Overview
Zilliz Cloud architecture
Zilliz Cloud architecture

Product video
Milvus now offers an official fully managed cloud service: Zilliz Cloud, built by the original Milvus team, for vector search, semantic search, RAG, and GenAI applications. It provides high-performance vector storage and retrieval with hybrid search (vector + metadata filtering), delivering sub-10 ms latency at billion-vector scale for demanding, production environments. Learn more at: https://zilliz.com/?utm_source=awsmp&utm_medium=webpage
Zilliz Cloud is designed for teams that need to move beyond DIY deployments. With elastic, cloud-native scaling, high throughput, and high performance, users don't need to worry about operational overhead of managing infrastructure, making it easier to run Milvus reliably in production.
Built for real GenAI applications across modern AI stacks, Zilliz Cloud integrates seamlessly with popular frameworks like LangChain, LlamaIndex, and Haystack to power production workflows such as RAG pipelines, semantic search, and knowledge retrieval. It runs natively on major cloud platforms including AWS, GCP, and Azure.
Zilliz Cloud supports production use cases including reverse image and video search, recommendation systems, enterprise semantic search, agentic workflows, and anomaly detection across industries like legal tech, e-commerce, marketplaces, and SaaS. In real deployments, customers run multi-billion-vector indexes with sub-200ms visual search performance, achieve high relevance in text and image queries, and scale conversational AI and agentic services with low latency and cost efficiency.
Zilliz Cloud lowers the total cost of ownership for running Milvus at scale, combining high performance with elastic, pay-as-you-go pricing. It is available in Free, Serverless (PAYG), Dedicated Cluster (PAYG or contract), and BYOC plans. Get started with the monthly Free Tier (5 GB storage, 2.5 M vCUs, up to 5 collections), or try Serverless or Dedicated free for 30 days, cancel anytime. Full pricing details at https://zilliz.com/pricing?utm_source=awsmp&utm_medium=webpage
Highlights
- High Performance & Cost Efficiency: Up to 4x faster than open-source Milvus, with hot-warm-cold tiered storage and a cloud-native, index-optimized architecture that delivers a lower total cost than S3-based vector pipelines, with flexible pay-as-you-go pricing.
- Enterprise Scale & Trust: Built for true billion-scale production, featuring advanced multitenancy with 100K+ collections per cluster, elastic auto-scaling, a 99.95% SLA, global clusters for region-level resilience, and enterprise-grade security with BYOC deployment, SOC 2, ISO 27001, and GDPR compliance.
- Next-Gen AI Data Stack: Go beyond vector search with native hybrid vector, full-text, and metadata filtering, 4x faster full-text search than Elasticsearch, 10x faster filtering via JSON Shredding, integrated reranking, and seamless integration with next-generation multimodal data lakes and the big data ecosystem.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Free trial
Dimension | Cost/unit |
|---|---|
Zilliz Cloud Usage (Each unit is 0.1 cent of usage) | $0.001 |
Vendor refund policy
Zilliz Cloud does not currently offer refunds. Please refer to the Acceptable Use Policy for the refund policy. https://zilliz.com/acceptable-use-policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Have questions about purchasing Zilliz Cloud? Please review pricing details at https://zilliz.com/pricing or contact us at https://zilliz.com/contact-sales .
Zilliz support has been continuously praised by customers. Review the SLA at https://zilliz.com/sla for more details. For technical help, please contact support@zilliz.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
