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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io
    4.7

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

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    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Trust Center

    Trust Center
    Access real-time vendor security and compliance information through their Trust Center powered by Drata. Review certifications and security standards before purchase.

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Proprietary AI Technology
    Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
    Conversation Intelligence and Interaction Capture
    Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
    AI-Driven Sales Automation and Engagement
    Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
    Revenue Forecasting and Pipeline Analytics
    Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
    Multi-Channel Integration and Ecosystem Connectivity
    Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
    AI-Driven Sales Intelligence
    Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
    Automated Sales Engagement Workflows
    System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
    Revenue Risk Detection
    AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
    Pipeline Health Visibility
    Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
    Pre-Built Sales Playbooks
    Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
    Predictive Buying Stage Analysis
    Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
    Intent Data Intelligence
    World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
    AI-Powered Workflow Automation
    Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
    Dynamic Audience Segmentation
    Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
    Conversational AI Engagement
    Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    6495 ratings
    5 star
    4 star
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    1 star
    88%
    11%
    1%
    0%
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    4 AWS reviews
    |
    6491 external reviews
    External reviews are from G2  and PeerSpot .
    Information Technology and Services

    Gong Makes Follow-Ups Effortless with Clear Recordings and Next Steps

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    I use Gong to generate a follow up email of all the main points I covered and the next steps. I share the link to the recording.
    I love how easy it is to get the information I need from the recording.
    What do you dislike about the product?
    Nothing. Gong has made my job so enjoyable that I look forward to following up with my customers after my training call.
    What problems is the product solving and how is that benefiting you?
    As a Product Trainer, I need to prepare for my meetings. I use the Upcoming Meetings feature, and then I use the Prepare for meetings feature which collects all the data from emails and phone calls and updates me on the latest conversation or action item. This has replaced reaching out to my team for updates. I trust Gong has all the latest information.
    Greg L.

    Incredible AI Summaries and Follow-Up Emails That Keep Me on Track

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    The AI driven summary and follow-up email. The summary does an incredible job highlighting the key points, and keeps me refreshed on the data quantities we are working with.

    It's incredibly easy to use and provides a daily report of my upcoming calls. I go back and reference the summaries numerous times throughout the deal cycle.
    What do you dislike about the product?
    I honesty have no complaints. Gong functions well and provides all of the information I need.
    What problems is the product solving and how is that benefiting you?
    It's helping me stay organized and accurate in my deals. Sometimes I can't remember the quantities, job titles, or application names and Gong helps keep me accurate. My manager also provides feedback on call performance and leaves suggestions for improvement.
    Austin H.

    Enhances Customer Insights with High-Quality Call Recordings

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like Gong because it has a good UI that's simple to navigate. The AI is effective for most tasks and saves me a lot of time. The call recording and transcripts are very high quality, which makes the platform reliable.
    What do you dislike about the product?
    The AI sometimes doesn’t always pull the most relevant or recent context when you ask a question.
    What problems is the product solving and how is that benefiting you?
    I use Gong to track follow-up items, gain strong customer insights, and understand the history of my accounts.
    Lou A.

    Effortless Note-taking and Salesforce Integration

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like that I don't have to make notes or worry about forgetting anything during calls, which really helps me because I'm dyslexic. It makes filling out Salesforce more easily by allowing me to just say, do my MEDDPIC, and it'll do it. The setup was pretty simple, and there was lots of help on hand.
    What do you dislike about the product?
    I struggle when trying to search a contact in the search feature. It just doesn't work for me very well sometimes, and it gets frustrating.
    What problems is the product solving and how is that benefiting you?
    I don't have to take notes during calls, so I can focus and not miss anything. I use Gong's AI to fill in Salesforce and assist with follow-up calls, improving my performance by reviewing calls and giving progress tips.
    Ethan L.

    Streamlined Client Management, Needs Improved Navigation

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    I use Gong to keep track of all emails, calls, and conversations, and it's a great place to reference details and prep for meetings. It's really nice because I don't have to do it manually, and I can share it with my account executive. The organization is fantastic; everything's there, and I can prep for meetings quickly. Gong provides wonderful summaries that make it easy to write follow-up emails. I love that I no longer have to say I don't know to a question because I can go back and reference things. It saves so much time and improves how I show up with my customers. It's a lifesaver for someone like me who's not super organized. Gong organizes everything for me, so I don't have to scan or take notes. I can just search for information right away. I also appreciate seeing the history of interactions with different people who have touched an account. The setup was absolutely painless and easy. Overall, I really, really like it.
    What do you dislike about the product?
    Yeah. I would like it if all of my accounts could be, like, on one where I could navigate. Because right now, you have to do a search, and sometimes the search is a little clunky. It's not as intuitively organized, so I don't always know where to find everything. I don't have, like, a me page of my accounts. It would be nice to have, like, a me accounts page where I can just navigate them and just kinda click on them rather. Than having to search them. And, yeah, it just kinda like can be a few extra steps to, like, get to to the call I want or to get somewhere. So that would be nice. The organization would be a little bit better, like my landing page. Just a slightly more intuitive.
    What problems is the product solving and how is that benefiting you?
    I use Gong to keep track of all emails, calls, and conversations, making it easy to prep for meetings and reference details instantly. It organizes everything, saves time by eliminating manual note-taking, and enhances communication with account executives.
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