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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io
    4.7

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

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    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Proprietary AI Technology
    Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
    Conversation Intelligence and Capture
    Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions and deal-winning insights
    AI-Driven Sales Automation and Engagement
    Provides AI-driven automation and insights for sales engagement, including prospect connection, task prioritization, and deal acceleration through an all-in-one sales engagement platform
    Revenue Forecasting and Pipeline Analytics
    Delivers AI-driven forecasting capabilities with comprehensive customer interaction data to identify high-impact deals, enhance revenue predictability, and streamline sales execution
    Enterprise Security and Integration
    Offers enterprise-grade security and data protection meeting stringent privacy regulations, with 200+ partner integrations providing unified data across the sales technology ecosystem
    AI-Driven Sales Intelligence
    Proprietary AI technologies analyze B2B buyer-seller interaction data to provide insights that guide representatives and managers through sales interactions and process steps.
    Sales Workflow Automation
    System of execution that automates sales representative workflows including note-taking and sales tasks before, during, and after meetings to optimize pipeline generation.
    Revenue Intelligence and Deal Management
    AI-powered solution that identifies deal risks early in sales cycles, provides intelligent deal signals to catch pipeline issues, and enables alignment between buyers, sellers, and stakeholders.
    Pipeline Health Monitoring
    Consolidated view of pipeline health, buyer engagement signals, and deal status with team and representative level projections and productivity scorecards for revenue strategy adjustment.
    Playbook and Workflow Templates
    Real-world-tested playbooks and workflows that standardize sales processes and enable representatives to execute sales activities consistently.
    Predictive Buying Stage Analysis
    Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
    Intent Data Intelligence
    World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
    AI-Powered Workflow Automation
    Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
    Dynamic Audience Segmentation
    Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
    Conversational AI Engagement
    Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.7
    6740 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    86%
    11%
    1%
    1%
    1%
    4 AWS reviews
    |
    6736 external reviews
    External reviews are from G2  and PeerSpot .
    Marissa W.

    Reliable call recordings and summaries, but I still double-check the AI analysis

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    I mainly use Gong’s AI to generate call summaries after major demos or introductory calls. It means I don’t have to worry about taking notes during the conversation, and I can rely on the recording afterward to review what was discussed, create a clear summary, and follow up with a recap email. It’s also very reliable for keeping a record of conversations, and I like being able to pull the call transcript and get a quick summary. For coaching, it’s helpful to see how much time a seller spends talking, whether they missed an important topic based on what the prospect shared, and the overall areas where the call could be improved.
    What do you dislike about the product?
    I still need to double-check the analysis, just in case there are hiccups with specific terms or with what was actually said. For deal visibility and identifying risks, I often paste the transcript/summary into other AI tools like Claude or Chatgpt to help identify the actual risks.
    What problems is the product solving and how is that benefiting you?
    I don’t have to take notes during calls, and I can use the recording and AI summary to quickly review what was discussed and send a recap email. Gong also gives my managers a way to coach calls using concrete things like talk time, missed topics, and areas to improve.
    Kristina N.

    Easy to Use with Quick Access to Data

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of use, quick accessibility to data
    What do you dislike about the product?
    Nothing at the moment that I can think of
    What problems is the product solving and how is that benefiting you?
    Coaching, insights into feedback about the product and implementation
    hetal g.

    Sales Enablement

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    Admin workflow, conversation intelligence
    What do you dislike about the product?
    Not a stand alone system and implementation complexity
    What problems is the product solving and how is that benefiting you?
    Conversation Intelligence
    Hitch P.

    Helps Us Stay Present with Teams and Customers—Bringing Voice of Customer to Life

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    It allows me to be more present with my team, my customers and bring voice of customer to the company
    What do you dislike about the product?
    Credit consumption is challenging….we run out of credits often
    What problems is the product solving and how is that benefiting you?
    Bringing signals and insights into a single platform where traditionally we had to source information across many platforms that did not talk to each other
    Matt H.

    Gong: an incredible asset for my everyday worklife

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    It's nice being able to review calls that I've done. Also, it makes easy to use follow-ups and summaries for emails for your prospects.
    What do you dislike about the product?
    The transcription isn't always perfect, but it seems to be improving has time has gone on.
    What problems is the product solving and how is that benefiting you?
    It's helping to better understand the communication that goes on between both sides on a meeting.
    View all reviews