Overview
Organizations are leveraging the power of remote connectivity to provide staff with the support they need to stay on top of their work. And happy employees mean happy customers.
Unlock the power and potential of remote connectivity in your organization today: TeamViewer Tensor support Secure, scalable enterprise support solution for all your IT and embedded devices. Tensor Embedded enhances your after-sales experience by enabling your in-house technicians to train, assist, and support your customers effectively, efficiently, and agilely.
Why does your organization need TeamViewer Tensor?
360 degree security for your enterprise: Tensor is built with enterprise-grade security in mind to give you full control over every incoming and outgoing connection.
Even wider remote device support: Tensor allows remote support across all user scenarios and device types to ensure all your enterprise devices are covered.
Scale as your business expands: As your business grows, Tensor is ready to grow with you. Scale up by providing support from mobile devices to traditional PCs to IoT devices. Governance and compliance: TeamViewer Tensor provides you with a 360-degree auditing and logging functionality so that you can track all activity performed on any device. This helps protect you from abusive claims and makes your business more compliant.
Classical IT and extended OT use cases: Companies that have a large digital footprint can leverage TeamViewer Tensor for both their classical IT support needs and emerging OT support for embedded devices.
Simplify and make your support experiences intuitive: Instantly add remote support and remote access capabilities to any enterprise ITSM application with the TeamViewer Integration Suite.
Highlights
- Give and get support while securing and simplifying safety: Connect to any PC, smartphone, or embedded device in your enterprise, all from one screen. Protect your fleet of IT and embedded devices with enterprise-grade security and control what goes in or out.
- Anything and anywhere access: Enable hybrid IT to ensure work gets done by everyone from anywhere.
- Sustainable and green: Meet environment, social, and governance (ESG) goals by reducing your carbon footprint and operational costs.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
TeamViewer Tensor | For informational purposes only and does not reflect actual pricing. Please contact Jennifer Tong at jennifer.tong@teamviewer.com for pricing and to learn more about what's included in our Tensor plans. | $0.001 |
Vendor refund policy
Refunds are not applicable.
Custom pricing options
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Fully supported, enterprise-grade software. For support or pricing information, contact Jennifer Tong via email at jennifer.tong@teamviewer.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Good to for accessing others systems remotely
Works but still flaky at times
RMM like no other + AR assist makes it out of this world!
Best A assistant
Life saviour in the hybrid work culture
Setting up was super easy. Few clicks and not much of fuss.
Better image quality and easier to identify.
Reporting is little complex
It's super easy to guide the users with the annotations and free hand-drawing features. It saves a lot of our time in assisting our customers to resolve their queries quick.
Our SLAs have improved massively and the headache of guiding users on how to connect to the remote device has been vanished with the one click session request.