts.
I think the free tier has always been very generous, but the 25 content model types have at times been limiting, and I have had to find innovative ways to work around it because we are a community radio station that runs on donations and grants. Money is, of course, very tight, so I'm always looking for the least expensive ways to do things. Another point about Contentful is that for the bang for buck, what it delivers is superior to a lot of other subscription services. I have tried Strapi , Sanity , and am currently experimenting with Payload, but Contentful has always been a very solid product.
Contentful has positively impacted my organization by allowing me to both develop and release content really quickly and be responsive to market changes and other factors.
What needs improvement?
In my experience, the preview side could be a little bit more straightforward and intuitive. It seems a good use case for AI to enhance it. Being that Contentful possibly has access to the repositories I'm using, as well as the front end and the Vercel pipelines, it could be more intuitive to auto-generate previews.
Everything is fairly covered off. I appreciate the built-in search, the built-in sort capabilities, and the ability to create custom views.
For how long have I used the solution?
I have been using Contentful for around four years.
What do I think about the stability of the solution?
Contentful is very stable.
What do I think about the scalability of the solution?
The interface of Contentful lends itself to very large data sets due to the ability to sort, filter, and create custom lists and views. The other end of that scalability is on the delivery network, which is purely 100% Vercel and is very scalable.
Certainly, I can run a quite large site such as the Waiheke radio site, which is around 2,000 pages or so, very easily with one person. One developer can manage it. I do have a couple of content editors contributing sporadically, but generally, it has made it really simple to manage and run a particularly large site.
How are customer service and support?
To be perfectly honest, I have never needed customer support. I have always been able to find the information I need from online documentation, so I have never actually needed to raise a support ticket.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I was a Sitecore MVP and have worked with Sitecore for most of my career. Sitecore is a large enterprise-scale system, but Contentful beats it regarding the power and simplicity of a pure headless solution. One thing I would note is regarding backup; the backup mechanisms provided by Contentful do not appear to be very transparent. I would love to know more about that. My data is sitting on Contentful's servers, but I want to know how it's protected and backed up.
Which other solutions did I evaluate?
What other advice do I have?
My advice to others looking into using Contentful is to stick with the well-established stack of Contentful, GitHub , and Vercel, as it makes for a very rapid deployment and development cycle.
I think there is a need to explore the tiers between free and the $300 tier, as there is probably money to be made by allowing smaller businesses to grow just that little bit more than the free tier allows, and there would be money in it for Contentful.
I would rate my overall experience with Contentful an 8 out of 10.
Content management has transformed as marketing creates multilingual static pages independently
What is our primary use case?
My main use case for Contentful is that it's an easy way to update content and add translations. Usage of Contentful APIs to manage entries is also helpful for our business case. Contentful webhooks integrated with Build Kit API allow us to run builds to generate static pages. I've also used Contentful Studio for composed layouts, which was a game changer since the marketing team was able to generate new pages without any development involved, hence saving a lot of time and cost.
Contentful is also being used by the marketing department and it addresses the need for a CMS to manage the marketing efforts of our company.
What is most valuable?
In my opinion, the best features Contentful offers are a free tier for experimenting, great documentation and guides, a marketplace for applications, and simple yet powerful SDKs.
The SDKs are simple yet powerful, helping to solve the use of complex content structures in a simple and powerful way to expose content across platforms while empowering marketers to build rich experiences.
Contentful also offers a true visual editor and seamless integrations.
Contentful has had a positive impact on my organization as it's been a robust tool. Some of the changes that I've noticed since I started using this tool include saving a lot of time.
In terms of time savings, Contentful helps through fastest content deployments and development time savings since our marketers don't have to rely on the developers. Therefore, I'm able to save a lot of time, such as one to three hours per day.
What needs improvement?
One area where Contentful could be improved is the user interface, which needs some enhancements.
I believe the user interface should be more user-friendly and easy to navigate for new users to make the learning curve smooth.
Another area for improvement for Contentful is to enhance content migration between traditional platforms to Contentful.
For how long have I used the solution?
I have been using Contentful for the past seven years, even in my previous organization.
