Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
Sold by
Delivery method
Deployed on AWS
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
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Customer reviews
Joshua L.
Organized Client Interaction with Intuitive Notetaking
Reviewed on Mar 27, 2026
Review provided by G2
What do you like best about the product?
I use Gong for researching and notetaking on client calls, and it helps me stay organized and polished with notes. I really like Gong's consistency and summary skills. The initial setup was easy for me, as I didn't have to do anything on my end.
What do you dislike about the product?
Integration with MEDDPICC notes into Salesforce isn't seamless. I have to manually summarize from Gong's recording transcript.
What problems is the product solving and how is that benefiting you?
I use Gong for researching and notetaking on client calls. It helps me stay organized, provides polished notes, and allows me to review team calls for context.
Gerry M.
Overpromised and Underdelivered, But Great Text Messaging
Reviewed on Mar 27, 2026
Review provided by G2
What do you like best about the product?
I like the text messaging interface on Gong. It's sleek, includes emojis, and the rich functionality makes it quicker and easier to use. This feature generates more replies from prospects and creates goodwill, something that SalesLoft did not have.
What do you dislike about the product?
The experience with Gong has been disappointing because their sales team promised functionality, specifically a voicemail drop feature, that wasn't included in the package. As an account executive, this feature is really important for driving callbacks and opportunities. It's frustrating that they didn't include it despite promising it, which really erodes trust. There's also some slight bugginess with the calling feature, and I find SalesLoft and Outreach to be superior in this respect. Their team has been slow in resolving this issue, and it's been two weeks without a solution, which is a major red flag. I'm disappointed with this lack of essential features and the lack of honesty from their account management team about what was included in the package.
What problems is the product solving and how is that benefiting you?
Gong helps with communicating with prospects. The text messaging interface is quick, easy to use, and includes rich features like emojis, generating more replies and goodwill.
Jess M. S.
Gong Centralizes Communication
Reviewed on Mar 26, 2026
Review provided by G2
What do you like best about the product?
I like how Gong pulls together everything I need in one place, particularly bringing together all information about emails, phone calls, and prior meetings for my call prep. Having complete transcripts of my calls is helpful so I can do proper follow-ups. It also helps me prepare for calls and the Gong "Ask Anything" feature is very important for me to be able to pull information from my accounts, especially when I have recently taken over an account from a colleague and don't have their history. I love Gong Templates for sending out emails to customers - saves me a ton of time. I honestly don't know how I would do my job without Gong.
What do you dislike about the product?
I have had some problems with scheduling emails to send in the morning. Just recently, I noted that, not all of them went out. So this might be a problem with the connection to Salesforce or the emails being pulled in. We're still diagnosing the problem.
What problems is the product solving and how is that benefiting you?
Gong provides complete transcripts of my calls for proper follow-up and pulls together emails, phone calls, and prior meetings for call prep. I can now know whether a customer has had recent emails with the CSM team, SDR team, or Professional Services team (and what they talked about) because it all flows through Gong. I seem so much more informed about the customer.
Hjalte D.
Gong Keeps Me Focused on Sales Calls and Scales Coaching Effortlessly
Reviewed on Mar 24, 2026
Review provided by G2
What do you like best about the product?
That I can keep focus in my sales calls and don't need to take notes myself. As a middle manager, Gong is also a great tool to scale my coaching efforts and review my teams' effort on calls.
What do you dislike about the product?
Gong, so far, only integrates with the most popular CRMs. We're using Zoho CRM, and I'd really love to see an integration to that. A lot of Gong's magic, it seems, happens when it has access to the full pipeline - feels like we're currently missing out on that part.
What problems is the product solving and how is that benefiting you?
Having better sales calls.
Scaling coaching
Cutting down ramp up time.
All in all leading to more sales, a happier team - and talent development at scale.
Scaling coaching
Cutting down ramp up time.
All in all leading to more sales, a happier team - and talent development at scale.
Annie L.
Easy Access and Quickly Pinpoints the Exact Trigger
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
It’s very easy to access, and it helps us figure out where to find the exact trigger when needed.
What do you dislike about the product?
So far, there’s nothing I dislike, because I haven’t run into any issues yet.
What problems is the product solving and how is that benefiting you?
I use it to review how I spoke with the advertiser and to compare my rate of speech and overall performance across different calls.