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    Gong

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    Sold by: Gong.io 
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Advanced visibility gives you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 120+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    6137 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Information Technology and Services

    The brains to all engagement and conversational intelligence within my organization

    Reviewed on Apr 24, 2025
    Review provided by G2
    What do you like best about the product?
    The seamless integration with email, CRM and slack to start with got me amused with gong, the go live and implementation was easy.
    After every meeting I'm a part of irrespective of who drives it, I ensure to go back to gong and review notes and highlights to double check and do my post call communication effectively.
    I love how I can use gong on my phone and listen to calls on the go while in transit and keep myself updated with what's happening.
    The search engine is decent to look up key words and instances.
    What do you dislike about the product?
    UI bugs, the search engine isnt very accurate and takes time to show up keywords, at times the key words arent captured properly
    What problems is the product solving and how is that benefiting you?
    - Make note of missed engagement information
    - During change of hands of accounts, review the past engagement with the client.
    - Identify stakeholders to make note of who might've been engaged before.
    Emma V.

    Summarise AND search

    Reviewed on Apr 23, 2025
    Review provided by G2
    What do you like best about the product?
    Been using Gong daily for 6 months now and its capabilities to summarise and search transcripts, accounts and call participants are just unmatched. Extremely helpful as I was ramping up, as it meant I could easily "shadow" calls and also have my teammates offer feedback on my calls. It's easy to use, integrates seamlessly with our CRM and the absolute winning feature is the very effective summary of call highlights and next actions.
    What do you dislike about the product?
    Sometimes the speech to text transcript isn't accurate but it's probably on average 80% there
    What problems is the product solving and how is that benefiting you?
    Customer success, internal visibility and knowledge sharing
    Adam G.

    Valuable Sales Tool!

    Reviewed on Apr 23, 2025
    Review provided by G2
    What do you like best about the product?
    I love that I can search through sales calls using specific filtered keywords and find the exact calls I want to listen to. I also like that I can share snippets of calls with colleagues and add comments for training purposes.
    What do you dislike about the product?
    I'd love even more AI to get the main points of massive amounts of calls summarized for me daily.
    What problems is the product solving and how is that benefiting you?
    Helping me keep up to date on customer interactions.
    Ksenia N.

    Fast and smart tool for everyday use

    Reviewed on Apr 22, 2025
    Review provided by G2
    What do you like best about the product?
    We've implemented Gong to help us get and active consent to be recorded from the clients, and it's been pretty easy to integrate and navigate. Love the quick summaries and the follow up email generation, also, Gong makes sharing the call super quick and easy
    What do you dislike about the product?
    The translation from some languages can be improved (speaking of transcripts), but I'm sure it's something that's being worked on
    What problems is the product solving and how is that benefiting you?
    Getting active consent from the clients, being able to review the calls and share knowledge within the team
    Marketing and Advertising

    Such a Dynamic tool for calls!

    Reviewed on Apr 21, 2025
    Review provided by G2
    What do you like best about the product?
    I enjoyed the transcripts a few years ago when I first started using Gong. Now with the advent of AI for call summaries and recap email drafting the tool has reached a whole new level of useful. I'm able to join a call with the assurance that each item will be notated and relayed back to me with valuable insights.
    What do you dislike about the product?
    I wish there was a way to curate recap emails. While the system captures important details from meetings rather masterfully, I find myself making edits to each draft to sound more like me. If I could input that somewhere on the front end so I could just review and send instead of reviewing, editing, formatting and sending- that would be ideal.
    What problems is the product solving and how is that benefiting you?
    It helps me stay on top of note-taking and save time on meetings. Before, I would have to interrupt clients on calls as I was notating things by hand. Now I rely on Gong to record and compile important information in a handy summary. And if I need the details, it's all laid out in the transcript.
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