Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
No
Customer reviews
4.5
1 ratings
1 AWS reviews
|
6373 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Diane Kwasinwi Nwuzack G.
Call Recording Makes Gong Easy to Recommend
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
I find Gong incredibly valuable for its call recording feature, which is the centerpiece of my positive experience with the tool. This feature allows me to listen to my past calls, which in turn helps me to improve my skills in offering and proposing to clients, thus enhancing my performance. The setup process was not difficult, which made the transition smooth. I also appreciate the general quality of services provided by Gong, which gives me confidence in considering it again in the future. Additionally, the integration with SFDC ensures a seamless workflow, further bolstering the efficiency and effectiveness of using Gong in my workplace. Overall, Gong provides good services that meet my needs effectively, and I rate it an eight out of ten for recommendation.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use the product to review past calls, improving my client proposals and offers.
Bartosz J.
Enhances Conversation Insights, Highly Recommended
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
I appreciate the statistics Gong provides on my specific conversations, such as the longest monologue and response times for both myself and the customer. These features offer valuable feedback, enabling me to adjust and improve my communication strategy. I find these insights particularly beneficial for honing my interaction style, ensuring I focus on the right elements during conversations to enhance engagement and effectiveness. Additionally, I enjoy the simplicity and ease of access to the tool without needing to handle any setup, making it conveniently integrated into my workflow. The ability to check recorded conversations and ask for feedback further aid in refining my skills. These functionalities have made Gong an essential tool in my professional toolkit, warranting a solid recommendation score of 10 from me for colleagues and friends.
What do you dislike about the product?
I don't like that when I open it, it opens with some filters that I'm not expecting, especially when I open the browser from the history.
What problems is the product solving and how is that benefiting you?
I use Gong to record conversations and receive feedback. It provides statistics like longest monologue and response times, helping me improve my communication by focusing on conversation quality.
Alan R.
Excellent for Interview Insights and Transcription
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
Gong provides excellent visibility into conversations and interactions. We mainly use it to record, perform, and analyze interviews, and it has made that process much easier and more effective. The transcription quality is very accurate, and the interface is intuitive, it’s simple to search, review, and highlight key parts of discussions. The analytics and dashboards help identify patterns and insights across multiple interviews, making it easier to spot trends and improve our communication approach. Integrations with tools like Slack and email work smoothly, and customer support has always been responsive and helpful.
What do you dislike about the product?
The SLA could be improved as we’ve experienced periods where the service was down for several hours, which affected our ability to access recordings and transcripts when we needed them most.
What problems is the product solving and how is that benefiting you?
Gong helps us record and analyze interviews in a structured and efficient way. It automatically captures the entire conversation, provides accurate transcriptions, and highlights key moments or recurring themes. This allows us to focus more on the discussion itself instead of note taking, and later review insights in detail. It also makes it easier to share recordings and findings with other team members, ensuring everyone stays aligned. Overall, it saves time, improves accuracy, and helps us make better decisions based on real conversation data.
Simon V.
Great Organization and Ease of Use, But Records Everything
Reviewed on Oct 23, 2025
Review provided by G2
What do you like best about the product?
the resume and ease of use, gong translate en structures everything really well.
What do you dislike about the product?
The fact that it records absolutely everything
What problems is the product solving and how is that benefiting you?
It's convenient to quickly locate specific moments without needing to listen through the whole call.
Marketing and Advertising
Great for Call Reviews, But Interface Can Be Laggy
Reviewed on Oct 23, 2025
Review provided by G2
What do you like best about the product?
I find it very helpful to review my calls before meetings, as it allows me to prepare more effectively and draft follow-up emails with greater ease.
What do you dislike about the product?
At times, navigating the interface can be a bit challenging, and it occasionally feels laggy.
What problems is the product solving and how is that benefiting you?
How to review a call before a meeting and send follow up emails.