Sold by: Phenisys
Free Trial
AWS Free Tier
Our application analyzes the global MS Teams user experience with detailed insights, troubleshooting tools, and actionable network metrics.
Overview
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Application Home
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Dashboard Devices Overview
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Global Overview
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ChooseCall
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Call Record Overview
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Microsoft Teams Issues
- The primary goal is to answer the critical question: "Are my users getting a good MS Teams experience globally and why ?"
- Our application provides comprehensive insights into the MS Teams user experience, including Apdex-like scores, incidents, troubleshooting for specific calls with GeoMaps and waterfalls.
- We can also download raw data from Microsoft or submit it to ChatGPT.
- We are able to explore network performance metrics by site, user and more.
To discuss private offers and to demo our solution, please send us your contact information to our sales team here: sales@phenisys.com
Link to our calculator: https://www.phenisys.com/teams-observability/#pricing
Highlights
- Providing quick and easy access to Microsoft Teams telemetry without the need for expert intervention, significantly reducing troubleshooting time
- Offering precise, scalable data analytics with high granularity
- Delivering key performance metrics for each client site s network to enable actionable remediation plans
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
B - Per user until 2500 users | From 501 to 2500 users per year - user rate per 500 users mandatory | $2.00 |
C - Per user until 5000 users | From 2501 to 5000 users per year - user rate per 500 users mandatory | $1.20 |
D - Per user until 10 000 users | From 5001 to 10 000 users per year - user rate per 500 users mandatory | $0.90 |
E - Per user until 20 000 users | From 10 001 to 20 000 users per year - user rate per 500 users mandatory | $0.60 |
F - Per user until 40 000 users | From 20 001 to 40 000 users per year - user rate per 500 users mandatory | $0.30 |
A - Per user until 500 users | From 1 to 500 users per year - user rate per 500 users mandatory | $3.00 |
Dimensions summary
This contract-based product bills by your number of Teams users per year. Six tiers cover different user-count ranges: A (1 to 500), B (501 to 2,500), C (2,501 to 5,000), D (5,001 to 10,000), E (10,001 to 20,000), and F (20,001 to 40,000). You buy in blocks of 500 users, so quantity must be set in 500-user increments. You pick the tier that matches your total user count. The per-user rate changes across tiers, with higher user volumes billed at a lower per-user cost.
Top-of-mind questions for buyers
Billing counts your active Teams users over the last 30 days. Each active user is counted once. You buy in blocks of 500 users, so you round your total up to the nearest 500-user increment when setting quantity.
You move to the tier that matches your total user count. The per-user rate applies across your whole user base at that tier, not just the added users. Higher user volumes are billed at a lower per-user rate under this blended model.
Your active user count over the last 30 days drives the bill. There is one metric across all six tiers. Billing starts from 500 users, so counts below that still bill at the 500-user block minimum.
www.phenisys.com
Helpful?
Vendor refund policy
We do not currently support refunds, but you can cancel subscription at any time.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is included in your subscription. We do our best to answer the messages within one business day. Technical issues are typically best handled over email or videoconferencing during our business hours (9am - 6pm CET; Monday - Friday). support@phenisys.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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