Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
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All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
No
No
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Customer reviews
Sumit P.
Gong: Reliable Call Analysis with Minor Speed Hiccups
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like that Gong gives me all the call report data, which helps me identify and analyze problems effectively. The AI in Gong is great for analysis, as it tells me how a call went and highlights sections where things might not have gone well. I also appreciate the recording feature because the sound quality is very good. Additionally, I find the Gong website and software to be really fast and reliable, making it easy to use.
What do you dislike about the product?
The only thing that I think is, that, you know, what Gong has to work is the buffer speed, like, the loading speed of the software. Sometimes it's bit, you know, slow.
What problems is the product solving and how is that benefiting you?
I use Gong to analyze my team's call performance and get insights on any confidence issues. It highlights problem areas in calls and identifies when clients were rude. The AI provides summaries and helps resolve feedback issues efficiently.
Alican T.
Real Deal Visibility and Actionable Call Insights with Gong
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
Gong has supported me in getting real visibility into what is actually happening across my deals. It has the power to review all my calls, spot all the patterns within winning and losing deals and it gives me insights on my messaging, objections and most importantly next steps.
What do you dislike about the product?
Honestly - nothing. If there was anything I'd flag it would be the cost to have it in our company
What problems is the product solving and how is that benefiting you?
Gong helps solve the lack of consistency and visibility in all of my conversations. Before having Gong I would typically have to try and remember the conversation that is taking place on being overly distracted by taking notes during the call.
Computer Software
Easy-to-Use, Feature-Rich Platform for Seamless Recording Review and Sharing
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
Ease of use, variety of useful features (makes footage review easier and seamless). Reliable for a company that needs to record and share a ton of recordings, including private ones.
What do you dislike about the product?
Data privacy concerns are amplified with increased AI analysis.
Over-reliance on AI insights can stifle individual sales creativity.
Over-reliance on AI insights can stifle individual sales creativity.
What problems is the product solving and how is that benefiting you?
Gong helps our company provide cross-team learning and insights. Slack integration makes sharing seamless. As someone who needs to use Gong to catch up on meetings, or view meetings I'm not usually a part of, it fulfills my needs completely
Information Technology and Services
Gong Accelerated My Ramp-Up with Data-Driven Coaching and Reliable Salesforce Sync
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
The thing I didn't expect from Gong: it made me a better rep faster than any formal training I'd done. I've used it across a few different companies now, and the ramp-up benefit is real every time. The call scoring and talk-ratio breakdowns give me an objective view of where I'm losing deals, not just a gut feeling. I use the Smart Trackers weekly to flag when competitors come up or pricing gets mentioned, so coaching conversations are actually specific instead of generic.
The CRM sync with Salesforce is reliable and saves me probably 30 minutes a day on manual logging. AI summaries are strong, not perfect, but good enough that I trust them for async handoffs.
If I had a gripe, it's the onboarding curve. The platform is dense and takes a few weeks before you're getting real value out of it. Once you're past that, though, it becomes the tool you open before every deal review.
On ROI: the value is real, but Gong is expensive, and that's worth being honest about. There are solid competitors in this space that may deliver comparable outcomes at a lower price point. If budget is a constraint, it's worth evaluating the alternatives before committing. If you have the spend, Gong is technically the category leader for a reason, but it's not the only answer.
The CRM sync with Salesforce is reliable and saves me probably 30 minutes a day on manual logging. AI summaries are strong, not perfect, but good enough that I trust them for async handoffs.
If I had a gripe, it's the onboarding curve. The platform is dense and takes a few weeks before you're getting real value out of it. Once you're past that, though, it becomes the tool you open before every deal review.
On ROI: the value is real, but Gong is expensive, and that's worth being honest about. There are solid competitors in this space that may deliver comparable outcomes at a lower price point. If budget is a constraint, it's worth evaluating the alternatives before committing. If you have the spend, Gong is technically the category leader for a reason, but it's not the only answer.
What do you dislike about the product?
If I had a gripe, it's the onboarding curve, and it goes deeper than just learning the UI. The platform is tedious to configure properly, and I've worked in a lot of Gong instances that were never fully set up. When that happens, you're leaving most of the value on the table. If you're going to invest in this platform, someone needs to own the implementation or you'll end up with a glorified call recorder.
What problems is the product solving and how is that benefiting you?
A few things:
First, deal visibility. Before Gong, pipeline reviews were mostly gut instinct. Now I can see exactly when engagement dropped, which stakeholders went quiet, and what topics came up across every call. That changes how I prioritize.
Second, ramp time. Every time I've joined a new company, Gong cut my time to productivity. Listening to recorded calls from top reps is faster than any onboarding doc or shadow session.
Third, manual logging. CRM hygiene used to eat 20-30 minutes a day. Auto-logging and AI summaries handle most of that now.
First, deal visibility. Before Gong, pipeline reviews were mostly gut instinct. Now I can see exactly when engagement dropped, which stakeholders went quiet, and what topics came up across every call. That changes how I prioritize.
Second, ramp time. Every time I've joined a new company, Gong cut my time to productivity. Listening to recorded calls from top reps is faster than any onboarding doc or shadow session.
Third, manual logging. CRM hygiene used to eat 20-30 minutes a day. Auto-logging and AI summaries handle most of that now.
Saurabh C.
User-Friendly Design, but Real-Time Integrations Take Too Long
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
Design is user friendly and ensure the elements are visible and with no confusion
What do you dislike about the product?
Real Time integrations can be time consuming
What problems is the product solving and how is that benefiting you?
Incorporation of AI in the space that are dealing with and including those in workflow