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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io
    4.7

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

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    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

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    Features and programs

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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Proprietary AI Technology
    Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
    Conversation Intelligence and Interaction Capture
    Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
    AI-Driven Sales Automation and Engagement
    Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
    Revenue Forecasting and Pipeline Analytics
    Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
    Multi-Channel Integration and Ecosystem Connectivity
    Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
    AI-Driven Sales Intelligence
    Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
    Automated Sales Engagement Workflows
    System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
    Revenue Risk Detection
    AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
    Pipeline Health Visibility
    Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
    Pre-Built Sales Playbooks
    Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
    Predictive Buying Stage Analysis
    Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
    Intent Data Intelligence
    World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
    AI-Powered Workflow Automation
    Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
    Dynamic Audience Segmentation
    Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
    Conversational AI Engagement
    Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    6478 ratings
    5 star
    4 star
    3 star
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    1 star
    88%
    11%
    1%
    0%
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    4 AWS reviews
    |
    6474 external reviews
    External reviews are from G2  and PeerSpot .
    Phillip S.

    Essential AI Summaries That Make Meeting Prep Fast and Easy

    Reviewed on Mar 10, 2026
    Review provided by G2
    What do you like best about the product?
    The AI summaries are essential - I am able to prep for all meetings in just a couple of minutes with the thorough summary of account history, call history, etc.
    What do you dislike about the product?
    The navigation can be a little funky - If you search for a contact on the homepage, you can't then get to the account page without several additional clicks.
    What problems is the product solving and how is that benefiting you?
    I save so much time by having all customer interaction in one place, quickly summarized and available any time.
    Lauren F.

    Effortless Sales Enhancement with Great AI

    Reviewed on Mar 10, 2026
    Review provided by G2
    What do you like best about the product?
    I like Gong's simplicity; it feels like a really efficient use of AI. The suggestions it gives for using AI are very intuitive, like searching for calls or writing follow-up emails. Whenever I have Gong write a follow-up email, it feels spot on as it captures the exact topics we discussed. I also really appreciate the reliability of Gong. Additionally, the initial setup was very easy, and it saves me a ton of time in my sales job. It makes searching for old calls easy with keywords and filtering, helping me refresh my memory.
    What do you dislike about the product?
    I've had some difficulties with having calls recorded if Gong wasn't able to get added to the calendar invite. It can be a bit of a challenge when customers use Microsoft Teams or their own conference information, although I think this has been improved over the last year or so.
    What problems is the product solving and how is that benefiting you?
    Gong saves me time by making call details easy to find with keywords, refreshes my memory, enhances listening without manual notes, and provides simple search and filter functions for past calls, solving many needs in my sales role.
    Josie Kate R.

    Intuitive Interface, Enhances Communication

    Reviewed on Mar 10, 2026
    Review provided by G2
    What do you like best about the product?
    I use Gong for meetings with clients and vendors, and I appreciate the ease of communication and streamlining efforts it provides. I like the user interface and how easy it is to use; it's not as confusing or jumbled up as Zoom. I also like the recording properties because they allow us to go back and reference materials. The initial setup of Gong was super easy.
    What do you dislike about the product?
    I find that sometimes the automated components like emojis don't work well. They're not user-friendly and often don't send at all after being prompted.
    What problems is the product solving and how is that benefiting you?
    Gong helps with the ease of communication and streamlining efforts. The user interface is easy to use and not confusing like Zoom. The recording properties allow us to go back and reference materials.
    Adrienne H.

    Effortless Prospecting, Easy Call Review

    Reviewed on Mar 09, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Gong keeps all of my different leads organized and how it pauses the flow for people who have responded to my emails. It's all right at my fingertips and easy to use, which makes watching calls simple. I also love how the calls are recorded, so I can go back any time to listen to my own calls or learn from others. The to-do part of Gong is helpful, with tasks, flows, follow-ups, and flow errors clearly displayed. It separates prospects by flow type, making it clear which prospect is under which lead. The initial setup was super easy, and I love that I had the option to set up a new phone number with Gong.
    What do you dislike about the product?
    The to-do section used to be a little more clear and color-coded, but Gong installed a new update that makes that section a bit less intuitive. I am getting used to it now.
    What problems is the product solving and how is that benefiting you?
    I use Gong to organize leads, track tasks and flows, and record calls, making prospecting and follow-ups more efficient. It keeps everything at my fingertips, easy to use, and helps me learn from recorded calls.
    Computer Software

    Speaker Timeline in Recordings Makes Finding Key Moments Easy

    Reviewed on Feb 27, 2026
    Review provided by G2
    What do you like best about the product?
    I like the feature in the recording where you can see a timeline of each speaker - this helps quickly get to the part you are interested in.
    What do you dislike about the product?
    I miss an AI summary, but it could be a limitation of my account.
    What problems is the product solving and how is that benefiting you?
    I use it to document customer calls, get insights into my participation during those calls, and easily share recordings with stakeholders for further discussion and awareness.
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