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    PingOne for Customers

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    Free Trial
    Deliver business value with PingOne for Customers, which enables your brand to provide seamless, secure and personalized digital experiences for your customers.
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    PingOne for Customers

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    Overview

    PingOne for Customers is a cloud solution for helping organizations create customer experiences that balance security and convenience. Available in three solution packages to meet any business requirements, PingOne for Customers can help increase customer engagement with no-code orchestration, centralized registration and authentication, multi-factor authentication and a high-performance, scalable directory all while keeping your users protected.

    Select the PingOne for Customers solution package that enables you to meet business goals:

    Essential: Rapidly build identity experiences using a no-code orchestration engine alongside authentication and user management capabilities Plus: All Essential capabilities + MFA to remove friction and reduce the need for passwords all while enhancing customer security and improving user experience Premium: All Plus capabilities + advanced user management and authentication to support complex architectures, custom application integration and the most extreme security and scale requirements

    Ping Identity offers additional capabilities to enable your organization to secure the customer experience without sacrificing convenience, including identity verification, risk management, online fraud detection and dynamic authorization. Contact us at https://www.pingidentity.com/en/lp/ni/aws-marketplace.html  for a private offer to purchase these capabilities alongside volume and Premium package pricing.

    Highlights

    • Seamless Digital Interactions - Reduce friction with identity orchestration to weave together the Ping, AWS, and other authentication vendor services you need to build personalized, seamless experiences.
    • Balance Security and Convenience - With easy-to-add features like Passwordless Authentication, Social Login and Registration, and User Self-Service, delight and protect your customers at every digital interaction.
    • Deploy Rapidly with AWS Integrations - The PingOne Cloud Platform works seamlessly alongside AWS IAM, AWS Organizations, AWS SSO, AWS Session Tags, and Amazon Control Tower.

    Details

    Categories

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    PingOne for Customers

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Essential
    Starting Price - PingOne for Customers Essential (AuthN & SSO)
    $20,000.00
    Plus
    Starting Price - PingOne for Customers Plus (AuthN, SSO, Adaptive MFA)
    $40,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    At Ping, we know that without our customers, we wouldn't exist. This is why we put our customers at the heart of everything we do. We provide global support, 24/7. So even if your employees, partners and customers are all in separate time zones, we're on call and ready to get you back up and running. Access our Support Portal to get help, read documentation, engage in our online product communities and more.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Applications
    Top
    50
    In Monitoring, Application Development

    Customer reviews

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    AI generated sentiment from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
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    1 reviews
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    Positive reviews
    Mixed reviews
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    Overview

     Info
    AI generated from product descriptions
    Identity Orchestration
    No-code orchestration engine for building and managing customer identity experiences
    Multi-Factor Authentication
    Advanced multi-factor authentication capabilities to enhance user security and reduce password dependencies
    User Management
    Centralized user registration, authentication, and directory management with scalable infrastructure
    Authentication Integration
    Seamless integration with AWS services including IAM, Organizations, SSO, Session Tags, and Control Tower
    Authentication Methods
    Support for passwordless authentication, social login, and flexible registration mechanisms
    Single Sign-On (SSO)
    Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
    Multi-Factor Authentication
    Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
    Identity Lifecycle Management
    Enables role-based user provisioning with least-privileged access controls and automated user management workflows
    Context-Aware Authentication
    Implements multi-layer, risk-based protection with adaptive authentication mechanisms to minimize common security attacks
    Cloud Directory Integration
    Supports integration with external directories including Active Directory, LDAP, G Suite, and provides secure cloud-based user and access management
    Privileged Access Control
    Implements role-specific least privilege access management across on-premises and cloud environments
    Authentication Workflow
    Supports secure standing access and Just-in-Time/Zero Standing Privileges authentication mechanisms
    Credential Management
    Provides industry-leading capabilities for managing, isolating, and monitoring privileged access credentials
    Vendor Access Security
    Enables passwordless, biometric-based authentication for external vendors and third-party contractors
    Threat Detection
    Offers detection capabilities for identifying and mitigating potential misuse of privileged access

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Ishaan M.

    Multiple authentication options with seamless integration

    Reviewed on Sep 05, 2023
    Review provided by G2
    What do you like best about the product?
    * Economic: its managed and cloud-based so we could save up on dedicated infrastructure
    * Very easy and straightforward to integrate and deploy
    * Biometric authentication options such as fingerprint and facial recognition in addition to traditional methods
    What do you dislike about the product?
    * Some advances authentication options can not be mandated for all users as some users might not have devices with the necessary hardware, so setting up alternate sign-in methods is almost always required. This creates noticible complexity for the end users during the initial setup.
    What problems is the product solving and how is that benefiting you?
    We found PingOne for Customers to be a robust and secure solution for implementing SSO on our internal systems. The platform's ease of use and comprehensive documentation made it simple to integrate with the existing web services. Users have reported a positive experience with the new single sign-on process, and we are confident that our logins are now more secure.
    Hospital & Health Care

    One stop for all the auth related services

    Reviewed on Aug 10, 2021
    Review provided by G2
    What do you like best about the product?
    Multi factor authentication and maintaining multiple environments
    What do you dislike about the product?
    Often changed UI is very confusing to get used to it
    What problems is the product solving and how is that benefiting you?
    Authentication and maintaining organization profiles
    View all reviews