Sold by: Outreach
Deployed on AWS
Create and close more pipeline
4.3
Overview
With the most B2B buyer-seller interaction data in the world and significant investments in proprietary AI technologies to translate sales data into intelligence, Outreach helps revenue organizations automate sales engagement and act on revenue intelligence to improve their efficiency, predictability, and growth.
Automate and accelerate pipeline generation with a system of execution
- Leverage the system of execution that simplifies and automates sales rep workflows to optimize pipeline generation and seller success
- Drill into AI-driven insights that guide reps and managers through every interaction and step of the sales process
- Utilize real-world-tested playbooks and workflows to empower every rep to sell like your best rep
Manage deals more effectively with a revenue intelligence solution
- Leverage AI to spot and avoid surprise risks early in deal cycles
- Boost rep productivity by automating tedious note taking and sales tasks before, during, and after meetings
- Improve deal execution by bringing alignment between buyers, sellers, and stakeholders on all sides
Adjust revenue strategy with precision with a connected view of accounts, insights and decisioning across the GTM lifecycle
- Gain a consolidated view of pipeline health and buyer engagement signals across every deal
- Use intelligent deal signals to catch pipeline issues early and take action all within the same platform
- Set pipeline coverage targets with confidence with team and rep level projections and rep productivity scorecards
Outreach customers grow 11% faster than their peers, get the highest ROI at 387%, and get the fastest payback at three months.
Highlights
- Outreach was named a Leader in The Forrester Wave™: Revenue Operations and Intelligence, Q1 2022 report, as well as a Leader in The Forrester Wave™: Sales Engagement, Q3 2020 report.
- Outreach is the only sales execution platform to make the Forbes Cloud 100 and was named the #1 Sales Product on G2.
- For custom pricing, EULA, or a private contract, please contact cloudmarketplace@outreach.io, for a private offer.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Orchestrate (50 seats) | Close the sales execution gap across the sales cycle with Outreach | $108,000.00 |
Dimension | Cost/unit |
|---|---|
Additional usages | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Self-Serve Resources including Knowledge Base, Blog, Articles, Resource Library, and Platform Status. Outreach University Online Courses and Webinars. Online Portal for Case Submission. Additional support available via private offers.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Financial Services, eCommerce
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Data Integration, Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
Comprehensive Data Integration
Combines company, contact, and signal data from multiple sources, integrating first and third-party data, signals, and AI insights into a unified platform that connects with existing tech stacks.
Intent Signal Detection
Identifies high-value accounts and buying signals including funding events, competitive research activity, and organizational changes to determine buyer readiness and optimal engagement timing.
Automated Data Management
Provides automated segmentation, deduplication, and account planning capabilities to streamline operations and reduce manual data maintenance tasks.
Real-time Account Intelligence
Delivers dynamic, real-time views of accounts including key contacts, compelling events, and organizational changes to inform engagement strategies.
Data Privacy and Compliance
Maintains industry-leading GDPR and CCPA compliance with multiple data security and privacy certifications.
Standard contract
No
No
No
Customer reviews
Owen J.
Reliable Out of the Box, but lacks innovation, and keeping leads clean
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
It’s a tool that’s been around forever and comes with all the features you need right out of the box. It does the job.
What do you dislike about the product?
The main issues for me are the lack of new innovation, the limited customization when it comes to automations or lead triggering, and the overly complex admin portal and settings.
What problems is the product solving and how is that benefiting you?
Cold calling and cold email.
Naveen Prasath C.
Seamless Customer Outreach with Powerful Integrations
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I really like that Outreach is very user-friendly. The easy integration with other tools like ZoomInfo, Lusha, and CRMs such as Salesforce is a big plus for me. The integrations allow us to directly pick and communicate with prospects without juggling different tools, which saves a lot of time and effort. I also appreciate the intelligence of Outreach in tracking emails and calls, and how the analytics improve our reporting processes. The initial setup was very easy, taking only about five minutes, and we've experienced no outages in the two years I've been using it. Overall, the tool has been running very well for us.
What do you dislike about the product?
Nothing as such
What problems is the product solving and how is that benefiting you?
I use Outreach to save time and effort by directly calling prospects and integrating smoothly with Salesforce. The analytics and visibility have improved our sales team's efficiency.
Human Resources
Outreach!!!
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
Precision Sequencing & Automation: Being able to build multi-channel Sequences (email, phone, and LinkedIn) helps ensure that no lead or client follow-up falls through the cracks. It addresses “manual follow-up fatigue” by automating the routine touchpoints, while still leaving room for deep personalization where it matters most.