What do I think about the stability of the solution?
Contentful is stable, and I find it very stable.
What do I think about the scalability of the solution?
Contentful's scalability is highly robust; it can be used by any size of organization and can fit the needs of any organization.
How are customer service and support?
The customer support for Contentful is very responsive and helpful.
I would rate the customer support a nine out of ten.
Which solution did I use previously and why did I switch?
Previously, I used WordPress and Adobe Experience Manager .
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the cost is very affordable and can be suitable for any size of organization.
What about the implementation team?
I purchased Contentful through the AWS Marketplace .
What was our ROI?
I have seen a return on investment, with improvements in agile workflow, empowered teams, and reusable content, hence saving a lot of time and cost.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the cost is very affordable and can be suitable for any size of organization.
Which other solutions did I evaluate?
Before choosing Contentful, I evaluated other options such as Sitecore Experience Manager .
What other advice do I have?
My advice for others looking into using Contentful is that it's very affordable and much simpler to use than other tools. It's well suited for folks who want a simple, clean, easy-to-use tool for content management. It's also suitable for teams with varying levels of technical proficiency, allowing non-technical members easy access to update content and the capability to integrate Contentful into their product.
Contentful has become an essential tool for our business, addressing some great needs. With Contentful's headless CMS capabilities, I can easily build static websites using modern technologies, making it an ideal solution for any size of organization seeking a low maintenance approach. I rate this product a nine out of ten overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized content control has accelerated web delivery and empowers non-technical teams
What is our primary use case?
My main use case for Contentful is that the platform's usefulness extends beyond marketing alone, as it serves as the primary content management system for our company. The customer success teams rely on Contentful to manage documentation, marketing materials, and internal data. This has allowed them to coordinate external messaging effectively without depending on developers for deployment.
Regarding how my teams are using Contentful day-to-day, it has become an essential tool for our business because it is a headless CMS tool, which we use to build static websites using Gatsby.js and React.js for all sizes of organizations from startups to small businesses to large enterprises who need high-quality, modern, low-maintenance solutions. We also use it for my company's primary website, which has been very reliable.
How has it helped my organization?
Contentful positively impacts my organization through its ability to manage content across multiple platforms in a unified manner, which simplifies website management, e-commerce operations, and internal sales platform updates. Its user-friendly interface empowers non-technical users, while its robust features streamline workflows and enhance efficiency. It has helped us spend less time maintaining websites, and our clients do not have to worry about the website being hard-coded.
Contentful has allowed us to be much more flexible with the types of front-end technologies I can use.
A specific outcome that shows how Contentful has helped my organization is that it has sped up our content creation by 30 to 55 percent.
What is most valuable?
What really sets Contentful apart from other competitors is its user-friendly interface that empowers non-technical employees to access, modify, and update content with ease. I appreciate its intuitive design which facilitates seamless updates of photos and written content while providing the ability to revert changes when necessary.
The best features Contentful offers are full control of the design and functionality, ease of use, content management, a clean modern interface, a high degree of flexibility, and the ability to enable a headless front-end. I can build any front-end I want without having to change my CMS.
I find myself relying on all of these features often because they are great features. I also appreciate the efficiency gains provided by Contentful. The impact on web page development and content storage has led to reducing the development backlog and enabling quick design and coding of web pages.
The platform significantly improves productivity in my organization.
What needs improvement?
One way Contentful can be improved is that it requires development resources to get the most out of it, which some small organizations may find challenging.
It would be beneficial to have documentation for entry-level coders to make Contentful easier for smaller organizations or non-technical teams.
Additionally, it would be beneficial to build in a preview mechanism for more than just entry fields.
What do I think about the stability of the solution?
Contentful is very stable.
What do I think about the scalability of the solution?
Contentful's scalability is highly impressive because it can be used by all sizes of organizations, including startups and small business organizations as well as large enterprises to manage content effectively.
How are customer service and support?
The customer support is very proactive and responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to using Contentful, my organization was using Storyblok and WordPress.
