Sold by: Outreach
Overview
With the most B2B buyer-seller interaction data in the world and significant investments in proprietary AI technologies to translate sales data into intelligence, Outreach helps revenue organizations automate sales engagement and act on revenue intelligence to improve their efficiency, predictability, and growth.
Automate and accelerate pipeline generation with a system of execution
- Leverage the system of execution that simplifies and automates sales rep workflows to optimize pipeline generation and seller success
- Drill into AI-driven insights that guide reps and managers through every interaction and step of the sales process
- Utilize real-world-tested playbooks and workflows to empower every rep to sell like your best rep
Manage deals more effectively with a revenue intelligence solution
- Leverage AI to spot and avoid surprise risks early in deal cycles
- Boost rep productivity by automating tedious note taking and sales tasks before, during, and after meetings
- Improve deal execution by bringing alignment between buyers, sellers, and stakeholders on all sides
Adjust revenue strategy with precision with a connected view of accounts, insights and decisioning across the GTM lifecycle
- Gain a consolidated view of pipeline health and buyer engagement signals across every deal
- Use intelligent deal signals to catch pipeline issues early and take action all within the same platform
- Set pipeline coverage targets with confidence with team and rep level projections and rep productivity scorecards
Outreach customers grow 11% faster than their peers, get the highest ROI at 387%, and get the fastest payback at three months.
Highlights
- Outreach was named a Leader in The Forrester Wave™: Revenue Operations and Intelligence, Q1 2022 report, as well as a Leader in The Forrester Wave™: Sales Engagement, Q3 2020 report.
- Outreach is the only sales execution platform to make the Forbes Cloud 100 and was named the #1 Sales Product on G2.
- For custom pricing, EULA, or a private contract, please contact cloudmarketplace@outreach.io, for a private offer.
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Orchestrate (50 seats) | Close the sales execution gap across the sales cycle with Outreach | $108,000.00 |
Dimension | Cost/unit |
|---|---|
Additional usages | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Self-Serve Resources including Knowledge Base, Blog, Articles, Resource Library, and Platform Status. Outreach University Online Courses and Webinars. Online Portal for Case Submission. Additional support available via private offers.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Financial Services, eCommerce
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Data Integration, Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Data Intelligence
Comprehensive platform combining company, contact, and signal data with AI-powered insights
Integration Capabilities
Seamless connection with existing tech stacks and CRM systems using first and third-party data sources
Intent Signal Detection
Advanced identification of high-value accounts through real-time intent signals like funding events and competitive research
Automation Framework
Automated segmentation, deduplication, and account planning with AI-ready intelligent automation capabilities
Data Privacy Compliance
Industry-leading data security with GDPR and CCPA compliance and multiple privacy certifications
Standard contract
No
No
No
Customer reviews
0 ratings
0 AWS reviews
|
3442 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Corey J.
What I like most about Outreach
Reviewed on Sep 11, 2025
Review provided by G2
What do you like best about the product?
I automatically sets up my calendar for leads that I need to follow up with without me having to create one on my own which is time consuming.
What do you dislike about the product?
Some of the pre-sent emails that are sent out the customers aren't customizable, as I would like the ability for oute
What problems is the product solving and how is that benefiting you?
Giving back some of my time that I can use for administrative work.
Robert P.
Outreach cut me off without notice, unresponsive ever since, and left me scrambling to rebuild
Reviewed on Sep 04, 2025
Review provided by G2
What do you like best about the product?
The software itself is fine — it does what most other sales engagement platforms do: manage sequences, track activity, and support outreach campaigns. But frankly, that doesn’t matter if the company behind the tool treats customers the way Outreach has treated me.
What do you dislike about the product?
Outreach terminated my account without any notice, warning, or communication whatsoever — despite the fact that my account was on automatic renewal and had been active for several years. One day I simply could not log in, and when I reached out, I was told the only way to get access back was to buy five licenses I don’t need, at a much higher cost.
This is a forced upsell by cutting off existing customers — and it completely contradicts their own Terms of Service, which require:
- 60 days’ notice before changing fees,
- 30 days’ written notice to terminate auto-renew, and
- Notice before suspending an account for billing issues.
Outreach provided none of those notices.
