ConnectX is an all in one SaaS solution, connecting businesses to endless potential through robust monetization, AI powered innovation, and strategic experimentation.

LIMITLESS BUSINESS EVOLUTION

Amdocs connectX a next generation cloud native SaaS platform designed to empower businesses of all sizes. Powered by AI and machine learning, connectx transcends traditional software limitations by offering a comprehensive solution that streamlines operations, anticipates customer needs, and fuels data driven decision making.

Transcending Industry Boundaries:

Connect Telecom MVNOs and MVNEs: Launch innovative mobile services quickly, manage complex subscriber lifecycles and unlock new revenue streams.

Sub/B-Brands: Effortlessly establish and manage distinct brands tailored to niche markets,all within a unified platform.

Connect Financials: Deliver personalised financial products,optimise risk management and create frictionless customer experience.

Connect Utilities: Streamline service provisioning,personalise offerings based on usage patterns and enable real time customer engagement.

Connect Consumer Brands: Personalise customer journeys,build loyalty programs and offer data driven insights to enhance engagement.

Connect More: ConnectX's adaptable architecture caters to a wide range of industries,empowering business to thrive in the digital age.

FASTER TIME TO VALUE: 3 months to launch 10 people or fewer to operate the platform 60% fewer clicks for customers to buy a new service 70% better Net Promoter Score 5 minutes to launch a new offer from idea to production

KEY COMPONENTS: Product Catalog: A dynamic Self-Serve tool for managing and updating your offerings, ensuring flexibility and responsiveness to market demand, supported by AI powered actionable insights.

Customer Care: A comprehensive 360 multichannel suite designed to enhance the customer service experience, facilitating efficient issue resolution and support.

Billing: Streamlined and accurate billing solutions that cater to a variety of pricing and subscription models and customer needs.

Charging: Advanced charging mechanisms that support real-time transactions, enabling flexibility and innovation in service offerings.

ADDRESSING YOUR CHALLENGES: Challenge:Rapid Market Changes Remedy: ConnectX's agility and scalability, cupelled with prebuilt user journeys and self-serve catalog allow clients to quickly adapt and innovate, staying ahead of market trends.

Challenge: Customer Experience Expectations Remedy: Our digital first suite with custom digital care and commerce solutions offers personalized, seamless customer interactions across multiple channels.

Challenge: Complex Product Management Remedy: The no code, self-served product catalog simplifies updates and management, removing technological barriers.

Challenge:Process Automation Remedy: Preconfigured workflows and automation tools streamline complex processes, boosting efficiency and accuracy.

Challenge: Data Driven Strategy Remedy: Advanced analytics and AI convert data into actionable insights, aiding in customer retention and strategic planning.

Challenge: System Integration Complexities Remedy: TM Forum Open APIs facilitate seamless integration, simplifying connections with existing and new system.

Challenge: AI implementation RemedY:With AI integrated into the core, connectX minimizes upfront costs, offering AI capabilities without significant investment, reducing the need for specialized AI talent.

Challenge: Developing an AI Strategy Remedy: ConnectX provides a clear, strategic framework for AI implementation, ensuring effective adoption.

Challenge: Data Security and Privacy Remedy: Future proof security features ensure customer data is protected, maintaining trust and compliance.

WHY CHOOSE CONNECTX? Our platform is designed to minimize risk and simplify operations, allowing businesses to focus on growth and innovation. With connectX, you benefit from rapid deployment, a user-friendly interface, and extensive support and insights from industry leaders.