Slack, your agent-powered work operating system

Slack is where work happens for millions of people every day. Unlike general productivity suites, Slack goes beyond chat and video conferencing to incorporate processes that drive real business outcomes across multiple functions and industries. Slack serves as a work operating system that maximizes investment in existing technology stacks and adheres to enterprise security and compliance standards. Slack is deeply integrated with every Salesforce solution and Agentforce, bringing a digital labor force into the messages and channels where work is happening. With Agentforce in Slack, every employee across every department can collaborate with specialized agents and accelerate high-impact work right in the flow of work. These customizable AI agents can perform tasks in the flow of work, using unstructured and conversational data from Slack and enterprise data from Salesforce to provide contextually rich and highly relevant responses and actions. Whether it is onboarding new employees, resolving IT issues, optimizing marketing campaigns, or managing supply chains, Agentforce in Slack empowers teams to be more productive, efficient, and effective.Slack AI incorporates artificial intelligence right where your team works, offering insights drawn from your company discussions. Features like channel recaps give quick summaries of recent activity, and thread summaries break down conversations to their essentials. When you search, Slack AI provides summarized answers, delivering insights and answers at the moment needed. Slack AI uses LLMs hosted directly within the Slack AWS infrastructure, ensuring that customer data remains in-house and is not shared with any LLM provider. This ensures that customer data stays within the organization control and is exclusively for that organization use.In Slack, you can also easily build workflows to automate business processes with CRM and all your enterprise apps. Create automated workflows for business processes without needing to know how to code. From asking for weekly team updates, to getting budget requests, and even onboarding new hires, everyone can benefit from automating routine tasks. You also have access to over 2600 enterprise apps that are integrated and ready to use in Slack. Plus, if you need something more specific to your business, the open API lets technical teams make custom tools that fit exactly what your business needs.Centralize conversations and collaboration in the modern work experience employees love. When people work in channels, their conversations and collaboration continually add to the searchable foundation of knowledge that is Slack. Slack Connect channels allow teams to bring in external stakeholders, so everyone can use collaboration tools like Canvas, a persistent content layer, to Huddles and Clips, which are agile ways to meet and communicate information without spending time in meetings and emails. Lists transform conversations into collaboration by tracking action items, people, and due dates for specific projects across teams.