Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
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All fees are non-cancellable and non-refundable except as required by law.
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Software as a Service (SaaS)
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Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions and deal-winning insights
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect connection, task prioritization, and deal acceleration through an all-in-one sales engagement platform
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with comprehensive customer interaction data to identify high-impact deals, enhance revenue predictability, and streamline sales execution
Enterprise Security and Integration
Offers enterprise-grade security and data protection meeting stringent privacy regulations, with 200+ partner integrations providing unified data across the sales technology ecosystem
AI-Driven Sales Intelligence
Proprietary AI technologies analyze B2B buyer-seller interaction data to provide insights that guide representatives and managers through sales interactions and process steps.
Sales Workflow Automation
System of execution that automates sales representative workflows including note-taking and sales tasks before, during, and after meetings to optimize pipeline generation.
Revenue Intelligence and Deal Management
AI-powered solution that identifies deal risks early in sales cycles, provides intelligent deal signals to catch pipeline issues, and enables alignment between buyers, sellers, and stakeholders.
Pipeline Health Monitoring
Consolidated view of pipeline health, buyer engagement signals, and deal status with team and representative level projections and productivity scorecards for revenue strategy adjustment.
Playbook and Workflow Templates
Real-world-tested playbooks and workflows that standardize sales processes and enable representatives to execute sales activities consistently.
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
No
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Customer reviews
Shubham K.
Gong Turns Customer Calls into Actionable Insights with Responsive Support
Reviewed on Nov 10, 2026
Review provided by G2
What do you like best about the product?
The breadth of Gong and the ability to turn real customer conversations into something the team can use. We have recordings flowing in from Outreach Kaia, and we have used Gong to build trackers, look at closed-won calls, and start creating reusable examples for the sales team.
Gong has a great support function, and they are flexible enough to support sales, enablement, and RevOps. We have been working on scoring, custom smart trackers, playbooks, Engage, and forecasting. The team has been responsive when we need help, and there is clearly a lot more value we can drive as we improve adoption beyond simply recording or listening to calls.
Gong has a great support function, and they are flexible enough to support sales, enablement, and RevOps. We have been working on scoring, custom smart trackers, playbooks, Engage, and forecasting. The team has been responsive when we need help, and there is clearly a lot more value we can drive as we improve adoption beyond simply recording or listening to calls.
What do you dislike about the product?
Forecast analytics needs more flexibility. I would like to select custom date ranges and look back beyond the last two completed quarters. It would be especially helpful to see AE-level commit accuracy and stage conversion trends over multiple quarters, so we can better calibrate forecasts and improve revenue predictability.
What problems is the product solving and how is that benefiting you?
Gong is helping us make better use of customer conversations across sales, enablement, and RevOps. We can review closed-won calls, identify discovery approaches and key moments that worked, and build trackers and playbooks that AEs can use on open opportunities. It also gives us a foundation to improve coaching and forecast discipline, rather than relying only on recorded calls or CRM inputs. We are still expanding adoption, but Gong is helping us create a more repeatable sales motion.
Eric R.
Visibility into deals, calls, and next steps in one place
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
Visibility into all deals and customer interactions, all in one place. Being able to revisit call recordings, see email activity, and track deal progress is a game-changer. Features like the deal pipeline view and AI-generated to-dos really keep us on track and help us prioritize our next steps. It's also a great tool for ramping new reps quickly, having our best calls available in an organized repo lets them learn quicker.
The HubSpot integration has also been huge for us. It pulls in deal data and lets us view everything from one platform. And the ease of sharing call snippets or insights across the team, especially outside of sales, has been awesome.
The HubSpot integration has also been huge for us. It pulls in deal data and lets us view everything from one platform. And the ease of sharing call snippets or insights across the team, especially outside of sales, has been awesome.
What do you dislike about the product?
The only thing I’d say I dislike is that some of the features, like Engage, can be a bit tricky to get started with if you don’t have the right implementation support. It’s clear Engage has potential, but configuring things like email limits or ensuring deliverability requires really careful setup, especially when dealing with strict domain rules.
