Sold by: Smartling, Inc.
Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.
Sold by: Smartling, Inc.
Overview
Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.
Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.
Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.
For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.
Highlights
- Smartling TMS: Our turnkey translation management system offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
- Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 45+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
- Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Smartling LanguageAI Platform | Variable licensing fees, please contact awsmarketplace@smartling.com | $0.001 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support details - For support, please reach out to Smartling using the link below:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Leisure, Travel & Tourism
Excellent Custome Onboarding support!
Reviewed on Oct 17, 2024
Review provided by G2
What do you like best about the product?
I appreciate Smartling's intuitive interface, making it easy for our team to navigate and manage our localization projects. The highly customizable dashboard allows us to tailor our workspace to our specific needs, ensuring efficient workflow. Additionally, Smartling's robust reporting tools provide great and easy to collect insights into project progress and performance. The comprehensive onboarding materials in the Help Center, combined with the exceptional support from our Customer Success Manager, have been instrumental in our successful adoption of the platform.
What do you dislike about the product?
While Smartling's roles and permissions system is generally effective, we'd appreciate more flexibility, particularly in the dual role option, to streamline the process of switching roles for users.
What problems is the product solving and how is that benefiting you?
Smartling is helping us streamline our localization process by providing a robust TMS and AI toolkit. This solution enables us to efficiently handle translations across multiple languages while meeting the growing demand for high-quality content, supporting our new supply strategy.
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Leisure, Travel & Tourism
Excellent Custome Onboarding support!
Reviewed on Oct 17, 2024
Review provided by G2
What do you like best about the product?
I appreciate Smartling's intuitive interface, making it easy for our team to navigate and manage our localization projects. The highly customizable dashboard allows us to tailor our workspace to our specific needs, ensuring efficient workflow. Additionally, Smartling's robust reporting tools provide great and easy to collect insights into project progress and performance. The comprehensive onboarding materials in the Help Center, combined with the exceptional support from our Customer Success Manager, have been instrumental in our successful adoption of the platform.
What do you dislike about the product?
While Smartling's roles and permissions system is generally effective, we'd appreciate more flexibility, particularly in the dual role option, to streamline the process of switching roles for users.
What problems is the product solving and how is that benefiting you?
Smartling is helping us streamline our localization process by providing a robust TMS and AI toolkit. This solution enables us to efficiently handle translations across multiple languages while meeting the growing demand for high-quality content, supporting our new supply strategy.
Sebah G.
Great for smaller businesses with novice localization experience.
Reviewed on Oct 15, 2024
Review provided by G2
What do you like best about the product?
I appreciate the UI, support team, cusomized reports.
What do you dislike about the product?
The linguistic asssets are overly complicated.
What problems is the product solving and how is that benefiting you?
Currently Smarlting is working on/considering adding a custom LLM step that will help us solve for English locale transformations.
Sebah G.
Great for smaller businesses with novice localization experience.
Reviewed on Oct 15, 2024
Review provided by G2
What do you like best about the product?
I appreciate the UI, support team, cusomized reports.
What do you dislike about the product?
The linguistic asssets are overly complicated.
What problems is the product solving and how is that benefiting you?
Currently Smarlting is working on/considering adding a custom LLM step that will help us solve for English locale transformations.
Utilities
Good translation service to reduce workload and improve experience
Reviewed on Oct 15, 2024
Review provided by G2
What do you like best about the product?
Their translation platform is easy to learn and use. I appreicate the ability to be able to manually change previously translated words or phrases. We use their GDN product, so it was easy fairly to implement and didn't create additional integration work for our IT colleagues.
This also allowed us to integrate the product into a different content management system.
We primarily use their machine translation service and have been happy with the quality of the translation in the 13 languages that we translate. We've also used their human translation option and have been happy with the quick turnaround time.
Our customer success manager has been very helpful throughout our relationship and is quick to pull in experts if they're not able to assist themselves.
This also allowed us to integrate the product into a different content management system.
We primarily use their machine translation service and have been happy with the quality of the translation in the 13 languages that we translate. We've also used their human translation option and have been happy with the quick turnaround time.
Our customer success manager has been very helpful throughout our relationship and is quick to pull in experts if they're not able to assist themselves.
What do you dislike about the product?
Their implementation documentation was pretty general and took a bit of trial-and-error by our IT colleagues to figure out how to successfully integrate the product with our system infrastructure.
What problems is the product solving and how is that benefiting you?
We were asked to translate our website into 13 additional languages to be more accessible for our non-English-speaking users. We previously only offered a handful of pages in one forieng language. We knew that we could not manage the oversight and additional work required to keep our 500-page website up-to-date in 14 different languages, so we needed to find a solution that could do this for us.
From a cost perspective, we knew that human translation would not be possible for all our pages, so their machine translation option worked well for our needs. We were able to balance this with some targeted humand translation on specific pages and languges.
Since implementing, we've seen increased usage of our foreign language pages and heard positive feedback from users.
From a cost perspective, we knew that human translation would not be possible for all our pages, so their machine translation option worked well for our needs. We were able to balance this with some targeted humand translation on specific pages and languges.
Since implementing, we've seen increased usage of our foreign language pages and heard positive feedback from users.