CIRA is a platform offered for enterprise clients to setup and manage digital assistants. Available in the platform-as-a-service model, the system allows business teams within the enterprise create knowledge graphs and spinoff digital assistants easily. Fine tuned for financial services, wealth management and insurance verticals.
Highlights
Query answering and transactional workflows through natural language conversations
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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This contract combines five independent pricing dimensions you select to build your deployment. You pay per CIRA instance to run the platform for your organization. You add User licenses to cover the advisors and staff who access it. Sessions are purchased in bundles of 200,000, so costs scale with how much the assistant is used. Two optional service add-ons round out the contract: a three-day on-site CIRA training and team onboarding engagement, and Premium support. Each dimension is priced separately, letting you size instances, users, session volume, and services to match your needs.
Top-of-mind questions for buyers
How are Sessions counted, and what happens when I use up a 200,000-session bundle?
Sessions are purchased in bundles of 200,000. Each session represents a round of interaction with the digital assistant. When you reach the end of a bundle, you add another bundle to continue. This metric scales with how much your advisors and staff use the assistant across client workflows.
Which dimensions drive the recurring bill versus one-time costs?
Instances, User licenses, and Session bundles form the recurring platform cost, billing independently and adding together on one contract. Premium support adds an ongoing service charge. The three-day on-site training and onboarding is a one-time engagement. Session volume usually scales most as adoption grows.
What does the per-User license cover, and who needs one?
A User license covers one person who accesses the platform. This includes the financial advisors and support staff who use the assistant for meeting prep, notes, follow-ups, and client record updates. You add one license for each individual who needs access.
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