Sold by: Salesforce, Inc.
Deployed on AWS
Agentforce Automotive is the AI-first end-to-end platform for automotive OEMs, dealers, fleet owners and captive finance organizations. Built on the deeply unified Salesforce platform with automotive-specific data models, workflows, and purpose-built AI agents embedded in the flow of work, Agentforce Automotive helps automotive companies become an Agentic Enterprise, delivering unified driver and vehicle experiences, accelerating sales, and transforming service operations.
Overview
Agentforce Automotive is powered by Agentforce and built on the deeply unified Salesforce platform, the system of engagement, agency, work, and context that brings the Agentic Enterprise to life. With Agentforce as the system of agency, Data 360 as the system of context, Customer 360 as the system of work, and Slack as the system of engagement, automotive companies finally have all the systems they need to move from AI experimentation to durable, enterprise-wide execution.
Agentforce Automotive delivers industry-specific components built specifically for auto makers, dealers and retailers, captive finance organizations.
OEMs can use a 360 degree view of the driver and their vehicle to orchestrate every automotive journey, in the car, online, and at the dealership. Retailers and dealers can unite their OEM, retail, and captive partners with a single source of automotive truth.
Captive Finance organizations can go beyond the first purchase with seamless shopping, leasing, and servicing experiences that create customers for life. And any automotive organization can power in-vehicle subscriptions or experiences based on household data, purchase history, or service needs.
Key features include:
- Agentforce Automotive Sales Concierge: Accelerate sales by providing reps with smart vehicle search, quick appraisals, and a unified customer view.
- Agentforce Vehicle Finance Management: Improve financial service and collections with AI assistance that streamlines loan origination, funding, and debt recovery.
- Agentforce Vehicle Service Management: Minimize vehicle downtime and boost service rep productivity by automating quotes, work orders, and remote actions based on connected vehicle data. Latest Innovations Include: Fleet Setup for bulk vehicle assignment, Inventory Status and Allocation to reserve specific VINs and prevent double-selling, Funding Analyst Workbench for centralized contract review, AI voice agent for payment negotiations, and Recall Inquiry to check household vehicles and book repairs instantly.
Highlights
- Unite driver and vehicle information in one platform.
- Deliver captivating experiences beyond the first purchase.
- Turn data into action with the help of AI and agents.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Get in Touch
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
The Insurtech Market is surging with digital innovations in insurance, projected to reach USD 254.64 billion by 2030 at a 53.1 percent CAGR, fueled by AI, open finance, and real-time payments, enhancing customer-centric solutions.
AgentForce is a lead distribution and engagement platform designed to streamline how businesses manage, track, and optimize sales leads across teams. It enables increased efficiency, better customer engagement, and higher conversion rates.
Engage with Thoughtworks to craft an AI-powered customer experience (CX) proof-of-concept (POC) using AWS and Salesforce’s Agentforce platform. Over an eight week timeline, Thoughtworks’ CX and data experts will collaborate with your team to design, develop, and demonstrate a working prototype that leverages AI to enhance customer interactions, ensuring you gain valuable data insights for your customer engagement strategy.
Build, deploy, and manage AI agents at scale.
Agentforce brings humans and AI agents together to drive better customer experiences, higher revenue, and greater productivity. With built-in trust, deterministic controls, and deep observability, it is the complete platform for building and scaling AI agents across your enterprise.
With Agentforce Commerce, every shopper gets a 24/7 concierge
Unlock the power of AI-driven marketing, sales, and service efficiencies with Salesforce Agentforce and AWS. Bounteous offers pre-built and customized Agentforce solutions designed to provide real-time insights, transform workflows, and boost operational productivity. From intelligent automation to enterprise-ready scalability, this solution delivers real-time insights and workflow transformation across the customer lifecycle.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.