Also, I'd like to see more intuitive call eventualities, like "this call was skipped [BY THIS PERSON] instead of just "skipped".
Also, I'd like to see more intuitive call eventualities, like "this call was skipped [BY THIS PERSON] instead of just "skipped".
What problems is the product solving and how is that benefiting you?
Gong helps us solve visibility and alignment issues across our deal pipeline. It centralizes all communication: calls, emails, and deal activity. It has significantly improved our forecasting accuracy and keeps the whole team on the same page. I love how easily a salesperson can toss a snippet to an engineer and say "this is why I need this built".
Orr A.
Powerful for Admins and Workflow Management
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
I don’t use Gong myself, so I don’t have a favorite part. The asterisk makes me think this is a required question on a review form, maybe G2 or a Gong survey. Here’s a draft from a Gong admin’s point of view that you can edit to fit your experience:
What do you dislike about the product?
No import CSV to upload from sources that I need
What problems is the product solving and how is that benefiting you?
Problems Gong solves: Before Gong, a lot of what happened in deals lived in reps’ heads or in thin CRM notes. Leadership had limited visibility into what customers were actually saying, forecast calls relied on rep optimism, and coaching depended on managers sitting in on live calls.
Anonymous
Fast, AI-Powered Call Insights—With Room to Improve Scoring
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
I use Gong to get insights from calls and build enablement programs around the gaps I see. I can see how sellers perform during calls, including how they handle discovery and qualification, which helps me build programs that target those areas. I really like AI Ask Anything. I can filter the calls I want insights from, ask questions without limits, and get answers without reviewing the calls fully. The chats are saved so I can refer to them later. Gong is also very easy and user friendly to use.
What do you dislike about the product?
I think the AI Call Reviewer could be improved. Sometimes the score doesn’t match the AI’s reasoning, and I can only score a call, not an opportunity. It would be nice if it could score an opportunity instead.
What problems is the product solving and how is that benefiting you?
I use Gong to get insights from calls and see how sellers handle discovery and qualifying, so I can build enablement programs targeting those gaps. I can ask questions about filtered calls and get answers without reviewing the calls fully, then refer back to saved chats.
Research
Practical, AI-Powered Coaching Built on Real Customer Conversations
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
What I like best is that Gong lets us turn real customer conversations into coaching and practice. We use AI scorecards and deal briefs to ground conversations in what was actually said, not just a rep saying they have a champion. I also built a 15-minute highlight reel of strong objection handling from a training cohort, which gave leaders concrete best-in-class talk tracks.
Gong Enable has been helpful for getting reps to practice new messaging in a low-risk setting. Building a solid first draft takes me roughly 1 to 2 hours, and a polished version is usually 4 to 5 hours including pressure testing. That is a short lift for something we can roll out to 20-plus people. I also really value the product team's responsiveness. They’ve taken detailed feedback, turned on useful features like scoring specific participants, and kept me in the loop on what’s coming next.
Gong Enable has been helpful for getting reps to practice new messaging in a low-risk setting. Building a solid first draft takes me roughly 1 to 2 hours, and a polished version is usually 4 to 5 hours including pressure testing. That is a short lift for something we can roll out to 20-plus people. I also really value the product team's responsiveness. They’ve taken detailed feedback, turned on useful features like scoring specific participants, and kept me in the loop on what’s coming next.
What do you dislike about the product?
For Gong Enable, I’d like role plays to support screen sharing with playback. Our solution consultants and client success teams often demo or present slides, so having the AI react to what’s on screen and letting managers review it afterward would make the practice much more complete.
What problems is the product solving and how is that benefiting you?
Gong helps us make coaching more objective and actionable. We can use deal briefs and AI scorecards to see what was actually said in customer conversations, identify gaps in areas like champion building, and coach from specific snippets instead of gut feel. Gong Enable also gives reps a low-risk place to practice new product messaging and objection handling before using it live. It makes it easier to build confidence, set a clear picture of what good looks like, and give leaders concrete talk tracks to reinforce.