Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
No
Customer reviews
4.5
1 ratings
1 AWS reviews
|
6302 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Computer Software
Love using the product daily!
Reviewed on Oct 05, 2025
Review provided by G2
What do you like best about the product?
I love how it recaps my conversations with prospects and can draft my follow up emails. The tool is very easy to user
What do you dislike about the product?
nothing. I love everything about the product
What problems is the product solving and how is that benefiting you?
it recaps my calls, gives me coaching on where i can do better on my calls and it saves me time by drafting my follow up emails
Angeline T.
Challenging Setup with Valuable AI Tracking
Reviewed on Oct 04, 2025
Review provided by G2
What do you like best about the product?
I appreciate how Gong organizes all our chats, videos, and audio with clients into a single source, making it easy to keep track of everything. I also find the AI tracker's ability to identify common themes across different recordings, even those not from my department, very useful. The AI tracker, especially with keyword features, is beneficial in identifying conversations. Additionally, the Gong-generated transcripts are vital for creating other necessary documents for my team.
What do you dislike about the product?
I found the AI tracker setup to be quite difficult, especially concerning the user interface when setting up keywords or smart trackers. Moreover, I cannot download all the data myself unless we upgrade the plan, which isn't ideal and results in me not fully utilizing Gong. The requirement to download snippets one by one using copy and paste is particularly annoying. This is a cumbersome process, especially if dealing with a large number of snippets, and detracts from the efficiency that Gong should provide. I believe this isn't the best way of selling your AI feature.
What problems is the product solving and how is that benefiting you?
I use Gong to organize client interactions by storing all chats and videos, identifying common themes, and using AI trackers for conversation insights, though downloading data is time-intensive.
Michelle C.
Impactful for sales team leaders & ICs
Reviewed on Oct 03, 2025
Review provided by G2
What do you like best about the product?
I like that I can easily gauge the health of each rep's pipeline and the AI powered search of deals history. I love the heatmaps for seeing if deals are on track or in trouble. It also makes it really easy to see if/when the next call is scheduled. It was easy to set up call grading templates. It has also helped onboarding new reps as I send them to the call library. Myself and my team live in Gong. We use it every day for pipeline management, call coaching, preparing for calls and more. It was fairly easy to set up - we had a strong pilot program with ample customer support. I found it easy to integrate Gong with HubSpot, our email and calendar.
What do you dislike about the product?
Call trackers were hard to set up, but I understand the may be easier now with AI tools. I need to look into this.
What problems is the product solving and how is that benefiting you?
Gong helps my team manage their deals more efficiently, ensures things don't slip through the cracks, and provides excellent sales coaching tools.
Events Services
Allows me perfect resources for trainings
Reviewed on Oct 01, 2025
Review provided by G2
What do you like best about the product?
Having Gong automatically record training calls with customers, I am able to create an easy-to-access library of calls for the customer. It also allows me to share snippets of important parts of the training as well as entire transcripts. Without Gong, my day-to-day functions as an Onboarding and Implementation specialist would be 100 times more labor-intensive.
What do you dislike about the product?
I would not call it a "dislike", but being able to mute the notification that the call is being recorded at the start of every call would be great.
What problems is the product solving and how is that benefiting you?
Quickly and easily accessing and sharing previous calls and transcripts with customers.
Wholesale
A Must Have Tool for AE's
Reviewed on Sep 30, 2025
Review provided by G2
What do you like best about the product?
Gong makes my job as an Account Executive easier. It records and transcribes my customer calls, helps me catch key details, and makes follow ups more effective. It’s a game changer for staying organized and improving every conversation.
What do you dislike about the product?
I haven’t been using Gong for long, so no major dislikes yet. The platform is full of features, and I’m still getting used to everything. Sometimes the transcripts aren’t perfect, but overall it’s been very reliable.
What problems is the product solving and how is that benefiting you?
Gong helps me revisit customer calls whenever I need, so I never miss important details. It also gives my managers the ability to provide targeted coaching based on real conversations, which has been incredibly valuable for improving my sales skills and overall performance