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    Optick CX Desk Self Hosted Customer Experience with Open Source Chatwoot

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    Sold by: Optick 
    Deployed on AWS
    This product has charges associated with it for the provision and deployment of the application and AMI support. Self hosted Chatwoot Community Edition on Ubuntu with PostgreSQL and Nginx. Launch a production ready live chat & omnichannel support inbox in minutes.

    Overview

    This is a repackaged open source software product wherein additional charges are applied for the deployment of the application and AMI support and compliance. This AMI provides a fully pre configured, self hosted deployment of Chatwoot Community Edition on Ubuntu 24.04 LTS, fronted by Nginx and backed by PostgreSQL. Its designed so that new users can launch, visit the instance URL, and complete the built in Finish Setup onboarding to create their own organization and admin account no manual server work required.

    Out of the box, you get a modern customer support platform with a shared inbox, live chat widget, and multi channel messaging capabilities, installed and wired together for you.

    Highlights

    • One click, fully preconfigured Chatwoot stack Launch a complete Chatwoot Community Edition environment (Ubuntu 24.04, PostgreSQL, Redis, Nginx) in minutes no manual installation or Rails setup required.
    • Zero CLI onboarding for new users Every fresh instance boots straight to Chatwoots Finish Setup wizard, letting your team create their own organization and admin account directly from the browser; no SSH needed.
    • Self hosted, customizable, and production ready Own your data and security on AWS while keeping full root access to customize domains, HTTPS, branding, and integrations to fit your exact support workflow.

    Details

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    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 24.04

    Deployed on AWS
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    Pricing

    Optick CX Desk Self Hosted Customer Experience with Open Source Chatwoot

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (10)

     Info
    Dimension
    Cost/hour
    t3.small
    Recommended
    $0.025
    t3.large
    $0.025
    t2.large
    $0.025
    t2.2xlarge
    $0.025
    t2.medium
    $0.025
    t3.medium
    $0.025
    t3.2xlarge
    $0.025
    t2.small
    $0.025
    t2.xlarge
    $0.025
    t3.xlarge
    $0.025

    Vendor refund policy

    No contracts. We do not currently support refunds, but you can cancel at any time

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    n/a

    Additional details

    Usage instructions

    Wait until its state is running and Status Checks OK. Copy the instances Public IPv4 address. Open Chatwoot in Your Browser go to: http://your  instance public ip You should see the Howdy, Welcome to Chatwoot Finish Setup page. Complete the Chatwoot Setup. To connect via SSH: ssh -i /path/to/your-key.pem ubuntu@<instance-public-ip> SSH username: ubuntu There is no default password; you must use the key pair you selected at launch.

    Resources

    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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