Sold by: Salesloft
Deployed on AWS
Give buyers the experiences they crave. 80% of purchasing decisions are based on buyer experiences. Elevate buyer engagement and deliver experiences your buyers will love with AI that listens, understands, and learns from your site visitors. As a pioneer in Conversational Marketing, Drift's patented AI capabilities transform website visitors into loyal customers.
4.5
Overview
Drift empowers businesses to deliver AI-powered, real-time, human-centric buyer experiences. It engages website visitors 24/7, anticipating their needs and guiding them toward the right actions, boosting pipeline and revenue. By capturing real-time visitor insights and company data, Drift personalizes engagement, increasing conversion rates and satisfaction. It optimizes lead routing, ensuring the right rep follows up promptly, while Bionic Chatbots reduce playbook maintenance costs and automate conversations. Drift Conversational Landing Pages accelerate pipeline velocity with relevant content and instant chat options, enabling marketers to scale personalization effortlessly, bridge the gap between marketing and sales, and reduce sales cycles through real-time account engagement.
For custom pricing, EULA, or a private contract, please contact partners@salesloft.com , for a private offer.
Highlights
- Prioritize and act on high intent buying signals - Instantly engage and get eager buyers to sign by acting on high intent buying signals directly in your workflow. Drift recommends AI-generated email content based on relevant buyer activity.
- Instantly enrich and recognize qualified leads - Recognize qualified leads and accounts - without forms - to deliver individualized experiences and increase engagement. Drift Intel gives you information you used to have to ask visitors (like company name, location, etc.) so you can automatically greet them with a personalized message.
- Personalize chat experiences with little upkeep - Traditional playbooks are time-intensive to create and maintain. Spend more time on productive conversations with Bionic Chatbots, which use AI to deliver accurate, on-brand answers to all of your site visitors' questions.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Drift Enterprise Platform | Gen AI Chatbots (up to 12K replies and 1 site), Live Chat and Fastlane | $150,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Replies | Usage for additional Chatbot replies - see contract terms for details | $0.01 |
Dimensions summary
This listing has two pricing dimensions built around a contract. You start with the Drift Enterprise Platform, a base license that includes Gen AI Chatbots covering up to 12,000 replies and one site, plus Live Chat and Fastlane. The Replies dimension is a usage-based add-on. You draw on it only when chatbot replies exceed the amount included in the base platform. See your contract terms for how these extra replies are counted and billed. Together, the base platform sets your included capacity, and the Replies dimension scales cost with added chatbot activity.
Top-of-mind questions for buyers
A reply is a single response your Gen AI chatbot sends to a website visitor during a conversation. The base platform includes up to 12,000 replies. Once you pass that included amount, each additional reply draws on the usage-based Replies dimension. Check your contract terms for exact counting rules.
The base Drift Enterprise Platform covers up to 12,000 replies on one site. When conversations push replies beyond that amount, the extra replies bill through the usage-based Replies dimension. Only the additional replies over 12,000 draw on that dimension. Your contract terms define how these overage replies are metered.
The Drift Enterprise Platform is a fixed base license and forms your predictable cost. The Replies dimension only adds cost when chatbot activity exceeds the 12,000 included replies. For sites within that included amount, the base platform is your whole cost. High-traffic sites see the Replies dimension grow with usage.
www.salesloft.com
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Vendor refund policy
Salesloft contracts are a minimum of 12 months and are non-refundable except as otherwise explicitly indicated in the EULA
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Please visit the Salesloft Champions Hub - champions.salesloft.com - for our community, webinars and KB access
https://help.salesloft.com/s/topic/0TOPD0000002N0X4AU/drift-knowledge?language=en_US
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Hospital & Health Care
Email Tracking and Cadences Make Prospecting a Breeze
Reviewed on Oct 14, 2026
Review provided by G2
What do you like best about the product?
I love the email tracking, it helps me with prospecting and following up. Also cadences are awesome.
What do you dislike about the product?
A lot of times the dialer extension glitches out and I have to restart my laptop.
What problems is the product solving and how is that benefiting you?
I don't need to have an excel with the people that I call because it connects directly to my CRM and I can go back and hear recordings.
Kattimanda S.
Cadences significantly improved my follow-through
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
Salesloft’s cadences significantly improved my follow-through, and I’ve found the task management and email tracking/automation solid overall.
What do you dislike about the product?
Other outreach options haven’t worked well for me.
What problems is the product solving and how is that benefiting you?
I significantly improved my follow-through with consistent outreach using cadences.
Computer Software
Great notes and click-to-call, but contact-based management was annoying
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
Notes and click to call were the most important. It was nice that I never found a character limit for the notes, and I like the autosave feature.
What do you dislike about the product?
Managing by contact, rather than account was annoying. I also didn’t use the AI features because the AI was lacking a lot compared to what we have now.
What problems is the product solving and how is that benefiting you?
The cadences significantly improved follow-through.
Anto R.
Strong email and campaign outreach, but calling and calendar features fall short
Reviewed on Oct 07, 2026
Review provided by G2
What do you like best about the product?
I like Salesloft most for email tracking/automation, other outreach options, and campaign management.
What do you dislike about the product?
Calls and Voice, Calendar, and Sales Pipeline Management haven’t worked well for me.
What problems is the product solving and how is that benefiting you?
AI-guided prioritization usually points me to the right next step, and conversation insights sometimes lead to useful coaching.
Megha S.
Helps me work quickly and stay consistent, but search/alerts/calendar need work
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
It was vital for completing my process, and it helps me do my job quickly while increasing production. Email management, account-based engagement, and the content library have been especially useful. The content library has more content than expected. Cadences made my outreach and follow-ups much more consistent. The AI helped me prioritize sales activities and provided useful insights, and the recommendations were usually helpful for identifying the next action.
What do you dislike about the product?
Advanced search can be difficult to navigate, and finding the right filters or information often takes too much time. Alerts can also feel overwhelming, and calendar scheduling could be more intuitive and easier to manage. On the AI side, some recommendations weren’t always accurate and still require manual review. I also don’t use some features because they aren’t essential to my current workflow, and I find the available options less relevant to my needs.
What problems is the product solving and how is that benefiting you?
It helps me do my job quickly while increasing production. Cadences made my outreach and follow-ups much more consistent, even though I still had to manually track some tasks. AI helped me prioritize sales activities and provided useful insights, and conversation insights sometimes highlighted areas for improvement and helped guide coaching discussions.