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Sequence automation needed in any sales stack
What do you like best about the product?
Sequence building, analytics, integration with salesforce
What do you dislike about the product?
InMail integration could be better. Full email sequence
What problems is the product solving and how is that benefiting you?
Tasm management, email tracking, email analytics
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Outreach is great for prospecting teams!
What do you like best about the product?
Outreach is very user friendly when it comes to keeping your tasks orgranized, which is super important for BDRs!
What do you dislike about the product?
Sometimes there are tech issues, but our rep Zach is always on it as soon as we email him.
What problems is the product solving and how is that benefiting you?
Our company has three instances and we have had some triggers that were not working properly in one instance that they worked with us consistently to get fixed. Also, we have had some problems with changes being captured and reflected, but that has since been resolved.
I use Outreach daily in my Pipeline Generation role. It is a vital tool for me.
What do you like best about the product?
Keeps my tasks organised
Decent integration with Salesforce
Reminders to fulfill tasks and campaigns
Decent integration with Salesforce
Reminders to fulfill tasks and campaigns
What do you dislike about the product?
Not perfect sync with Salesforce
Some tasks repeat, or activities that are not in a campaign don't count towards it and mess up the sequence sometimes
Some tasks repeat, or activities that are not in a campaign don't count towards it and mess up the sequence sometimes
What problems is the product solving and how is that benefiting you?
Emailing and calling many prospects
Tracking what interactions prospects have had with my activities
Tracking what interactions prospects have had with my activities
Outreach Review
What do you like best about the product?
Call, email, sequence, linkedin from one spot.
What do you dislike about the product?
Freezes up at times. Linkedin salesnav integration can be clunky. Does not record all phone calls. Email typing view needs to be better- tough to resize images
What problems is the product solving and how is that benefiting you?
Giving me one central place to call on, email, and engage prospects
Great prospecting tool for Sales Reps
What do you like best about the product?
Outreach helps you stay on track of your prospecting to ensure you are following up with contacts at the right time. It allows you to share messaging across the wider team with the ability to create templates or sequences for other team members to use and collaborate on. The tool itself is extremely easy to use and anyone can create new sequences and easily import new contacts and assign them to a sequence.
What do you dislike about the product?
Personally, I would like the email box to be bigger so I can see my entire message. I would also like the ability to send a mass email across several contacts and organizations easier rather than having to go into each separate account to select contacts.
What problems is the product solving and how is that benefiting you?
Outreach is helping me be organized and be consistent with my prospecting efforts across my territory. It does this by creating sequences for contacts and enabling you to customize that sequence for how often and how many times you would like to message a certain prospect. It is fairly easy to forget about certain prospects and never follow up with them if you don't have a spot to track that outreach. It also lets me see what messaging I've sent in the past and to who I've sent it to which helps me minimize duplicate messages to prospects.
Great to for Business development team for campaingns
What do you like best about the product?
Its a unified tool for running marketing sequences for lead generation and data management
What do you dislike about the product?
Could have added SMS feature in which would done all good, I am not sure if It is there in other plans, because its not present in the plan that I am using
What problems is the product solving and how is that benefiting you?
Its solving the problem of running proper targeted campaigns, and also reaching out through cold calling
Great tool for organising cadenced outreach to prospects
What do you like best about the product?
It reminds you when you should reach out to prospects and with which channel to reach out through (phone, email, LinkedIn, or SMS). Very easy to learn for beginners and quick to implement into your sales process for both small and large organisations. Will be a key piller for both BDR's and AE's to use on a daily basis.
What do you dislike about the product?
Could be more innovative and release features faster. Integration with necessary tools to use in combination with Outreach can sometimes be slow.
What problems is the product solving and how is that benefiting you?
Outreach is making it easy to keep track of when to reach out to different prospects and how to reach out to them (call, email, SMS, linkedin). This is benefitting me and my team by reminding us by increasing our conversion to new meetings with prospects and ultimately new deals won.
Works as it should
What do you like best about the product?
Always easy to use - setting up filters, calling, integrations are always smooth for my use case as an AE who also does his own prospecting.
What do you dislike about the product?
I sometimes find list building to be a little time consuming, particularly when bringing contacts over from Cognism,
What problems is the product solving and how is that benefiting you?
It's an easy platform to make lists and call them - not much to say beyond that!
Great for sales automation and tracking
What do you like best about the product?
I like that I can perform actions in bulk while still customizing the messaging with custom variables
What do you dislike about the product?
It is sometimes hard to navigate and do bulk actions like uploading prospects
What problems is the product solving and how is that benefiting you?
Outreach is helping me track engagement on my emails as well as do my job at scale with great templates
Using Outreach for bulk emails and calls, great product and seemless
What do you like best about the product?
Sequences: Sequences used for outbounding can be tailored perfectly and as per your choice
What do you dislike about the product?
Searching for prospects on LinkedIn through Outreach
What problems is the product solving and how is that benefiting you?
Email Tracking: Helps to understand the intent of the customer/prospect
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