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    Smartsheet

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    Sold by: Smartsheet 
    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
    4.4

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    10018 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    64%
    31%
    4%
    1%
    0%
    1 AWS reviews
    |
    10017 external reviews
    External reviews are from G2  and PeerSpot .
    Peter C.

    Smartsheet no longer a reliable platform

    Reviewed on Mar 03, 2026
    Review provided by G2
    What do you like best about the product?
    I created some advanced applications in Smartsheet a couple of years ago. It has great functionality (plus some glaring weaknesses) but at least it had good support back then.
    What do you dislike about the product?
    Having recently resubscribed I am unable to access my old sheets and reports etc and Support simply ignores my many requests for assistance. Plus, they recently changed the billing method so that every user pays which makes it very expensive. Plus, they require a minimum of 3 seats on the Business plan which means that I would have to pay $1000 per year when I am the only developer.
    In short, do not buy Smartsheet. It's now an unreliable platform and too expensive.
    What problems is the product solving and how is that benefiting you?
    Risk management, document management, continual improvement, wellbeing surveys, audit register
    Information Technology and Services

    Flexible, Robust Reporting That Streamlines Complex Workflows

    Reviewed on Mar 03, 2026
    Review provided by G2
    What do you like best about the product?
    Flexibility, robust reporting/dashboards, and ability to streamline complex workflows across teams without needing IT assistance.
    What do you dislike about the product?
    Steep learning curve for advanced features, high licensing costs, and limited, non-dynamic dashboard customization.
    What problems is the product solving and how is that benefiting you?
    Eliminates reliance on multiple, disconnected spreadsheets and emails by creating a single "source of truth" for project data.
    Sunil K.

    Smartsheet Boosts Visibility, Collaboration, and Automation for Faster Project Delivery

    Reviewed on Feb 27, 2026
    Review provided by G2
    What do you like best about the product?
    Smartsheet provides visibility, collaboration, and automation. It improves the quality of life for PMs and teams by making projects easier to manage, and it has a real impact on the business by saving time for PMs, team members, and stakeholders.

    Key impact: business leaders save 1.5 hours per week, and time to market is reduced by 15%, leading to greater incremental revenue. Let me know if you need any help setting up Smartsheet in your organization. We can create a business case to convince your management how Smartsheet can bring a plethora of benefits at a lower cost than other tools available in the market.
    What do you dislike about the product?
    Commonly mentioned drawbacks of Smartsheet include a steep learning curve when you get into its more advanced features, limited native customization for reporting and dashboards, and the absence of true relational database functionality.
    What problems is the product solving and how is that benefiting you?
    Smartsheet addresses the challenges of fragmented, spreadsheet-heavy, and manual project management by offering a centralized, no-code platform for planning, tracking, automating, and reporting on work.
    Information Technology and Services

    Smartsheet Makes Team Collaboration Easy and Excel-Like

    Reviewed on Feb 24, 2026
    Review provided by G2
    What do you like best about the product?
    Multiple team members can access the site easily with an account in addition to it's ease of use in general. If you are familiar with excel, it is very similar in nature, if not easier to navigate and use.
    What do you dislike about the product?
    I would say the biggest downside to smartsheet can be the load times. I work with a lot of sheets and there can sometimes be delays in the time it takes to load more heavily populated pages.
    What problems is the product solving and how is that benefiting you?
    Timeline management over multiple projects occurring during parallel and sometimes overlapping timelines.
    David M.

    Easy Checklists, Tasks, and Gantt Charts with SmartSheet

    Reviewed on Feb 24, 2026
    Review provided by G2
    What do you like best about the product?
    SmartSheet makes it easy to create checklists and send them off to people to share. It also allows you to set up tasks and easily create Gantt charts.
    What do you dislike about the product?
    I think the only downside is that you can do just about the same thing with Excel saved on OneDrive, but SmartSheet allows you to do more and put up some better guardrails.
    What problems is the product solving and how is that benefiting you?
    Sharing easy to use task lists with people, especially non technical people or those outside your org
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