Sold by: AI-drivenÂ
Deployed on AWS
The Ai-Driven Industrial Agent Large Model, built on a Multi-Agent Collaborative Architecture and Multimodal RAG Technology, constructs a 7x24, context-aware, pre-sales and after-sales intelligent service platform for industrial OEMs. This platform is specialized for overseas expansion, featuring multi-language translation and emotional intelligence. It codifies expert experience to achieve an efficient closed loop for fault diagnosis, spare parts selection, and intelligent claims processing.
Overview
The AI Intelligent Service Platform launched by Ai-Driven integrates cutting-edge large-model technology and vertical industry knowledge, which has revolutionized the industrial customer support model.
The platform's core advantages lie in its Multi-Agent Collaboration and Self-Evolving Knowledge Flywheel Mechanism:
1.It features specialized intelligent agents such as the Fault Diagnosis Agent, Parts Selection Agent, and Intelligent Claims Agent. This automates complex business processes, achieving a leap from "manual response" to "intelligent emergence."
2.The system has powerful Natural Language Processing (NLP) and Emotional Intelligence capabilities, allowing it to accurately understand complex customer queries uploaded via text, voice, or images (e.g., fault photos). It dynamically adjusts the response tone based on customer sentiment, ensuring a humanized, high-satisfaction interaction experience.
3.The platform incorporates a built-in Global Translation Matrix, supporting 50+ languages, rapidly eliminating language barriers for overseas operations. Through a stratified human-machine collaboration service mechanism, the AI instantly handles 80% of routine inquiries. It intelligently escalates complex or urgent cases (judged by emotion and urgency) to human experts. The anticipated Average Handling Time (AHT) is reduced by 60%, and fault diagnosis time is shortened to less than 3 minutes (with an accuracy rate 90%).
Highlights
- Adopts a product architecture (Multimodal RAG + Agent) leading in the domestic industrial vehicle industry, automating business processes like fault code analysis, repair knowledge inquiry, and spare parts selection with high accuracy (90%+).
- Embedded Global Translation Matrix provides 7x24 multi-language support, helping OEMs rapidly establish and enhance their overseas service capabilities.
- The unique Emotional Recognition feature allows the system to dynamically adjust its response strategy, offering empathetic interactions that boost customer retention.
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Intelligent operation and maintenance system | Based on annual fee | $20.00 |
Vendor refund policy
14 day full refund for subscriptions. Unused PAYG orders refundable if no API calls made. Pro-rated refunds for outages above 24h. Exclusions: abuse; custom requests; used SLA hours. Submit via AWS Marketplace or email dyh@aidong.ai (processed in 5 days). Enterprise terms vary.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Contact our dedicated support team for seamless assistance: Email: wq@aidong,ai 24/7 Global Hotline: +8615051859407
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
RAG Business Service by Experis combines cutting-edge Retrieval-Augmented Generation (RAG) technology with AWS infrastructure to deliver precise, context-aware answers tailored to your business data. Designed for secure deployment and seamless integration, this service empowers organizations to enhance productivity, automate processes, and drive informed decision-making using the latest in generative AI and large language models. With a modular and scalable architecture, RAG Business Service transforms your data into actionable insights, setting new standards for AI-driven innovation.
Twin Talk is a secure, scalable, and intelligent ETL++ and Data Integration Platform designed to liberate operational data from PI historians and AF Servers to unlock the hidden business value using AWS cloud analytics.
Extend the scope of Industrial Edge implementation scenarios on cloud infrastructure. Industrial Edge Cloud Device (IECD) for AWS offers you the Industrial Edge Device functionality on demand and without the need of dedicated physical hardware devices.
Cisco Cyber Vision is a cybersecurity solution specifically designed to ensure continuity, resilience and safety of industrial operations. It automatically discovers and monitors industrial assets and processes to detect threats and anomalies and extend IT security to the OT domain through seamless
Provides non-recurring engineering services through firm-fixed price agile prototyping sprints.
A platform for automated quality control and predictive maintenance using IIoT and AI
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.