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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io
    4.7

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

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    Delivery method

    Deployed on AWS
    New

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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Proprietary AI Technology
    Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
    Conversation Intelligence and Interaction Capture
    Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
    AI-Driven Sales Automation and Engagement
    Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
    Revenue Forecasting and Pipeline Analytics
    Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
    Multi-Channel Integration and Ecosystem Connectivity
    Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
    AI-Driven Sales Intelligence
    Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
    Automated Sales Engagement Workflows
    System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
    Revenue Risk Detection
    AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
    Pipeline Health Visibility
    Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
    Pre-Built Sales Playbooks
    Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
    Predictive Buying Stage Analysis
    Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
    Intent Data Intelligence
    World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
    AI-Powered Workflow Automation
    Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
    Dynamic Audience Segmentation
    Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
    Conversational AI Engagement
    Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    6674 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    87%
    10%
    1%
    1%
    1%
    4 AWS reviews
    |
    6670 external reviews
    External reviews are from G2  and PeerSpot .
    Marley M.

    Transcript Q&A Makes Recording Insights Effortless

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    I like the transcript feature and being able to ask specific questions about the recording
    What do you dislike about the product?
    I think occasionally it mis-maps prospects/ accounts
    What problems is the product solving and how is that benefiting you?
    I think it helps me really understand the context/ conversations that took place around a demo/call for my outreach
    Anonymous

    Facilitate Preparation and Continuous Improvement

    Reviewed on Jun 13, 2026
    Review provided by G2
    What do you like best about the product?
    I use Gong to prepare calls with clients based on the context of past calls and interactions. I find it very useful for gathering client context and continuous improvement, as it allows me to analyze which aspects I can improve in the future. What I like most about Gong is the ease of use. I especially value the ability to connect past calls and emails, which allows me to gain the full context. Additionally, the initial setup was very easy.
    What do you dislike about the product?
    There could be a section of recommendations to do things better next call.
    What problems is the product solving and how is that benefiting you?
    I use Gong to prepare calls with clients, gathering the context of past interactions. It helps me continuously improve by analyzing what to enhance in future occasions. I value its ability to connect calls and emails, obtaining all the necessary context.
    Anonymous

    Efficient Meeting Management with Minor Language Limitations

    Reviewed on Jun 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Gong is easy to use and very fast. The transcription feature is kind of accurate, which means I don't have to take notes myself and can focus more on the meeting. It helps me pay better attention to both customers and colleagues. Setting it up was also very easy.
    What do you dislike about the product?
    I don't like that Gong doesn't support languages like German and French. It also struggles to recognize different speakers if they're not in the calendar invite. This often happens when my calendar invite gets forwarded internally within large organizations, and those meetings don't get recorded in Gong. For data protection reasons, it seems speakers' assignments are either technically not possible or they are redacted.
    What problems is the product solving and how is that benefiting you?
    Gong helps me quickly identify effective sales campaigns. It's easy and fast, with fairly accurate transcription, so I don't have to take notes and can focus on meetings, paying more attention to both customers and colleagues.
    Computer Software

    Powerful GTM Insights That Scale Across the Company

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    The ability to leverage the GTM insights across the entire company
    What do you dislike about the product?
    The customer support experience is pretty bad and outdated with having to submit tickets instead of having real-time chat and phone options
    What problems is the product solving and how is that benefiting you?
    Forecast accuracy and conversation intelligence
    Dayana A.

    Gong: Streamlines Outreach with Dynamic Ease

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    I really like Gong because of its dynamic and user-friendly interface. It's incredibly helpful after calls, especially when I need to quickly send an email. One of my favorite geatures is the call summary and brief that Gong generates after each conversation., which makes my outreach more efficient and organized.
    What do you dislike about the product?
    I don't like how the audio quality isn't great when using my Bluetooth headset. People say it sounds like I'm underwater, which doesn't seem natural. It's difficult to deal with this issue unless I'm using a headset directly connected to my laptop.
    What problems is the product solving and how is that benefiting you?
    I find Gong helpful for finding correct contacts, dealing with gatekeepers, and ensuring contact qualification. It's great for outreach and call recording.
    View all reviews