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    Communications Workflow and Multi-Channel Communications Platform

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    Sold by: Whispir 
    Schedule, automate, and send messages by SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech, and all from a single software platform and all from one easy to use backend.
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    Overview

    Whispir allows organisations to create automated, intelligent communication solutions that target a variety of audiences, across multiple channels. Using a single platform to send SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech provides organisations with the power to drive results and tailor their communications for maximum impact.

    Enterprise businesses can reduce operational cost and drive meaningful engagement by adopting an organisation wide communication platform or simply utilising RESTful APIs.

    With RESTful APIs developers can build custom native integrations between Whispir and existing internal applications to automate triggers, events and workflow across your business.

    Benefits of an all in one communication platform:

    • Communication consistency across departments
    • Increased operational efficiency through intelligent workflows
    • Reduced costs through platform consolidation and employee time
    • Increased speed to market when needed most - specialised in crisis communications, - business continuity, and operational communications
    • Multi-channel solutions to ensure effective communication

    Whispir's data security and privacy are word-class. All data centres are ISO 27001 & ISO27018 certified. The platform supports governments and major global enterprise businesses with the delivery of time sensitive and confidential information.

    To find out more, visit: <www.whispir.com >

    If you have any questions or enquiries, please reach out to sales@whispir.com  and our friendly representative will contact you within 24 hours.

    Highlights

    • Reduce time for teams to manage communications by automating communications and allowing users to manage all channels (SMS, email, voice, etc.) from one platform.
    • Trusted by governments communicating to citizens, organisations communicating to employees, and businesses communicating to customers.
    • Admin user and developer friendly: - The no code user admin workspace can be setup to send messages in a matter of minutes. - Developers and IT can use the REST API to build custom integrations and complex workflows.

    Details

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    Delivery method

    Deployed on AWS
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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Communications Workflow and Multi-Channel Communications Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

     Info
    Dimension
    Description
    Cost/month
    Platform
    Business Edition - Whispir SaaS platform to send messages
    $595.00
    Essential Edition
    Essential Edition - Whispir SaaS platform
    $1,295.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/user/hour
    Charge per message
    Charge per message
    $0.09
    Per user charge above agreed
    Per user charge above agreed
    $95.00
    Business Edition - Set up charge
    Business Edition - Set up charge
    $500.00
    Business WhatsApp
    Business WhatsApp
    $0.10
    Rich Message sms
    Rich Message sms
    $0.09
    EmailMessage
    Email Message PAYG
    $0.003

    Vendor refund policy

    We do not issue any refunds upon termination or cancellation.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Text, Sales & Marketing, Contact Center
    Top
    25
    In Contact Center

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
    1 reviews
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    Overview

     Info
    AI generated from product descriptions
    Multi-Channel Message Delivery
    Supports SMS, email, rich media messages, web forms, social media, voice recording, video, and natural voice text-to-speech from a unified platform
    RESTful API Integration
    Provides RESTful APIs for developers to build custom native integrations and automate triggers, events, and workflows with existing internal applications
    Workflow Automation
    Enables creation of automated, intelligent communication solutions with scheduling and workflow capabilities across multiple channels
    Data Security and Compliance
    All data centres are ISO 27001 and ISO 27018 certified for data security and privacy
    No-Code Administration Interface
    Offers a no-code user admin workspace that enables setup and message delivery configuration within minutes without requiring developer involvement
    Message Delivery and Prioritization
    Robust prioritization and fallback system that handles peak loads seamlessly with direct carrier connections across 200+ countries, achieving 95% success rates for OTPs within 10 seconds
    Multi-Channel Communication Support
    Two-way messaging capabilities across SMS, WhatsApp, RCS, Instagram, Web, and App channels with support for Unicode and regional languages
    Campaign Analytics and Reporting
    Comprehensive reporting tools and analytics for measuring campaign effectiveness, tracking engagement through trackable URL links, and optimizing performance with real-time delivery reports
    Regulatory Compliance Framework
    Adherence to regional telecom regulations including TRAI and GDPR with secure data management practices
    System Integration Capabilities
    Seamless integration with CRMs, ERPs, and other business systems for streamlined messaging workflows
    AI-Powered Communication Platform
    Cloud-based communications platform with AI-driven tools for phone, messaging, video, contact center, and virtual events capabilities.
    Omnichannel Contact Center
    Contact center solution supporting voice and over 20 digital touchpoints for customer engagement across multiple channels.
    Video Meeting and Recording Capabilities
    Video meeting functionality with AI-powered transcripts, summaries, and recording features for virtual, hybrid, and onsite events.
    System Reliability and Uptime
    99.999% uptime SLA guaranteeing uninterrupted communications and service availability.
    Third-party Integration Support
    Seamless integration capabilities with popular business tools and platforms to enhance workflow and maintain communication continuity.

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    1 ratings
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    1 external reviews
    External reviews are from G2 .
    Computer Software

    Starter employee survey

    Reviewed on Nov 16, 2021
    Review provided by G2
    What do you like best about the product?
    User friendly , the ability to schedule survey send outs to adhere other timelines.
    What do you dislike about the product?
    You have to upload survey respondents list using a CSV file. There's not an integration with our ATS system
    What problems is the product solving and how is that benefiting you?
    Candidate experience survey
    View all reviews