Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
No
Customer reviews
4.5
1 ratings
1 AWS reviews
|
6392 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Computer Software
Outstanding Sales Insights with Powerful AI
Reviewed on Nov 10, 2025
Review provided by G2
What do you like best about the product?
It gives us great sales and market insights, and their AI capability is top notch
What do you dislike about the product?
Nothing that I dislike so far, everything works well
What problems is the product solving and how is that benefiting you?
Understanding sales calls and gain insights
Todd M.
Accurate Insights and Powerful AI Make Gong a Standout Tool
Reviewed on Nov 10, 2025
Review provided by G2
What do you like best about the product?
I love the accuracy of Gong. The AI features are great and I am able to use the results for training.
What do you dislike about the product?
There isn't much to say, but I genuinely enjoy using this tool.
What problems is the product solving and how is that benefiting you?
Gong has been instrumental in helping me enhance my communication skills while also providing valuable insights into customer needs. I find that it supports my growth in both understanding and addressing what customers are looking for.
Alexa A.
Gong is my favorite tool in our tech stack!
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
I've used Gong in 2 different roles and organizations now over the course of the last few years as a Manager of Account Managers. Gong helps me as a leader give direct "live" feedback on calls to improves sales skills that I otherwise would only have insight on if I was on the call. I love the scorecards and AI functions and that they continue to improve from when I first started using Gong to now. The user usability is easy enough for call searching and easy to train on. I also love the transcript function and ability to search the overall outline and keypoints of the call.
What do you dislike about the product?
The way our Forecasting translates into Gong is confusing b/c we don't operate on dollars as a metric for quota. The Forecasting notes section is used everyday but it's clunky and the editing can turn out weird and look unprofessional. When tracking reps Gong activity we find errors in calls listened to based on if they're on the phone app or using their computer URL.
What problems is the product solving and how is that benefiting you?
Sales Coaching, Gong gives me the ability to give "live" and detailed feedback on calls when I'm not able to attend. We also have so many partners that Gong ability to summarize a last call is helpful to get up to speed quick w/out time consuming research.
Alison H.
A Must-Have for Sales Teams, Despite Minor Email Tweak Needs
Reviewed on Nov 06, 2025
Review provided by G2
What do you like best about the product?
I love Gong for its super accurate transcription capabilities which make it incredibly easy for me to follow up on conversations. The ability to search for specific phrases or words used during a call is invaluable, enhancing my efficiency in managing sales calls. I appreciate how it categorizes topics such as budget discussions, negotiations, and the questions asked by both customers and sales representatives, providing a comprehensive view of the conversation. This feature, along with Gong's ability to generate follow-up emails effortlessly, simplifies the follow-up process. Moreover, I find it very helpful to share clips with managers and colleagues for discussing best practices. These functionalities of Gong address the issue of not having time to take notes during calls. I also enjoy integrating Gong with tools I frequently use, such as Slack, Zoom, and Gmail, ensuring a seamless workflow.
What do you dislike about the product?
Sometimes the generated follow-up email using Gong is pretty generic. I often have to tweak it a bit to make it more personalized. It's maybe not as warm or genuine as I would like.
What problems is the product solving and how is that benefiting you?
I find Gong makes it easy to follow-up with customers using generated emails, allows sharing clips for best practices, and helps review calls when I couldn't take notes.
Information Technology and Services
Gong helps me work faster
Reviewed on Nov 06, 2025
Review provided by G2
What do you like best about the product?
The recording helps me review key technical information and feedback from customers so I can prepare for the next meeting. The AI insights into my calls help to improve the speed I can work at to get the summaries I need in prep for my next customer interaction
What do you dislike about the product?
I wish there was an automation to help me log product feedback from customer calls in a more automated manner
What problems is the product solving and how is that benefiting you?
Gong records my calls so I can prepare for next customer interactions. It also helps me to inform our product team of key customer feedback on our products