Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions and deal-winning insights
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect connection, task prioritization, and deal acceleration through an all-in-one sales engagement platform
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with comprehensive customer interaction data to identify high-impact deals, enhance revenue predictability, and streamline sales execution
Enterprise Security and Integration
Offers enterprise-grade security and data protection meeting stringent privacy regulations, with 200+ partner integrations providing unified data across the sales technology ecosystem
AI-Driven Sales Intelligence
Proprietary AI technologies analyze B2B buyer-seller interaction data to provide insights that guide representatives and managers through sales interactions and process steps.
Sales Workflow Automation
System of execution that automates sales representative workflows including note-taking and sales tasks before, during, and after meetings to optimize pipeline generation.
Revenue Intelligence and Deal Management
AI-powered solution that identifies deal risks early in sales cycles, provides intelligent deal signals to catch pipeline issues, and enables alignment between buyers, sellers, and stakeholders.
Pipeline Health Monitoring
Consolidated view of pipeline health, buyer engagement signals, and deal status with team and representative level projections and productivity scorecards for revenue strategy adjustment.
Playbook and Workflow Templates
Real-world-tested playbooks and workflows that standardize sales processes and enable representatives to execute sales activities consistently.
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
No
No
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Customer reviews
Ambani J.
Very reliable conversation records with simple AI features
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
I like that it gives a very reliable record of conversations. The AI hasn’t failed me yet and it has simple features. Managers or reps frequently act on the conversation insights, and deal visibility improved somewhat.
What do you dislike about the product?
It isn’t always clear when I’m interacting with AI vs. rules-based logic or a human.
What problems is the product solving and how is that benefiting you?
I get a very reliable record of conversations, somewhat better deal visibility, and conversation insights that managers or reps frequently act on.
Computer Software
Helpful AI for understanding conversations and managing revenue ops, with mixed forecasting
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
The AI is quite helpful for understanding things, and it makes revenue ops easy to manage using these AI tools. It’s mostly reliable at giving a record of conversations, and the conversation insights are frequently acted on for coaching. Exporting and sharing data and risk analysis work well for me.
What do you dislike about the product?
Ease of setup could be better. Live forecasting hasn’t worked well for me. The AI feels only moderately accurate and consistent, and I’d like clearer controls over what data the AI can access.
What problems is the product solving and how is that benefiting you?
It’s made revenue ops easier to manage, and it helps me understand things better. I also get a mostly reliable record of conversations and somewhat improved deal visibility, and the coaching insights are used frequently.
Computer Software
Strong conversation intelligence and coaching, but deal intelligence is only somewhat helpful
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
I like Gong most for conversation intelligence and sales coaching. It captures and analyzes customer interactions, and managers or reps frequently act on the conversation insights. Pipeline and deal management is also a strong area for me.
What do you dislike about the product?
The record of conversations has been mixed for reliability. Deal visibility improved only somewhat. I also haven’t really used the AI-driven pieces like autonomous task execution, CRM data enrichment, or risk flagging.
What problems is the product solving and how is that benefiting you?
I get conversation insights that managers and reps frequently act on, which supports coaching. It also gives some improvement in deal visibility.
Market Research
Very reliable call records with valuable Slack visibility into sales calls
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
It’s very reliable at capturing a record of conversations. The Slack integration is especially valuable: all sales calls that mention my team’s product ping in a Slack channel, which gives me visibility into how the product is being propositioned.
What do you dislike about the product?
I haven’t used deal intelligence or coaching features, and I haven’t used things like email tracking/automation or workflow management. The dashboard hasn’t been useful for me.
What problems is the product solving and how is that benefiting you?
I get visibility into sales calls that mention my team’s product via Slack pings, which helps me see how the product is being propositioned.
Yash J.
Very reliable conversation capture with significantly improved deal visibility
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
I love that it captures and analyzes customer interactions automatically and gives a very reliable record of conversations. The deal intelligence improved deal visibility significantly, and the conversation insights were acted on frequently for coaching. I also use integrations and CRM data enrichment.
What do you dislike about the product?
Predictive forecasting, revenue operations cadence, and nonengaged accounts didn’t work well for me. The AI outputs and performance felt only mid-level in accuracy and consistency, and it wasn’t always easy to catch and correct mistakes or understand why it produced a specific result.
What problems is the product solving and how is that benefiting you?
I got a very reliable record of conversations, significantly better deal visibility, and coaching insights that managers or reps acted on frequently.