Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Indispensable research tool
What do you like best about the product?
As a product marketing manager, Gong gives me incredible customer insights that help me build personas, write better messaging, and develop more effective GTM motions across industries. I love it.
What do you dislike about the product?
It'd be great if Gong authored more high-volume analysis tools.
What problems is the product solving and how is that benefiting you?
Gong helps me gather customer use cases, identify partnership opportunities, and look for common themes across our user base.
- Leave a Comment |
- Mark review as helpful
Efficient and easy video call reviews
What do you like best about the product?
- Amazing transcript and timestamp functionality
- Easy to search by name, type of call, etc.
- Great way to categorize calls into folders and your own Watch Later lists
- Easy to search by name, type of call, etc.
- Great way to categorize calls into folders and your own Watch Later lists
What do you dislike about the product?
- Sometimes, timestamps and sentiments aren't fully accurate or could use more context
What problems is the product solving and how is that benefiting you?
I can't possibly be in every single user call our design and product team has. Gong helps me bridge the gaps and review what's really important.
Great summarised meeting notes incl action points!
What do you like best about the product?
Great summarised meeting notes incl action points!
easy to implement and use.
I like that it notifies others in the meeting that the call is being recorded on entry.
easy to implement and use.
I like that it notifies others in the meeting that the call is being recorded on entry.
What do you dislike about the product?
the last recording I did didn't work and I wasn't able to send it to the customer
What problems is the product solving and how is that benefiting you?
summarising meeting notes and action points saving a lot of time
Compared to Outreach....doesn't compare
What do you like best about the product?
Good for tracking deals, account engagement overall, divided transcript and accurate AI highlights for calls.
What do you dislike about the product?
Gong Engage is awful in every single way compared to outreach. Would not recommend at all, flows are hard to get into, information is not readily available, sequencing is difficult to create and track, nothing is robust or scalable.
Do not get this for your sales team.
Do not get this for your sales team.
What problems is the product solving and how is that benefiting you?
Call Reviews.
Gong is a very straightforward practical method.
What do you like best about the product?
Ease of use, outlines, library and folder functionality!
What do you dislike about the product?
Need more comprehensive sorting capabilities. More in depth folder organztion, labeling, ideas, etc.
What problems is the product solving and how is that benefiting you?
Able to reference calls at a moments notice, outline feature is excellent, in terms of quickly analyzing particular calls. Creating more in depth reference library is key.
Gong Review
What do you like best about the product?
Gong is very versatile and easy to use and it helps us to analyzes what’s said during calls which helps coach reps, improve messaging, and spot winning behaviors
What do you dislike about the product?
As a data person i really like the ability to customize and alter dashbaords however gong has limited flexibility when trying to customize reports or dashboards for specific use cases
What problems is the product solving and how is that benefiting you?
We have a very big sales team due to which we faced a problem where sales managers complained that they cannot sit on every call and the notes by the reps are often incomplete or biased.
Gong’s Solution to this was it automatically records, transcribes, and analyzes calls, emails, and meetings which saves time and at then end of the day increase pipeline
Gong’s Solution to this was it automatically records, transcribes, and analyzes calls, emails, and meetings which saves time and at then end of the day increase pipeline
Wouldn't work at a company who didn't use Gong
What do you like best about the product?
I love the UI, the date I can pull, and more importantly the level of support I receive from their team.
What do you dislike about the product?
Small feature requests but nothing significant
What problems is the product solving and how is that benefiting you?
Insight into the actual voice of the customer, product adoption, enablement pathways, decreases the internal meetings around new customer onboarding, increased ramp time for new hires, mitigates churn.
Gong - Easy across the board
What do you like best about the product?
Ease of Use
Ease of Implementation
Frequency of Use
Ease of Integration
Ease of Implementation
Frequency of Use
Ease of Integration
What do you dislike about the product?
Lack of training materials
Lack of ability to determine where video calls will be saved
Lack of ability to determine where video calls will be saved
What problems is the product solving and how is that benefiting you?
Being able to both learn and teach from a recorded call versus relying on word of mouth and handwritten notes. This has helped us keep a finger on the pulse of our clients and truly gives us an edge with account management.
Great insights
What do you like best about the product?
Asking gong for notes on the call and insights into sales performance.
What do you dislike about the product?
Maybe I've become a tad lazy in my note taking.
What problems is the product solving and how is that benefiting you?
Easy to refer back to customer conversations to prepare for follow up calls.
Your personal Assistant to manage all your Virtual meetings - Summary, Insights,Sharing,& much more
What do you like best about the product?
The call analysis and Q&A on the call discussion, sharing meeting with auto expiry of the access, trimming meeting
What do you dislike about the product?
UI could have been more intuitive, focussed more on Sales usage
What problems is the product solving and how is that benefiting you?
When gong is in my meeting, i can focus completely on the discussion. It takes notes, records the meeting and share insights too about the call.
showing 1 - 10