
Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Great tool for disciplined cadences for outbound
What do you like best about the product?
Really simple and intuitive to make sequences for cold and warm outbound, allows you to track progress a lot easier. Use it everyday for cold outbound and we've got a great CSM for supporting / enabling us.
What do you dislike about the product?
Sometimes a little clunky or slow on the mobile app, lacks functionality of the web app.
What problems is the product solving and how is that benefiting you?
Allows me to be more disciplined and structured with my cold outreach to prospects, with real-time tracking of effective results via A/B testing etc.
Outreach Worked Well for My Sales Role
What do you like best about the product?
It helped me stay organized with sequences, follow-ups, and task prioritization, so I never miss a lead or forget to follow up.
It’s user-friendly, and everything is in one place.
It’s user-friendly, and everything is in one place.
What do you dislike about the product?
The reporting tools could be more customizable.
Collaboration on templates across teams could also be more streamlined.
Collaboration on templates across teams could also be more streamlined.
What problems is the product solving and how is that benefiting you?
I can automate email sequences, schedule tasks, and track engagement — all in one place. This saves time, reduces manual work, and helps me focus more on high-value conversations.
Great but could be better
What do you like best about the product?
Great tool for organizing and reaching out to prospects. Love the metrics you can get over time, as well as the elements of AI that have recently been incorporated. Easy and quick integration with Salesforce!
What do you dislike about the product?
The UI could be much better. Such a small window to write emails in that sometimes gets pop up blocked. I also wish the home dashboard was more customizable.
What problems is the product solving and how is that benefiting you?
Giving me a unified space to host all of my outbound prospecting activities and productivity.
Better way to shoot drips
What do you like best about the product?
Customer support works perfectly
I link how easy it's to integrated to others tool such as Sales Force and Gmail.
I link how easy it's to integrated to others tool such as Sales Force and Gmail.
What do you dislike about the product?
I think it's hard to control and add prospects without a origin source like SFDC.
Finding and manage prospects is a little bit trick.
Finding and manage prospects is a little bit trick.
What problems is the product solving and how is that benefiting you?
making drips agile and do the analytics so I can on top of costumers/ prospects interactions with my emails.
BDR Team Lead
What do you like best about the product?
What I like best about Outreach is how easy it makes it to stay organized and consistent with follow-ups. It helps me save time and stay on top of my tasks, so I can focus more on actually connecting with prospects.
What do you dislike about the product?
Sometimes, Outreach can feel a bit clunky or slow, especially when switching between tasks or loading large lists. Also, making small edits to sequences or templates isn’t always as quick as I’d like.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay organized, follow up consistently, and manage a large number of prospects without things falling through the cracks. It saves me time and makes my outreach more effective, which helps me book more meetings and hit my goals
Great tool, good experience
What do you like best about the product?
easy to navigate, a lot of customization for sequences
What do you dislike about the product?
would like an area where I can view emails with highest open/click rates
What problems is the product solving and how is that benefiting you?
helping us streamline our outbound email process, providing data on how different sequences perform, etc. This makes the email outreach channel much more effective
Fast and Easy to use!
What do you like best about the product?
What I like best about Outreach is how easy and visible every stat is. You are able to view who viewed and clicked your emails on the right side and also group who has the most viewed/clicked in the middle section, making it easy to follow up and send custom emails for outreach.Creating and cloning sequences is also a breeze and easy to make custom. I love outreach I have used it for every company I have worked for and it's useful for prospecting.
What do you dislike about the product?
Being that I've used Outreach for 4 years I don't have much negative things to say.
If I had to say something it would be maybe adding a prospect added from linkedin to have it automatically add the time zone and city/state they are located in but is really not a big deal!
If I had to say something it would be maybe adding a prospect added from linkedin to have it automatically add the time zone and city/state they are located in but is really not a big deal!
What problems is the product solving and how is that benefiting you?
Seeing what type of messaging and email works for more opens and responses when doing prospecting,
Love Outreach
What do you like best about the product?
I love how it integrates with our CRM (Dynamics) and that now that everyone in the company is using it that you can see who has reached out to who and that way there is no over lap.
What do you dislike about the product?
I wish I had access to more than one phone number.
What problems is the product solving and how is that benefiting you?
Now that all Account Managers and SDRs are on the platform there is less over lap. I have been given permissions to create sequences and templates and that is helping keep a relevant messaging going. I like that it connects to our CRM. I love how it now connects seemlessly to Outlook and any emails I send from Outlook now show up in Outreach on the prospect page.
Good ease of use!
What do you like best about the product?
I like how it integrates with HubSpot, I also like how easy it is to generate sequences
What do you dislike about the product?
I'd like the ability to create lists and filter more accurately within outreach
What problems is the product solving and how is that benefiting you?
It allows us to safely send out email marketing without damaging our Domain
A Wonderful Tool T Reach out to your Potential Customers
What do you like best about the product?
It is a great sales tool to prospect and reach out to new customers especially when they are in a different time zone. You can also leave voice mails which the customer can check and revert at their own convenience. You can also create email templates, save multiple sequence emails and schedule the emails on the days and timelines you think would be ideal in terms of boosting chances of a response from the customer. The ease of integration is seamless, and it integrates easily with salesforce and other popular platforms. Their customer service and support is great. They are very knowledgeable in terms of the product and are updated with their improvements. I have used outreach in my previous company where I used to do prospecting in the US- East region.
What do you dislike about the product?
Their user interface is kind of complex, and it is very confusing and time consuming. You will need to scroll through multiple options before you arrive on what you are looking for. It is tough to use it without prior product training. The setup and implementation time takes couple of months which is very long as companies need faster execution time especially if the company is sales centric.
What problems is the product solving and how is that benefiting you?
It is easier to reach out to your customers through Outreach as you get the complete history of the customer, their contact information, and the history of your email reach outs and call log along with the dates. It is by far the best tool for business follow-ups leading to either targeting new logos or sales closures. It has helped me to acquire new logos, setup meetings with new and prospective clients, brief my prospects on the exact agenda so that the prospect can do his homework and join the call. It helps to automate a lot of follow-ups which I was doing manually before outreach.
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