Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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Customer service
Cost effectiveness
Positive reviews
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AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
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Customer reviews
Computer Software
Essential Meeting Recordings and Transcripts—Plus Great Ukrainian Transcription
Reviewed on May 13, 2026
Review provided by G2
What do you like best about the product?
Gong is our go to tool for all meeting recordings, transcript, summaries and whatnot. We would not be able to function without it. And especially I would like to say huge thanks to the Gong team for making a Ukrainian transcription a reality. It's not available at Google for example, but Gong does it. Totally worth it!
What do you dislike about the product?
The UI is a bit sluggish sometimes and the library navigation can be improved, made more modern.
What problems is the product solving and how is that benefiting you?
Call recording and transcribing. Notes.
Maria B.
Boosts Efficiency with Insightful Features
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
How user-friendly the search and filters are to find the calls that I'm looking for. I also appreciate the new AI summaries. From an efficiency standpoint, it makes it easy to find the calls worth reviewing, especially given the sheer amount of calls I could be listening to. It helps me pinpoint exactly which ones are most relevant to what I'm looking for in a fast way.
What do you dislike about the product?
We had to integrate with Claude to search all transcripts. It'd be nice to have that as a searchable database directly within Gong instead of using something like Claude. It makes it more manual, takes more time, and we're lucky to have the expertise on our operations team to build that integration. Without it, we'd be really limited using Gong directly.
What problems is the product solving and how is that benefiting you?
Gong gives me insight into emerging challenges our ideal buyers face and ensures alignment with our messaging. It helps us understand buyer frustrations and adjust our outreach to speak in their language effectively.
Dusti S.
Intuitive and Insightful—Gong Keeps Me on Track
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
Gong is very intuitive and helps keep me on track, while also providing great insights and training.
What do you dislike about the product?
It’s frustrating that I can’t have contacts in more than one flow.
What problems is the product solving and how is that benefiting you?
Gong helps me organize my day and clearly see what stage I’m in with each prospect. It takes the guesswork out of meeting prep and outreach, which makes it easier to stay on top of my pipeline. I especially love the to-dos feature and the meeting briefs—they keep me focused and prepared.
Cassandra V.
Made Admin Work Easier with Notes and Post-Meeting Email Write-Ups
Reviewed on May 11, 2026
Review provided by G2
What do you like best about the product?
I love how much easier it’s made my admin work, especially with the notes and the post-meeting email write-ups.
What do you dislike about the product?
New features are only announced in the notification area. It would be nice if new features also had banners on the home page, so they’re easier to notice.
What problems is the product solving and how is that benefiting you?
It takes detailed notes during meetings so nothing gets missed or forgotten. It helps also make sure the notes include clear next steps, and I use the scoring to check whether I’m covering everything I need to in my calls.
Arun N.
AI Meeting Summaries and Insights That Deliver
Reviewed on May 09, 2026
Review provided by G2
What do you like best about the product?
Meeting interraction, insights from meeting, AI summary.
What do you dislike about the product?
The insights can fall into categories so reps can use them for future conversations.
What problems is the product solving and how is that benefiting you?
Gong is tracking every calls made to prospect, summarizes the call, gives AI powered insights. We can use these insights as part of marketing campaign as well.