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Jellyfish

Jellyfish

Reviews from AWS customer

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External reviews

389 reviews
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External reviews are not included in the AWS star rating for the product.


    Stanly T.

Efficient Data Insights, Needs Stronger Data Hygiene Tools

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Jellyfish effortlessly captures and automates data signals, translating engineering activity into meaningful insights. This is particularly useful for my role as an Engineering Manager at Paylocity, as it provides visibility into productivity, project allocation, and areas needing improvement. The connection of data across Jira and GitHub offers a clear picture of where our team’s time and effort are focused, making the dashboards intuitive for tracking progress, balancing priorities, and spotting trends. This functionality eliminates the hassle of manually gathering data from various sources. I value how the dashboards facilitate more data-driven and transparent conversations with leadership. The automation of real engineering signals into meaningful metrics, rather than relying on manual reporting, gives me a real-time view of work progress and blockages, which in turn connects day-to-day engineering activities with strategic outcomes—something that would've been difficult to achieve otherwise. Another aspect I really like is the smooth setup process for integrating Jira and GitHub, with effective onboarding support from the Jellyfish team, ensuring quick start of generating insightful dashboards and metrics.
What do you dislike about the product?
I find that Jellyfish heavily relies on clean data from Jira and GitHub to generate accurate insights. If the data hygiene isn't consistent, the metrics can become misleading, making it difficult to trace where discrepancies originate or why certain metrics appear incorrect. Troubleshooting these issues is time-consuming, and Jellyfish lacks built-in tools to assist with identifying data gaps, suggesting corrections, or guiding teams towards better data configuration. Having additional flexibility to adjust or reclassify signals would make the insights more reliable and actionable, enhancing the platform’s overall effectiveness.
What problems is the product solving and how is that benefiting you?
I use Jellyfish to capture data signals for meaningful metrics, providing our team clarity on productivity and project allocation. Its integration with Jira and GitHub offers real-time views and facilitates data-driven decisions, saving time. However, reliance on data hygiene can skew insights without additional data validation tools.


    Financial Services

Powerful Metrics and Planning, with a Learning Curve for New Users

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Our team originally investigated Jellyfish for it's Software Capitalization capabilities, but found that it provides us with far more. We've been able to drastically reduce the amount of time our LT spends reviewing capitalization, and now have them using Jellyfish metrics (story point efficiency, velocity, cost and HC utilization) to better plan for future sprints and quarters. We're still working on getting our data to the point where we can wholly rely on Jellyfish for planning, but have seen material changes in where we spend our time and how we manage our teams and orgs.
What do you dislike about the product?
Jellyfish has lots of capability spread over many pages, and this means there's a bit of a learning curve for new leaders. Jellyfish is working on an AI assistant to help centralize collection of data, but it isn't ready quite yet. Once this is ready it will make our data easier to find and should allow us to ask questions that aren't on Jellyfish dashboards today.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us in two ways-

1) We use it to accumulate Software Capitalization information. This allows us to amortize innovation spend in the current year which is useful for growing companies
2) We use it to provide us with Engineering metrics. We're able to see how much we're spending on new builds, how much time is going to maintenance work, and where we may need to support an individual or team. This helps us in real time as we encounter blockers in our projects and also helps us to plan for the future.

Jellyfish is including AI utilization metrics in their software but hasn't yet built it out for the provider we use. Once available we'll use it to understand how effective our org is at using AI tools.


    Vitali K.

Absolutely Love This Software!

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Setting up and managing the platform was straightforward, and the customer support has been excellent. I find it easy to use and understand on a daily basis. Although I may not be a 'typical' JF user since I work in product leadership, I was still able to set up dashboards for myself to monitor deliverables, plan, and generate progress reports. The interface is intuitive and user-friendly, and integrating it with our company tools was simple.
What do you dislike about the product?
This isn't a complaint, but rather a suggestion for the JF product team. As the head of product operations, I would appreciate the ability to recognize not just engineers in my company who contribute to delivery and success, but also to classify contributors into more than two categories and view their respective metrics. Additionally, I would like to propose offering more customization options for users, such as the ability to apply custom filters and fields to sort data according to our needs.
What problems is the product solving and how is that benefiting you?
The platform provides valuable team metrics, including issue cycle time, issues resolved, sprint predictability, and investment categories. I also appreciate how it tracks the speed of delivery, the quality of planning, and the balance between Growth and BAU initiatives in the backlog. The work in flight section provides insight into the number of deliverables in progress, FTE allocation, team focus, and projected delivery dates, which helps monitor whether teams are prioritizing the right tasks, staying on schedule, and identifying potential risks early in the delivery process. The delivery module is helpful for preparing and reporting to stakeholders about the progress of key company initiatives. Additionally, the scenario planning and capacity planning features are extremely useful for me when planning the team's capacity in advance.


    Quan O.

Jira and Git Integration Makes Work a Breeze

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
It has a great view of Jira and Git activities
What do you dislike about the product?
It's better to link to other tools like google docs
What problems is the product solving and how is that benefiting you?
This tool is useful for tracking the details of developer activity.


    Rodrigo M.

Great for Team Allocation, Dashboards Can be an Improvement

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
The information about where the teams are allocated at is really easy to consume.
What do you dislike about the product?
Metrics and dashboards could be improved by allowing a more flexible dashboard implementation (more like a "control panel" approach).
What problems is the product solving and how is that benefiting you?
Seeing where my team's time & effort is being allocated help me better understand whether we are focusing on the right priorities or not.


    Financial Services

Great for Team Insights, Setup Takes Some Time

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
It is really good at showing your teams efforts and where there is room for improvement
What do you dislike about the product?
It is new and setting it up correctly can take time
What problems is the product solving and how is that benefiting you?
It highlights parts of the process that need to be adjusted. It also consolidates the devs efforts to better understand their strengths and weaknesses


    Emma H.

Seamless Integration and Outstanding Support

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Integrating the application with our existing software stack was straightforward. The team provided prompt support, and we always received timely answers whenever any issues arose.
What do you dislike about the product?
Setting up the software was straightforward, and I managed the integration process without encountering any significant issues. There was nothing about it that I found particularly off-putting.
What problems is the product solving and how is that benefiting you?
The team was looking for a way to thoroughly explore development analytics.


    Computer & Network Security

Insightful AI Reports, But Data Discrepancies Need Attention

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Jellyfish provides detailed report on our AI usage
What do you dislike about the product?
Jellyfish report. has data discrepancy issues
What problems is the product solving and how is that benefiting you?
Jellyfish provides report of my teams AI usage


    sowmya b.

Excellent Transparency, But More Management-Focused and UI Can Be Clunky

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Jellyfish gives great transparency into engineering work and helps align development efforts with business priorities.
What do you dislike about the product?
From a developer’s point of view, it sometimes feels more management-focused than developer-friendly. The data sync and setup can be slow, and some metrics don’t fully reflect the technical complexity of the work. The UI can also feel a bit heavy when navigating larger projects.
What problems is the product solving and how is that benefiting you?
Jellyfish helps connect our development work with business goals. It gives clear visibility into how time is spent, helps spot bottlenecks, and makes planning and prioritization easier.


    Information Technology and Services

Our IT organization uses Jellyfish to monitor and evaluate work progress.

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Jellyfish provides a comprehensive overview of the company’s work, organized by epics, work items, and team members.
What do you dislike about the product?
It would be beneficial if Jellyfish could incorporate Jira’s time reporting and estimation fields to enable better tracking of work item progress.
What problems is the product solving and how is that benefiting you?
Jellyfish enables us to access analytics on our work processes and work item progress without the need to develop a custom solution using scripts or API integrations.