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    Smartsheet

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    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    10018 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Travis B.

    Great Collaboration, But Excel-Like Formulas Are Frustrating

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    I really appreciate the collaborative features it offers. Tagging other users is simple, which makes it easy to notify them about issues, tasks, or activities they need to handle.
    What do you dislike about the product?
    The formulas and how it acts like excel.
    What problems is the product solving and how is that benefiting you?
    As I mentioned before, the collaboration features are extremely useful. We've been able to keep track of our project plan, RAID log, cutover items, and other essential work items that are critical to the success of our project.
    Retail

    Great for Team Organization and File Management, but Depends on Team Participation

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet is an excellent tool for organizing large groups and managing numerous image and video files in a single location. It helps our team stay organized and ensures that everyone involved remains accountable.
    What do you dislike about the product?
    The only aspect I find frustrating is when some team members fail to do their part in keeping the team informed and up to date.
    What problems is the product solving and how is that benefiting you?
    Managing multiple projects, maintaining organized information, and ensuring the team stays accountable are all aspects I appreciate.
    Rachel O.

    Great Document Sharing and Branding, but Needs More Grid Features and Better Pricing

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    Shareability of documents and tools -- both internally and externally. I use mostly grids and forms, and both work very well. I also appreciate being able to add our own branding, which looks simple but nice (not too over-the-top like many tools out there).
    What do you dislike about the product?
    I wish Grids had a few more options for formatting a la Microsoft Excel. I also wish that it was more affordable, so that my work wouldn't be moving other users off the platform (and making it less usable for me). It would be nice if training tools' locations were more obvious within the tool itself -- I'd probably be more likely to learn more about how to use its extensive features. I also wish attending its user conference was free -- it seems odd to pay to attend a vendor's event about how to use their tool (which would ultimately lead to them probably making more money off of us).
    What problems is the product solving and how is that benefiting you?
    We use a custom-built form to solicit required information from our external contributors. We also use Smartsheet to share information internally (e.g., lists of volunteers and their information). It benefits us because I like the searchability of Smartsheet -- if I've done something in Smartsheet, I know the search will help me turn it up. I CANNOT say the same about Microsoft tools / SharePoint, where files are often lost in the abyss.
    Kitty S.

    Great for Project Tracking and Team Collaboration, Still Learning the Ropes

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate that it can create a dashboard and help keep me on track with projects. The ability to collaborate with team members is also an important feature for me.
    What do you dislike about the product?
    I don't have much knowledge about it yet, but I'm interested in learning more so that I can become proficient.
    What problems is the product solving and how is that benefiting you?
    We are reviewing an RFP, and we need to adhere to a strict timeline. This helps keep track of all the tasks that need to be completed.
    Logistics and Supply Chain

    Great tool to everyday working

    Reviewed on Oct 14, 2025
    Review provided by G2
    What do you like best about the product?
    It’s easy to use with a familiar layout and has helped with my data entry and seeing task progress.
    What do you dislike about the product?
    Could be more cost effective and additional training could be utilised for more complex features
    What problems is the product solving and how is that benefiting you?
    Helped with data entry and manual repetitive tasks, has reduced daily workload
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