Outreach Sales Execution Platform
OutreachExternal reviews
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Create a more Predictable Pipeline, and spend less time on Admin work
What do you like best about the product?
It's mainly about how it brings sequences, calling, emails, and LI Tasks and CRM sync in one particular workflow.
What do you dislike about the product?
It's a little complex to use, and feels overwhelming for smaller teams.
What problems is the product solving and how is that benefiting you?
It's helping me solve the problem of scattered and manual prospecting. It helps automate outreach, keep the follow ups consistent, and manage everything in one place, and improves the visibility into what's working and saves time and drives more pipeline.
Efficient Sales Engagement with Seamless Salesforce Integration
What do you like best about the product?
I really like the seamless integration that Outreach offers with Salesforce. This integration means our sales reps don't have to do anything to have information and outreach sent to prospects and customers automatically. The admin experience is much better in Outreach compared to the tool we previously used, Salesloft, which is one of the reasons we switched. The initial setup of Outreach was very easy too.
What do you dislike about the product?
The support, especially their chatbot.
What problems is the product solving and how is that benefiting you?
I use Outreach for automated outreach, which means our sales reps don’t have to do anything to send info to prospects and customers. Its seamless integration with Salesforce enhances this process efficiently.
Easy Workflow Automation and Seamless SFDC Email Logging
What do you like best about the product?
You can plan automations and workflows, which makes it easy to send one grouped email to multiple accounts in a single go. On top of that, all exchanges can be recorded in SFDC through a simple integration.
What do you dislike about the product?
Nothing at the moment- the platform is meeting our needs.
What problems is the product solving and how is that benefiting you?
Mass email recipients, yet still personalised. Not like Gmail mail merge. CSM's work are easy now.
Easy Sequence Creation with Powerful Analytics
What do you like best about the product?
Ease of creating sequences and the analytics around it.
What do you dislike about the product?
Nothing as such. Its been the best product I have used in this space
What problems is the product solving and how is that benefiting you?
Automating reachouts to leads and nurturing cold prospects
Easy to Use with Filters for Sales Outreach
What do you like best about the product?
Easy to use, with a wide range of profiles to create cold calls and emails from. There are also different filters available depending on the industry
What do you dislike about the product?
Comparatively expensive compared to other products like Apollo. It also has a slightly bigger learning curve than Apollo. Overall, it seems mainly suited for Sales.
What problems is the product solving and how is that benefiting you?
Sales and marketing outreach, including cold calling.
Clear Interface, LinkedIn Sequences, and Email Outreach That Cuts Manual Work
What do you like best about the product?
We can link our LinkedIn account and use it in the sequence.
The interface is clear and defined, and I never take the support team's help.
Boost performance by email with an outreach tool and reduce manual work.
Pricing is worth it.
The interface is clear and defined, and I never take the support team's help.
Boost performance by email with an outreach tool and reduce manual work.
Pricing is worth it.
What do you dislike about the product?
Sometimes it lacks. I have different steps in my sequence, and the first two steps were manual. So, when I completed my manual sequence, it is still showing the task.
What problems is the product solving and how is that benefiting you?
The manual email problem is solved by using outreach.
Automation Made Easy, Yet Salesforce Sync Needs Work
What do you like best about the product?
I use Outreach for trigger sequencing, which helps with integration for lead generation tools like Invoca and Influ2. I appreciate that sequences are automated, making automation easier. I also like the automated emailing feature for sales reps and its integration with our CRM platform, Salesforce.
What do you dislike about the product?
Sometimes it does not sync well with Salesforce. The calls don't get synced to Salesforce, which is the issue we're still working on even with Outreach support's help.
What problems is the product solving and how is that benefiting you?
I use Outreach for automated sequencing, integrating with tools like Salesforce, Invoca, and Influ2 to create leads. It automates emails and sequences, simplifying the process for sales reps and enhances CRM integration.
Easy to Use, User-Friendly, and Seamlessly Connects to CRM
What do you like best about the product?
Easy to use and super user friendly plus it seamlessly connects to CRM
What do you dislike about the product?
no auto dialer available plus the limit to use/ generate new numbers limits outreach to be more efficient.
What problems is the product solving and how is that benefiting you?
complete campaign management by multiple avenues for outreach like automated email and calling in a single sequence. Plus it records the call for easier tracking and reference
Streamlined Outreach with Seamless Integration
What do you like best about the product?
I use Outreach for sequences in customer outreach and it helps me save time and keeps me structured. I like the ability to create new sequences and connect it with Nooks, as it allows me to work seamlessly because both systems are connected. It was pretty easy to set up Outreach.
What do you dislike about the product?
I think the exporting from Salesforce could be a little better, in terms of updating company names when individuals move to a new company.
What problems is the product solving and how is that benefiting you?
I use Outreach for sequences in customer outreach, saving time and keeping me structured. It works seamlessly with Nooks, enhancing workflow.
Saves Time and Keeps Outreach Organized, but Has a Steep Learning Curve
What do you like best about the product?
I like that Outreach keeps everything organized in one place and saves time with automation. It makes follow-ups easier and helps me stay on top of communication and pipeline activity.
What do you dislike about the product?
A common dislike about Outreach is that it can feel a bit complex to learn at first, especially if you only need the basics. Some users also find the interface a little overwhelming because there are so many features and settings.
What problems is the product solving and how is that benefiting you?
Outreach solves the problem of managing prospecting, follow-ups, and communication across multiple channels in one place. It benefits me by saving time, keeping work organized, and making it easier to stay consistent and productive.
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