Sold by: Amdocs
Deployed on AWS
Discover our latest cloud native, open and modular BSS OSS Network suite tailored to your digital transformation strategy, serving your priorities.
3.8
Overview
Whether you want to strengthen your digital commerce initiatives, beef up your customers digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite (CES) delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices based, open and modular portfolio thats aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
CES25 is comprised of the following:
Commerce, Ordering, and Customer Service and leverages Amdocs Low code Experience Platform for accelerated introduction of new customer experiences, and rapid Go to Market for any product or bundled offering, over any channel, in real time and at scale.
Amdocs Monetization Suite for monetizing the CSPs broad set of services and offerings, from traditional connectivity, through content and entertainment, to advanced digital services enabled by 5G, Edge, Cloud and programmable networks. With 5G Value Plane and the new Freestyle Billing offering, the Amdocs Monetization Suite enables service providers to leverage new monetizable network elements to introduce new monetization models as well as new business models (e.g., B2B2x, Private Enterprise Networks, and Network as a service), aligned with the needs of the integration era and the partner powered economy
Amdocs Intelligent Networking Suite for business driven, intent based, end to end orchestration across the dynamic programable network, edge and cloud to create new network powered revenue opportunities and autonomous operations
Amdocs Catalog spanning the entire BSS OSS suite for flexible, marketing driven service creation and packaging
CES B2B holistic offering modernizing and streamlining the Lead to cash process and introducing B2B Marketplace to leverage B2B and B2B2x growth opportunity.
All orders are custom and customers could contact Amdocs directly for a private offer
Highlights
- Cloud native and multi cloud enabling maximum flexibility.
- Streamlines flow from Network to engagement and back.
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Subscription based | contact seller for more information | $0.001 |
Dimensions summary
This listing uses a single contract-based pricing dimension billed by user subscription. Your cost scales with the number of users you license. The suite spans business, operations, and network functions for telecom providers, and you can deploy modules standalone or together. Pricing is not published on Marketplace, so you contact the seller to get a quote based on your user count and needs. There are no separate tiers or usage add-ons shown here — the one subscription dimension covers your arrangement.
Top-of-mind questions for buyers
The listing bills per licensed user, meaning each individual with access to the suite counts toward your subscription. The exact user definition and count are set when you contact the seller. Your total cost scales with how many users you license under the agreement.
Cost scales with the number of users you license. Adding users raises your subscription accordingly. Because pricing is contract-based and set with the seller, you should confirm how additional users are added and priced when you request your quote.
The suite uses a modular portfolio of platforms and products. You can deploy modules standalone or together, so you can scope the subscription to the domains you need across business, operations, and network functions. Confirm the exact modules and user counts with the seller.
www.amdocs.com
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Vendor refund policy
Not available
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
All orders are custom and customers could contact Amdocs directly for a private offer.
For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and virtualization, coupled with professional and managed services, have accelerated business for its customers by reducing costs and delivering a world-class customer experience.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Telecommunications
Does almost everything
Reviewed on Mar 17, 2022
Review provided by G2
What do you like best about the product?
Amdocs customer experience suite / amdocs on general just about does it all! You can easily branch out with their product offering to meet the needs of your evolving business
What do you dislike about the product?
Because of the breadth of offerings, it can sometimes be confusing to understand all the capabilities and maximize them on a small team. Additionally cost too support all of this is high
What problems is the product solving and how is that benefiting you?
Ability to share content to our customers that would otherwise be challenging to access and publish
Recommendations to others considering the product:
Consider all your use cases upfront in order to do cost/benefit on pricing
Telecommunications
Modern billing system
Reviewed on Dec 22, 2020
Review provided by G2
What do you like best about the product?
The look of AMDOCS is much more modern. I have used CSG in the past and AMDOCS definitely looks better.
Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.
Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.
What do you dislike about the product?
At times it requires you to input more than 1 piece of information even though the piece of information is unique. This might be only my company's version though.
What problems is the product solving and how is that benefiting you?
I am looking up different accounts. The benefits are that AMDOCS is easier on the eyes and easy to use once you get used to it.