Overview

Amdocs Subscription Marketplace (formerly MarketONE) is a multi-tenant SaaS platform for that lets Service Providers monetize pre-integrated partner services, such as digital content, cloud storage and gaming. The solution streamlines subscription services by dramatically reducing the cost and complexity of onboarding while providing Service Providers subscribers with an exceptional end-user experience.

The results: easily monetized partner relationships and significantly higher customer retention rates in addition to a higher ARPU.

Highlights

Provide richer offers to end users with bundling subscriptions and connectivity Support rapid onboarding of subscription partners for Service Providers
Enable a frictionless & seamless user experience Deliver more flexibility to Service Providers to launch new services faster and at scale
Monetize & Experience digital subscriptions at scale. Join a platform with pre-integrated & diversified partners Single view for the Service Providers of all its partners and their performance

Details

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Amdocs

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Amdocs Subscription Marketplace

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (1)

Info

Dimension	Description	Cost/12 months
Number of users	Setup and support of up to 10K initial users	$500,000.00

Vendor refund policy

N/A

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

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Support

Vendor support

For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and virtualization, coupled with professional and managed services, have accelerated business for its customers by reducing costs and delivering a world-class customer experience.

HEADQUARTERS CHESTERFIELD 1390 Timberlake Manor Parkway Chesterfield, MO, 63017, United States

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Ratings and reviews

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2 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Telecommunications

Does almost everything

Reviewed on Mar 17, 2022

Review provided by G2

What do you like best about the product?

Amdocs customer experience suite / amdocs on general just about does it all! You can easily branch out with their product offering to meet the needs of your evolving business

What do you dislike about the product?

Because of the breadth of offerings, it can sometimes be confusing to understand all the capabilities and maximize them on a small team. Additionally cost too support all of this is high

What problems is the product solving and how is that benefiting you?

Ability to share content to our customers that would otherwise be challenging to access and publish

Recommendations to others considering the product:

Consider all your use cases upfront in order to do cost/benefit on pricing

Modern billing system

Reviewed on Dec 22, 2020

Review provided by G2

What do you like best about the product?

The look of AMDOCS is much more modern. I have used CSG in the past and AMDOCS definitely looks better.

Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.

What do you dislike about the product?

At times it requires you to input more than 1 piece of information even though the piece of information is unique. This might be only my company's version though.

What problems is the product solving and how is that benefiting you?

I am looking up different accounts. The benefits are that AMDOCS is easier on the eyes and easy to use once you get used to it.