Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
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All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
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Customer reviews
Will S.
Enhances Prospecting and Deal Analysis
Reviewed on Jan 30, 2026
Review provided by G2
What do you like best about the product?
I like the ability to take Gong calls and compile them into a cloud project. It allows me to determine and run searches on what most of our ideal customers are experiencing, including their origins and the legacy ERP systems they're migrating from. This helps me understand their industry pain points and those related to their current software, which makes it possible to tailor messaging for outreach to other potential leads and prospects in the same industry. Gong also makes it valuable to compile data from companies across different industries and legacy ERP systems. It helps me figure out a consensus on the struggles most companies have, whether with business processes or solutions they're using. This insight lets me prepare better for future calls and tailor my outreach to address those pain points effectively, driving the pipeline.
What do you dislike about the product?
I'm a newer user and haven't come across anything yet that I don't like.
What problems is the product solving and how is that benefiting you?
I use Gong to record and analyze all of my deal cycle sessions. It automatically transcribes calls and summarizes them, helping me capture important details I might miss. I can also compile calls to find common customer pain points, tailor messaging, and improve outreach.
Mike H.
Streamlines Sales with User-Friendly Features
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
I find Gong extremely user-friendly, which is really important for me. I love how it integrates well with all of our systems through the Gong Everywhere extension. The call recording with AI note-taking and automating follow-ups are made so easy. These features shave time off the administrative tasks in my day-to-day activities, allowing me to focus more on selling and talking to customers.
What do you dislike about the product?
I've noticed some bugs with Gong Everywhere, particularly if I have multiple Salesforce tabs open. Sometimes the icon will appear in one Salesforce tab and not another, which is irritating. I could be user error, but I'm a person who has several accounts on Salesforce open at a time and would like Gong Everywhere to work for all of them, but I'm noticing sometimes it doesn't.
What problems is the product solving and how is that benefiting you?
I use Gong for call recording, learning, and engagement with flows. It helps me track my progress, follow up with new clients, send automated emails, and clean my pipeline. It's user-friendly and integrates with systems, saving time on administrative tasks so I can focus on selling.
Rashmi S.
Actionable Insights from Real Customer Conversations, Better Coaching, Smarter Decisions
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
What I like best about Gong is how it turns real customer conversations into clear, actionable insights. It’s not just recordings, it connects what customers actually say to coaching, deal health, and strategy, so teams can improve faster based on reality, not guesswork. The visibility it gives across sales, CS, and product makes alignment way easier and decisions a lot smarter.
What do you dislike about the product?
If I had to pick a downside, it can feel a bit heavy at times. There’s a lot of data and features, which is powerful, but it can be overwhelming for new users and takes some ramp-up to use really well. Also, the UI and alerts can sometimes surface too much information, so you have to be intentional about tuning it to what actually matters.
What problems is the product solving and how is that benefiting you?
Gong solves the problem of limited visibility into real customer conversations. Instead of relying on secondhand notes, subjective deal updates, or gut feel, it captures what actually happens in calls and turns that into insights teams can trust.
That benefits me by:
Making feedback and coaching more objective and specific
Helping identify deal risks and opportunities earlier, based on real signals
Reducing misalignment between sales, CS, and leadership since everyone can reference the same source of truth
Saving time by surfacing key moments, trends, and patterns without needing to sit through full calls
That benefits me by:
Making feedback and coaching more objective and specific
Helping identify deal risks and opportunities earlier, based on real signals
Reducing misalignment between sales, CS, and leadership since everyone can reference the same source of truth
Saving time by surfacing key moments, trends, and patterns without needing to sit through full calls
Leandro J.
User-Friendly with Organized CRM Integration
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
I really like Gong's ease of use. It is very user-friendly, making it easy to create sequences, add people, and track metrics like open rates and response rates. Also, Gong is very organized when it comes to managing accounts and contacts, which was a big issue with the previous tool we used.
What do you dislike about the product?
Their LinkedIn prospecting tools are not as strong as in other platforms, there is a lot of manual work involved and copying and pasting information and clicking around. Their browser extension is not really useful.
What problems is the product solving and how is that benefiting you?
I use Gong for sequencing people into sales pitches and organizing daily activities. I love its ease of use, user-friendly interface, and ability to track metrics like open rates and response rates. It solves the issue of duplicated accounts and contacts from our previous tool.
RajKumar A.
Easy Call Recording and Tracking with Excellent AI Features
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
Gong is an easy way to record, track and monitor the calls with excellent AI features
What do you dislike about the product?
It should improvise on the way it shows the summary. Yet times, it is skipping a few details
What problems is the product solving and how is that benefiting you?
Recording of the calls and summarizing them reduces the amount of time we keep to monitor the calls.