I decided to switch from Storyblok and WordPress to Contentful because Contentful is better, much easier to use, has smoother integration, is cost-effective, and the support has always been proactive and supportive compared to our alternatives.
What was our ROI?
I have seen a return on investment with the fastest content deployments and development time savings.
Contentful has allowed us to be much more flexible with the types of front-end technologies I can use.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing, this tool can be used by all types of organizations, including startups and small business organizations. The price is very affordable and cost-effective.
Which other solutions did I evaluate?
Before choosing Contentful, I evaluated other options, specifically Optimizely Content Management System.
What other advice do I have?
Contentful is a very great tool and a game changer when it comes to content management. I would rate Contentful a nine out of ten according to our experience.
I chose a nine out of ten because it is a perfect tool that is suited for global apps running in the cloud that need to download the latest content, images, text, or media, as well as support versions of the content entries and entry types as apps grow. The massive benefit is that we are able to reuse the content anywhere we want in any app or any facility we can imagine once it is in the system.
My advice to others looking into using Contentful is that it is a perfect tool where you can manage your content in a central place. A mobile app would be beneficial, although no one has that yet.
I find Contentful very easy to use and configure. It is up to the user to manage the content after the models have been created. Contentful is a good tool for managing content effectively.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Intuitive content workflows have empowered our team and reduced deployment time significantly
What is our primary use case?
My main use case for Contentful is that it provides us with quick and easy content updates as it is the backend to our website. We use it to make changes, improvements, and updates on our content. We have used other website CMS services to edit content, all of which are not as intuitive as Contentful , so we were really glad our website developer provided us with this software for ongoing changes. From updating photos to written content, Contentful keeps track of everything. For example, should you need to revert any changes, you can pick and choose which version to return to and publish.
What is most valuable?
When my team switched to Contentful, I really appreciated how intuitive it was compared to other CMS applications we had used before. The ease it provides when it comes to shaping the images in our online content in a similar way is great. When making content updates, it is very simple finding the portion where the text is placed in order to adjust it. Overall, it is a huge improvement from other CMS services we had been using before.
Contentful allows us to coordinate externally and manage effectively without depending on developers for deployment. What sets Contentful apart is its user-friendly interface that empowers non-technical employees to access, modify, and update content with ease. Its intuitive design facilitates seamless updates of photos and written content, providing the ability to revert changes when necessary.
The best features Contentful offers include support for internalized content and versioning capabilities, which further enhance the user experience for apps with a substantial user base. Additionally, the platform simplifies the process of compiling and accessing specific images or business content that would otherwise require multiple platforms or rely on email communication. Other features include a clean, modern interface that is not clunky. The platform also provides full control of design and functionality, ease of use, outstanding version control, seamless media uploads, and great functionality for adding and removing fields to content types, as well as verification and control of input entries.
Version control has significantly helped my team by contributing to new hire orientation programs and facilitating knowledge advancement within the organization. Furthermore, Contentful's ability to manage content across multiple platforms in a unified manner simplifies website management, e-commerce operations, and internal sales platform updates.
Contentful has impacted my organization positively as I spend less time maintaining our website, the developer spends less time maintaining our website, and our clients spend less time worrying about their site being hacked or crashing. It speeds up our content creation process, hence saving time from forty to fifty-five percent. It has freed up development and design resources for more important projects. It has given freedom to people to create new pages while keeping some control so they would not make mistakes.
What needs improvement?
I believe it would be nice to have some documentation, especially for new learners who are starting.
A minor issue I have is that Contentful does not have a way to organize fields within an entry.
I think there needs to be a UI to filter entries for Contentful.
For how long have I used the solution?
I have been using Contentful for four years.
What do I think about the stability of the solution?
Contentful is relatively stable, with no downtime noticed so far.
What do I think about the scalability of the solution?
Contentful's scalability is very good, as it can be used by any size of organization.
How are customer service and support?
The customer support for Contentful is very proactive and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used DatoCMS before switching to Contentful.
What was our ROI?
We have seen a return on investment through development time saving and the fastest content deployments.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and the affordability is very high.
Which other solutions did I evaluate?
