Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and enables you to provide the best customer experience when taking payments over the phone. The solution helps you effectively manage the risk of accepting credit cards in your contact center. With our innovative approach and AWS native integrations, we are the next generation of PCI DSS phone payment solutions for Amazon Connect customers.

Payline lets your agents maintain voice communication with the customer while capturing credit card information. Agents remain in full control of the payment process without being exposed to sensitive data. Fast and easy integration with Amazon Connect. No need to pause call recording or scrub recorded files. Process payments in real-time with direct integration with your CRM. Works with any payment provider, which helps you avoid vendor lock-in and does not disrupt your reconciliation processes.

Payline seamlessly integrates into Amazon Connect's Unified Agent Workspace. Onboard our PCI-compliant payment solution effortlessly, utilizing Amazon Connect's new third-party application integration.

For custom pricing, EULA, or a private contract, please contact aws-marketplace@sequenceshift.com  for a private offer.

FREE TRIAL: You won't be charged until you're set up and start processing card data with an external payment provider. SequenceShift provides an internal payment gateway that you can use for testing and proof of concept.