Jellyfish

What do you like best about the product?

Our team originally investigated Jellyfish for it's Software Capitalization capabilities, but found that it provides us with far more. We've been able to drastically reduce the amount of time our LT spends reviewing capitalization, and now have them using Jellyfish metrics (story point efficiency, velocity, cost and HC utilization) to better plan for future sprints and quarters. We're still working on getting our data to the point where we can wholly rely on Jellyfish for planning, but have seen material changes in where we spend our time and how we manage our teams and orgs.

What do you dislike about the product?

Jellyfish has lots of capability spread over many pages, and this means there's a bit of a learning curve for new leaders. Jellyfish is working on an AI assistant to help centralize collection of data, but it isn't ready quite yet. Once this is ready it will make our data easier to find and should allow us to ask questions that aren't on Jellyfish dashboards today.

What problems is the product solving and how is that benefiting you?

Jellyfish helps us in two ways-

1) We use it to accumulate Software Capitalization information. This allows us to amortize innovation spend in the current year which is useful for growing companies
2) We use it to provide us with Engineering metrics. We're able to see how much we're spending on new builds, how much time is going to maintenance work, and where we may need to support an individual or team. This helps us in real time as we encounter blockers in our projects and also helps us to plan for the future.

Jellyfish is including AI utilization metrics in their software but hasn't yet built it out for the provider we use. Once available we'll use it to understand how effective our org is at using AI tools.

What do you like best about the product?

Setting up and managing the platform was straightforward, and the customer support has been excellent. I find it easy to use and understand on a daily basis. Although I may not be a 'typical' JF user since I work in product leadership, I was still able to set up dashboards for myself to monitor deliverables, plan, and generate progress reports. The interface is intuitive and user-friendly, and integrating it with our company tools was simple.

What do you dislike about the product?

This isn't a complaint, but rather a suggestion for the JF product team. As the head of product operations, I would appreciate the ability to recognize not just engineers in my company who contribute to delivery and success, but also to classify contributors into more than two categories and view their respective metrics. Additionally, I would like to propose offering more customization options for users, such as the ability to apply custom filters and fields to sort data according to our needs.

What problems is the product solving and how is that benefiting you?

The platform provides valuable team metrics, including issue cycle time, issues resolved, sprint predictability, and investment categories. I also appreciate how it tracks the speed of delivery, the quality of planning, and the balance between Growth and BAU initiatives in the backlog. The work in flight section provides insight into the number of deliverables in progress, FTE allocation, team focus, and projected delivery dates, which helps monitor whether teams are prioritizing the right tasks, staying on schedule, and identifying potential risks early in the delivery process. The delivery module is helpful for preparing and reporting to stakeholders about the progress of key company initiatives. Additionally, the scenario planning and capacity planning features are extremely useful for me when planning the team's capacity in advance.

What do you like best about the product?

It has a great view of Jira and Git activities

What do you dislike about the product?

It's better to link to other tools like google docs

What problems is the product solving and how is that benefiting you?

This tool is useful for tracking the details of developer activity.

What do you like best about the product?

The information about where the teams are allocated at is really easy to consume.

What do you dislike about the product?

Metrics and dashboards could be improved by allowing a more flexible dashboard implementation (more like a "control panel" approach).

What problems is the product solving and how is that benefiting you?

Seeing where my team's time & effort is being allocated help me better understand whether we are focusing on the right priorities or not.

What do you like best about the product?

It is really good at showing your teams efforts and where there is room for improvement

What do you dislike about the product?

It is new and setting it up correctly can take time

What problems is the product solving and how is that benefiting you?

It highlights parts of the process that need to be adjusted. It also consolidates the devs efforts to better understand their strengths and weaknesses