Sold by: SmartsheetÂ
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
Sold by
Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreementÂ
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Legal Services
Centralized Information, But Accuracy Needs Improvement
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
A lot of information and all information is one place.
What do you dislike about the product?
Some information does not seem to be correct, e.g., automated day of task added to sheet is wrong.
What problems is the product solving and how is that benefiting you?
It has recently allowed email attachments, which is really beneficial and helpful.
Mark K.
Intuitive and User-Friendly Platform That Simplifies Planning
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
Easy to use, not full of colours and big boxes like other products, you can see your plan on one page. It's intuitive easy for people to understand after just 5 minutes of coaching. Collaborative working works well in the most part with live updates when two people are on the same sheet.
What do you dislike about the product?
I do not like the new licencing model, it has created another level of administration and fear of breaching member accounts. What was almost a USP over other products that everyone didn't need to be licenced and a clear direction of where Smartsheet is heading. The whole new licencing model is also not very straight forward.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
What problems is the product solving and how is that benefiting you?
I run PMO through it and all project delivery, workpackages etc.... it brings project teams together.
Charlotte C.
Effortless Project Management with Maximum Impact
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
I love using Smartsheet for project management because it keeps projects on track by effectively sharing task details, status updates, and highlighting any risks or dependencies. The ability to automatically notify people of tasks and updates is something I truly appreciate. I find it remarkably easy to use, and it also allows me to share project information seamlessly with clients, enhancing their understanding and collaboration. I particularly value the status and color coding feature, which helps in organizing tasks with timing dependencies already calculated, making project management straightforward. The initial setup was super easy, which made the transition to using Smartsheet wholly positive. I wholeheartedly recommend it to others and often find myself suggesting it to friends and colleagues due to how effective and user-friendly it is.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet to keep projects on track by sharing tasks, details, status, risks, and dependencies. It automatically notifies people of tasks and updates, making it easy to use and share with clients.
Construction
Exceptional Mobility and Clarity, Solves Problems Effortlessly
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
its mobility, clarity and ability to solve many problems
What do you dislike about the product?
If you get used to the bindings, then everything is very good
What problems is the product solving and how is that benefiting you?
use of the plan, schedule and monitoring of reporting documentation
Tara B.
Essential for Streamlined Construction Management
Reviewed on Nov 21, 2025
Review provided by G2
What do you like best about the product?
I love using Smartsheet for its automation features, which allow me to set intuitive rules that help report activities efficiently. This feature is particularly beneficial in my lean setup, as it pings the right stakeholders when certain conditions are met, ensuring smooth operations without an ornate software stack. The ability to track overall activity on a sheet, as well as activities per cell, is extremely valuable for maintaining oversight. Additionally, I really appreciate the ease with which I can prepare Gantt charts for waterfall project schedules. This functionality makes controlling dependencies much more straightforward, especially when compared to alternatives like Microsoft Project or Primavera. Smartsheet integrates seamlessly with tools such as Outlook, Windows, Bluebeam PDF, and Excel, which enhances its utility in my project management tasks. Finally, the availability of templates makes the initial setup moderately easy, allowing for a quick and convenient start.
What do you dislike about the product?
I don't love the recent modernization of the Smartsheet UX. It feels like it's lost functionality, and having to relearn where everything is has been a disturbance. Although the previous interface was dated, I had become comfortable with it over time.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to centralize my project portfolio, track task status, and maintain project schedules, allowing me to view both the overall picture and project specifics. Automation features notify stakeholders efficiently, enhancing project management in a streamlined manner.