Conversation Intelligence: The AI-driven Kaia meeting assistant feels like a major win for managers. It delivers real-time coaching cards during calls and then produces structured summaries with clear action items immediately afterward. As a result, the handoff from a “Sales” conversation to an “Implementation” project stays clean and well documented.
Conversation Intelligence: The AI-driven Kaia meeting assistant feels like a major win for managers. It delivers real-time coaching cards during calls and then produces structured summaries with clear action items immediately afterward. As a result, the handoff from a “Sales” conversation to an “Implementation” project stays clean and well documented.
What do you dislike about the product?
1. Steep Learning Curve & UI Complexity
The Issue: The interface is extremely dense. Because Outreach aims to be a “one-stop shop” for everything from sequencing to conversation intelligence (Kaia), new team members often find the dashboard overwhelming and hard to navigate at first.
The Impact: Onboarding a new hire can take weeks rather than days. Even simple tasks—like locating the right button to pause a single prospect in a sequence or tweaking advanced reporting filters - can feel like working through a “maze.”
2. Technical “Glitches” & Integration Friction
The Issue: Sync errors with CRMs (like Salesforce) or mailboxes are a recurring pain point. Users sometimes run into duplicated contacts or broken mappings, where something like a “LinkedIn Task” doesn’t properly update the lead status in the primary database.
The Impact: These small technical hurdles can disrupt a rep’s flow and momentum, forcing time-consuming data cleanup instead of focusing on actual outreach.
The Issue: The interface is extremely dense. Because Outreach aims to be a “one-stop shop” for everything from sequencing to conversation intelligence (Kaia), new team members often find the dashboard overwhelming and hard to navigate at first.
The Impact: Onboarding a new hire can take weeks rather than days. Even simple tasks—like locating the right button to pause a single prospect in a sequence or tweaking advanced reporting filters - can feel like working through a “maze.”
2. Technical “Glitches” & Integration Friction
The Issue: Sync errors with CRMs (like Salesforce) or mailboxes are a recurring pain point. Users sometimes run into duplicated contacts or broken mappings, where something like a “LinkedIn Task” doesn’t properly update the lead status in the primary database.
The Impact: These small technical hurdles can disrupt a rep’s flow and momentum, forcing time-consuming data cleanup instead of focusing on actual outreach.
What problems is the product solving and how is that benefiting you?
Performance: Solving the "Execution Gap"
The problem is inconsistent follow-up and "leaky" pipelines, where potential deals or project handoffs fall through the cracks because everything depends on manual tracking.
The benefit is that Outreach addresses this rigor gap by systemizing repetitive work. Its Sequences make sure multi-channel touchpoints - email, phone, and LinkedIn - happen automatically and on schedule. For my team, that translates into a 20–30% boost in productivity, because we’re not wasting time figuring out who to call next; the platform surfaces the "next best action" based on real-time engagement data.
The problem is inconsistent follow-up and "leaky" pipelines, where potential deals or project handoffs fall through the cracks because everything depends on manual tracking.
The benefit is that Outreach addresses this rigor gap by systemizing repetitive work. Its Sequences make sure multi-channel touchpoints - email, phone, and LinkedIn - happen automatically and on schedule. For my team, that translates into a 20–30% boost in productivity, because we’re not wasting time figuring out who to call next; the platform surfaces the "next best action" based on real-time engagement data.
Ana G.
Seamless Salesforce Integration, Fantastic Support
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
I like that Outreach updates fast from Salesforce, so there's no wasting time. There's ongoing support, and Outreach has been wonderful at fixing any issues I've had fast. I love that I get my own phone number, which lets people call me back, leave voicemails, or text me back, creating more trust in my sales process.
What do you dislike about the product?
I don't like that it doesn't identify duplicate leads. A lot of the times, if there's a duplicate in Salesforce, it gives me an error in Outreach saying that this lead already exists. Sometimes I have to find it and go through hoops to find it. So, yes, the issue is duplicates correction.
What problems is the product solving and how is that benefiting you?
I use Outreach to streamline my tasks. It integrates with Salesforce, saving me time as I can directly call contacts from there and manage everything in one place. This integration, along with preset task groups, boosts my workflow efficiency.
Computer Software
Outreach: Easy to Use, Powerful Automations and Bulk Updates
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
In Outreach I love the most that is easy to use, and all the possibilities (from my operational perspective) I like the automations, the easy list creation, bulk updates etc.
What do you dislike about the product?
It would be super helpful if there was an option to change sequencer on more Prospects that are in different sequences at once. That is the only thing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
It benefits us by increasing team productivity, improving forecasting accuracy, and giving leadership clearer insights to optimize performance and scale operations efficiently.