Worse, after that first and ONLY curt response from their sales rep, the company has been virtually unresponsive. I escalated my concerns to multiple sales leaders, VP-level contacts, and customer success — and received no reply for days. Outreach is happy to send a dismissive upsell email, but not to address the fact they cut off a long-time customer without explanation.
Because of this, I have lost access to my own data stored in the platform. That means years of history, records, and workflows are now inaccessible to me. I now have no choice but to rebuild everything — sequences, integrations, automations — from scratch in a new software. That process is not just expensive, it’s highly disruptive to my business operations.
This is not just a bad customer experience — it’s unprofessional, predatory behavior. Outreach clearly does not value small or mid-sized clients. If they decide your account is no longer worth their time, they will simply cut you off without warning, ignore your complaints, and leave you scrambling.
This is a forced upsell by cutting off existing customers — and it completely contradicts their own Terms of Service, which require:
- 60 days’ notice before changing fees,
- 30 days’ written notice to terminate auto-renew, and
- Notice before suspending an account for billing issues.
Outreach provided none of those notices.
Worse, after that first and ONLY curt response from their sales rep, the company has been virtually unresponsive. I escalated my concerns to multiple sales leaders, VP-level contacts, and customer success — and received no reply for days. Outreach is happy to send a dismissive upsell email, but not to address the fact they cut off a long-time customer without explanation.
Because of this, I have lost access to my own data stored in the platform. That means years of history, records, and workflows are now inaccessible to me. I now have no choice but to rebuild everything — sequences, integrations, automations — from scratch in a new software. That process is not just expensive, it’s highly disruptive to my business operations.
This is not just a bad customer experience — it’s unprofessional, predatory behavior. Outreach clearly does not value small or mid-sized clients. If they decide your account is no longer worth their time, they will simply cut you off without warning, ignore your complaints, and leave you scrambling.
What problems is the product solving and how is that benefiting you?
Outreach isn’t solving problems for me anymore — it created them. After years as a paying client, my account was cut off without notice and I lost access to all my data. Instead of solving sales engagement challenges, Outreach has left me with a bigger problem: I now have to rebuild all of my integrations, automations, and sequences in an entirely new platform just to get back to where I was.
Any initial benefit I got from automating outreach has been completely erased by how they handled my account. Outreach isn’t helping me close deals or scale sales — it’s forcing me to waste time and money migrating to a competitor because they abruptly locked me out and refused to respond.
Any initial benefit I got from automating outreach has been completely erased by how they handled my account. Outreach isn’t helping me close deals or scale sales — it’s forcing me to waste time and money migrating to a competitor because they abruptly locked me out and refused to respond.
Lewis B.
Great tool for disciplined cadences for outbound
Reviewed on Aug 14, 2025
Review provided by G2
What do you like best about the product?
Really simple and intuitive to make sequences for cold and warm outbound, allows you to track progress a lot easier. Use it everyday for cold outbound and we've got a great CSM for supporting / enabling us.
What do you dislike about the product?
Sometimes a little clunky or slow on the mobile app, lacks functionality of the web app.
What problems is the product solving and how is that benefiting you?
Allows me to be more disciplined and structured with my cold outreach to prospects, with real-time tracking of effective results via A/B testing etc.
Computer Software
Outreach Worked Well for My Sales Role
Reviewed on Aug 08, 2025
Review provided by G2
What do you like best about the product?
It helped me stay organized with sequences, follow-ups, and task prioritization, so I never miss a lead or forget to follow up.
It’s user-friendly, and everything is in one place.
It’s user-friendly, and everything is in one place.
What do you dislike about the product?
The reporting tools could be more customizable.
Collaboration on templates across teams could also be more streamlined.
Collaboration on templates across teams could also be more streamlined.
What problems is the product solving and how is that benefiting you?
I can automate email sequences, schedule tasks, and track engagement — all in one place. This saves time, reduces manual work, and helps me focus more on high-value conversations.
Heather R.
Great but could be better
Reviewed on Aug 05, 2025
Review provided by G2
What do you like best about the product?
Great tool for organizing and reaching out to prospects. Love the metrics you can get over time, as well as the elements of AI that have recently been incorporated. Easy and quick integration with Salesforce!
What do you dislike about the product?
The UI could be much better. Such a small window to write emails in that sometimes gets pop up blocked. I also wish the home dashboard was more customizable.
What problems is the product solving and how is that benefiting you?
Giving me a unified space to host all of my outbound prospecting activities and productivity.