Before choosing Contentful, I evaluated other options such as Storyblok and WordPress.
What other advice do I have?
My advice for others looking into using Contentful is that it is great for content projects; it is easy in the basics and powerful in complex data-heavy scenarios. Extending the platform is straightforward, and the SDK gives us everything we need. Contentful is a robust tool for content management, translations, and powerful templating tools, and it can be integrated with several tools through webhooks. I would rate this product a nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Content workflows have become faster and empower non-technical teams to update pages independently
What is our primary use case?
My main use case for Contentful is to help manage our documentation, marketing, and some internal data management. It is used by the product, marketing, and customer success teams. Contentful helps different departments coordinate when it comes to external messaging. This is particularly important when we need to provide a means for non-technical teams to update content without needing to rely on the developers to deploy it.
What is most valuable?
Contentful makes it easier for non-technical teams to update content by providing organized, flexible data models with support for a variety of data types and content editors such as WYSIWYG form fields and raw text areas. It has great built-in versioning features with history and draft states, so it is easy to make updates and revert when needed.
Some of the best features that Contentful offers include organized, flexible data models with support for a variety of data types and content editors such as WYSIWYG form fields and raw text. Contentful has great built-in versioning features with history and draft states, making it easy to make updates and revert when needed. Additionally, it has a very intuitive user interface and good support for multiple spaces, which can be helpful for companies that need separate projects for development, staging, and production. It is also very cost-effective and powerful, and it keeps a history of changes made to the content easily.
The versioning and multiple spaces features of Contentful have helped my team manage content effectively, as we leverage Contentful's headless CMS capabilities to easily build a static website using modern technology such as GatsbyJS and ReactJS, making it an ideal solution for small businesses and startups seeking a low-maintenance approach. It is a very scalable tool.
Contentful has positively impacted my organization as it is very scalable, can be used by any size of organization, and is a very cost-effective tool. It helps us save cost, especially when dealing with a lot of content compared to other alternatives. Its intuitive design facilitates seamless updates of photos and written content while providing the ability to revert changes when necessary. It has been a very good tool because I am able to spend less time maintaining websites, and my clients spend less time worrying about their site crashing or being hacked. This tool has allowed me to be much more flexible with the types of front-end technology I can use. Since it is very easy to use for all types of technical users, there is no time wasted. It enabled rapid project delivery and low-cost projects for my organization.
Since adopting Contentful, we have seen an increase in sales and marketing from 45% to 65%. More work is delivered due to reusability and other features within a shorter time and with less manual effort.
What needs improvement?
Contentful could be improved on documentation for adoption to the platform and to enhance content migration between traditional platforms to Contentful.
It would be beneficial if there were a way to migrate data between spaces, such as from staging space to production.
For how long have I used the solution?
I have been using Contentful for the past four years.
What do I think about the stability of the solution?
Contentful is very stable. I have not experienced any lagging or downtime. So far, everything has been excellent.
What do I think about the scalability of the solution?
Contentful is a very scalable tool that can be used by small, medium, or large enterprises.
How are customer service and support?
The customer support of Contentful is one of the best support teams available, always ready to help when needed. They are very responsive and proactive.
Which solution did I use previously and why did I switch?
I previously used Dropbox.
The reason I switched from Dropbox to Contentful is that Contentful is easy, fast, and affordable.
What was our ROI?
I have seen a return on investment with faster changes, and new users can easily navigate without prior training or knowledge of CMS to make content updates.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that Contentful is a very scalable tool that can be used by all sizes of organizations, and the price is very cost-effective and affordable for any organization.
Which other solutions did I evaluate?
Before choosing Contentful, I evaluated Windows Azure .
What other advice do I have?
My advice to others looking into using Contentful is that if you have a large amount of content that you want to store and categorize, this is a great tool for you. If you want to speed up your time for page creation, this is a great resource for you. You should ensure that you have some development team help to get everything set up so that you can go full stream. It is also very easy to use and update content for both non-technical and technical users, making it a very recommendable tool for content management. Contentful is a modern content infrastructure built for the future of web development and other content management. I would rate this product a 9 out of 10.