Overview
Whether you want to strengthen your digital commerce initiatives, beef up your customers digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices based, open and modular portfolio thats aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
CES23 is comprised of the following:
Customer Engagement Platform combining the power of Amdocs and Microsoft to deliver best in class cloud native, digital first, AI driven experience for both consumer and business customers. The platform spans the entire customer lifecycle
Marketing, Commerce, Sales, Ordering, and Customer Service and leverages Amdocs Low code Experience Platform for accelerated introduction of new customer experiences, and rapid Go to Market for any product or bundled offering, over any channel, in real time and at scale.
Amdocs Monetization Suite for monetizing the CSPs broad set of services and offerings, from traditional connectivity, through content and entertainment, to advanced digital services enabled by 5G, Edge, Cloud and programmable networks. With 5G Value Plane and the new Freestyle Billing offering, the Amdocs Monetization Suite enables service providers to leverage new monetizable network elements to introduce new monetization models as well as new business models (e.g., B2B2x, Private Enterprise Networks, and Network as a service), aligned with the needs of the integration era and the partner powered economy
Amdocs Intelligent Networking Suite for business driven, intent based, end to end orchestration across the dynamic programable network, edge and cloud to create new network powered revenue opportunities and autonomous operations
Amdocs Catalog spanning the entire BSS OSS suite for flexible, marketing driven service creation and packaging
CES B2B holistic offering modernizing and streamlining the Lead to cash process and introducing B2B Marketplace to leverage B2B and B2B2x growth opportunity.
All orders are custom and customers could contact Amdocs directly for a private offer
Highlights
- Cloud native and multi cloud enabling maximum flexibility.
- Streamlines flow from Network to engagement and back.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Subscription based | contact seller for more information | $0.001 |
Vendor refund policy
Not available
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
All orders are custom and customers could contact Amdocs directly for a private offer.
For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and virtualization, coupled with professional and managed services, have accelerated business for its customers by reducing costs and delivering a world-class customer experience.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Customer reviews
Does almost everything
Modern billing system
Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.