Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
No
Customer reviews
4.5
1 ratings
1 AWS reviews
|
6318 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Steven S.
Lots of Hype with Little To Show For It
Reviewed on Sep 12, 2025
Review provided by G2
What do you like best about the product?
This is a great question. I'm not sure what I like about Gong the most.
What do you dislike about the product?
Onboarding is done by an outsourced vendor who does not take the initiative to make sure you are successful. Tickets takes weeks to get resolved. CS was supposed to schedule an onboarding call but hasn't done it yet and the AE has never followed up. Gong BARELY has any AI features. We export all of our calls to Clay and have them run AI against the calls. I wish I tried a new vendor such as attention.tech.
What problems is the product solving and how is that benefiting you?
Gong solves the problem of needing accurate transcripts.
Computer Software
Incredible tool to stay organized and have an overview of my accounts in a few seconds
Reviewed on Sep 10, 2025
Review provided by G2
What do you like best about the product?
Great call recording feature that gives you a summary of what was discussed on the call, autogenerating follow up emails.
You can select an account and ask Gong questions about it. This helps me prepare before client calls, but also have a quick overview of problems that our team needs to solve for that client.
You can select an account and ask Gong questions about it. This helps me prepare before client calls, but also have a quick overview of problems that our team needs to solve for that client.
What do you dislike about the product?
Sometimes a few details aren't accurate on the call summary.
What problems is the product solving and how is that benefiting you?
Not having to rewatch a call to know what was discussed.
The ability to know what's going on with an account without having to re-read all emails and call recaps.
The ability to know what's going on with an account without having to re-read all emails and call recaps.
Real Estate
Insightful and Game-Changing Sales Tool for SDRs
Reviewed on Sep 05, 2025
Review provided by G2
What do you like best about the product?
Using Gong has completely transformed the way I approach sales calls and follow-ups. The platform is incredibly easy to use, with a clean and intuitive interface that makes navigating through calls and insights seamless. Integration with our CRM and other tools was effortless, allowing me to quickly sync data and stay organized without any hassle.
What sets Gong apart is the sheer number of features it offers, from call recording and transcription to AI-driven insights and performance analytics, which empower me to continually improve my outreach strategy. The actionable feedback and team collaboration features have boosted my confidence and effectiveness as an SDR. Overall, Gong is a game-changing tool that has elevated my sales performance and helped me close more deals.
What sets Gong apart is the sheer number of features it offers, from call recording and transcription to AI-driven insights and performance analytics, which empower me to continually improve my outreach strategy. The actionable feedback and team collaboration features have boosted my confidence and effectiveness as an SDR. Overall, Gong is a game-changing tool that has elevated my sales performance and helped me close more deals.
What do you dislike about the product?
One area where I think it could improve is the speed of call transcriptions. Sometimes, I wish the transcriptions would process faster to help me review calls and follow up more quickly.
What problems is the product solving and how is that benefiting you?
Gong solves several key problems that we face in sales every day. First, it eliminates the guesswork by automatically recording and transcribing calls, so I never miss important details or action items. This helps me stay organized and ensures follow-ups are timely and accurate.
Gong makes it easy to collaborate with my team by sharing calls and best practices, which helps us all get better faster. Overall, Gong has boosted my productivity, sharpened my skills, and helped me hit my targets more consistently.
Gong makes it easy to collaborate with my team by sharing calls and best practices, which helps us all get better faster. Overall, Gong has boosted my productivity, sharpened my skills, and helped me hit my targets more consistently.
Sicily J.
Great Platform w/ AI Intelligence
Reviewed on Sep 05, 2025
Review provided by G2
What do you like best about the product?
I love how you can look up key words in a conversation, topics, and names and all the information comes up
What do you dislike about the product?
It could be slow at times, and when you search something it often autofills to the wrong destination
What problems is the product solving and how is that benefiting you?
Its AI capabilities and transcriptions are very accurate, saving time and energy
E-Learning
Help for my ADHD brain
Reviewed on Sep 05, 2025
Review provided by G2
What do you like best about the product?
I don't think I can work without Gong ever again! I manage a lot of accounts, and when I forget something or didn't take great notes, I can rely on Gong to save the day. It helps me make sure I followup on all my action items, and it's easy to share recorded calls with customers.
I also really like the AI search. Sometimes I need to find something that happened on a customer call from 2 years ago. Or an email! I can better understand a customer's goals or learn why a contract was worded the way it was.
It's like a second brain that can transport to the past and help me keep everything together.
I also really like the AI search. Sometimes I need to find something that happened on a customer call from 2 years ago. Or an email! I can better understand a customer's goals or learn why a contract was worded the way it was.
It's like a second brain that can transport to the past and help me keep everything together.
What do you dislike about the product?
Nothing. Works perfectly! No changes I'd make.
What problems is the product solving and how is that benefiting you?
I'm able to remember what happened on previous calls or in emails.