Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
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Customer reviews
Legal Services
Well-Organized with Impressive AI Account Insights
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
I like how well organized Gong is. I also enjoy the AI features, especially being able to ask questions about specific accounts.
What do you dislike about the product?
There’s no end-user way to improve your own experience; it’s entirely in the hands of your admin team, who may not prioritize the app the same way you would in your day-to-day work.
What problems is the product solving and how is that benefiting you?
Gong helps me with taking meeting notes, which benefits me by ensuring I don’t miss any follow-up items. It also lets me review notes on the account later or when I inherit a new account so I can check in on sentiment and keep track of follow-ups.
Sedquita b.
Easy Call Review and Sharing for Better Coaching and Follow-Ups
Reviewed on Jun 20, 2026
Review provided by G2
What do you like best about the product?
I like being able to go back and listen to my calls. I also like sending my manager calls from GONG so she can give me feedback. Another upside is that it helps me see tasks I haven’t touched in a while, which makes it easier to stay on top of follow-ups.
What do you dislike about the product?
I haven’t found any dislikes yet. That said, sometimes it doesn’t capture all of the BANT information from a call even when it’s provided, but it does let me add it manually.
What problems is the product solving and how is that benefiting you?
GONG helps me a lot when I have overdue tasks. It shows me what I need to do and, in some cases, what I need to say as well. It’s also made it easier for me to share a call with my manager for feedback, which is my favorite part.
Environmental Services
AI-Powered Call Insights with Intuitive UI and Strong CRM Integrations
Reviewed on Jun 20, 2026
Review provided by G2
What do you like best about the product?
Excellent call recordings and conversation analysis. The AI-powered insights help me analyze customer trends and risk. It also has a user-friendly UI/UX that makes navigation easy and intuitive. Their customer support is responsive, and the onboarding resources are helpful. Strong integrations with CRM tools, as well as email and meeting platforms.
What do you dislike about the product?
Premium pricing can be a bit expensive for smaller teams. The initial setup can also take some time, especially when it comes to integration.
What problems is the product solving and how is that benefiting you?
As a CSM, it gives me the history of customer conversations and meetings. It saves me time on note-taking by providing call recordings and transcripts.
Information Technology and Services
Real-Time Sales Intelligence That Keeps Our Team Aligned
Reviewed on Jun 19, 2026
Review provided by G2
What do you like best about the product?
Real time sales intelligence. Helps me understand what is happening with my business, including rep coaching/feedback, sharing call examples with colleagues, etc
What do you dislike about the product?
You have to pay for some nice to have features as part of higher licensing tiers. I would love more in the base offering
What problems is the product solving and how is that benefiting you?
I need transcripts and recordings in one single, easy to navigate place
Anonymous
Efficient Call Recording and Insightful Analytics
Reviewed on Jun 17, 2026
Review provided by G2
What do you like best about the product?
I like the analytics, being able to understand my pace, and how much I'm talking compared to my prospects. I also like how the feature has, kind of, target benchmarks for what you should be aiming for. It's been helpful in better understanding my demo tactics and making improvements. I thought it was really easy to set up, and once it was integrated with our CRM.
What do you dislike about the product?
I think just the searchability and being able to find specific snippets. I think the AI components can always be improved, but I think they're pretty good so far.
What problems is the product solving and how is that benefiting you?
Gong saves me a ton of time by taking notes during sales calls. It also lets me record and share call insights with my clients.