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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io
    4.7

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

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    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Ease of use
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    Overview

     Info
    AI generated from product descriptions
    Proprietary AI Technology
    Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
    Conversation Intelligence and Interaction Capture
    Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
    AI-Driven Sales Automation and Engagement
    Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
    Revenue Forecasting and Pipeline Analytics
    Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
    Multi-Channel Integration and Ecosystem Connectivity
    Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
    AI-Driven Sales Intelligence
    Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
    Automated Sales Engagement Workflows
    System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
    Revenue Risk Detection
    AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
    Pipeline Health Visibility
    Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
    Pre-Built Sales Playbooks
    Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
    Predictive Buying Stage Analysis
    Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
    Intent Data Intelligence
    World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
    AI-Powered Workflow Automation
    Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
    Dynamic Audience Segmentation
    Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
    Conversational AI Engagement
    Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    6575 ratings
    5 star
    4 star
    3 star
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    1 star
    88%
    11%
    1%
    0%
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    4 AWS reviews
    |
    6571 external reviews
    External reviews are from G2  and PeerSpot .
    Harrison B.

    Game-Changer for Sales Team Efficiency

    Reviewed on Apr 24, 2026
    Review provided by G2
    What do you like best about the product?
    I love how Gong has game-changing flows that make the process so much better compared to other dialers I've used. The auto email feature is awesome because it saves a lot of time personalizing emails to our prospects. Also, using Gong with our CRM, Salesforce, is great since it pulls the data one-to-one and has it all there for us. On top of that, the initial setup was very easy, just took me one to two minutes to get my personal work number through Gong and get ready to go.
    What do you dislike about the product?
    I wish that we were able to edit flows with active contacts and leads.
    What problems is the product solving and how is that benefiting you?
    Gong consolidates fragmented CRM data, enhancing my outreach by preventing app-switching and improving productivity. It's game-changing with its flows and auto-email, saving time on personalization. Integrating one-to-one with Salesforce ensures all data's in one place.
    Dustin A.

    Gong Keeps Me Present in Meetings with Smart AI Recaps and Insights

    Reviewed on Apr 23, 2026
    Review provided by G2
    What do you like best about the product?
    I’m a note-taker, and sometimes it’s hard to keep up with notes during a meeting. That’s where Gong comes in. Gong joins my meetings or calls and takes notes for me, so I can stay fully present and focused during the conversation. Note-taking is just the tip of the iceberg. Gong provides an AI recap of the call, provides insights on next steps, and gives pointers on how I can communicate more effectively. The UI/UX of the platform is straightforward. Gong also integrates directly with Google Calendar/Google Meet, so you don't have to worry about configuring your meeting every time you create a new one. Gong's performance is stable and consistent.
    What do you dislike about the product?
    If I had to pick something, it would be the learning curve during onboarding. Gong provides a ton of documentation for support, but it can be a little overwhelming on your first go. The pricing is fair, but it could get a little expensive if you are adding a bunch of seats.
    What problems is the product solving and how is that benefiting you?
    We are using Gong to help us stay present and engaged during our meetings. Gong is also helping our teams work better together, because they can easily reference a Gong recap from a coworker's meeting.
    Aayushi T.

    Improves Clarity and Control Over Client Conversations

    Reviewed on Apr 23, 2026
    Review provided by G2
    What do you like best about the product?
    In Gong, call recordings help in going back to client discussions whenever required. It becomes easy to recall what was discussed without depending on notes. Key points from conversations are already captured, so follow-ups feel more organised and nothing important gets missed
    What do you dislike about the product?
    Finding specific details from past calls takes some effort because of the amount of data available. At times, it feels a bit heavy to navigate when looking for a particular point. Searching through older conversations also takes longer than expected, especially when trying to quickly refer something during work.
    What problems is the product solving and how is that benefiting you?
    I rely on recorded conversations instead of manual notes during client calls. Whenever any detail needs to be checked, I go back to the exact discussion instead of depending on memory. This makes follow-ups more accurate and helps in tracking multiple conversations without missing important points.
    Sumit P.

    Gong: Reliable Call Analysis with Minor Speed Hiccups

    Reviewed on Apr 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Gong gives me all the call report data, which helps me identify and analyze problems effectively. The AI in Gong is great for analysis, as it tells me how a call went and highlights sections where things might not have gone well. I also appreciate the recording feature because the sound quality is very good. Additionally, I find the Gong website and software to be really fast and reliable, making it easy to use.
    What do you dislike about the product?
    The only thing that I think is, that, you know, what Gong has to work is the buffer speed, like, the loading speed of the software. Sometimes it's bit, you know, slow.
    What problems is the product solving and how is that benefiting you?
    I use Gong to analyze my team's call performance and get insights on any confidence issues. It highlights problem areas in calls and identifies when clients were rude. The AI provides summaries and helps resolve feedback issues efficiently.
    Alican T.

    Real Deal Visibility and Actionable Call Insights with Gong

    Reviewed on Apr 22, 2026
    Review provided by G2
    What do you like best about the product?
    Gong has supported me in getting real visibility into what is actually happening across my deals. It has the power to review all my calls, spot all the patterns within winning and losing deals and it gives me insights on my messaging, objections and most importantly next steps.
    What do you dislike about the product?
    Honestly - nothing. If there was anything I'd flag it would be the cost to have it in our company
    What problems is the product solving and how is that benefiting you?
    Gong helps solve the lack of consistency and visibility in all of my conversations. Before having Gong I would typically have to try and remember the conversation that is taking place on being overly distracted by taking notes during the call.
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