Overview

PingOne for Customers is a cloud solution for helping organizations create customer experiences that balance security and convenience. Available in three solution packages to meet any business requirements, PingOne for Customers can help increase customer engagement with no-code orchestration, centralized registration and authentication, multi-factor authentication and a high-performance, scalable directory all while keeping your users protected.

Select the PingOne for Customers solution package that enables you to meet business goals:

Essential: Rapidly build identity experiences using a no-code orchestration engine alongside authentication and user management capabilities Plus: All Essential capabilities + MFA to remove friction and reduce the need for passwords all while enhancing customer security and improving user experience Premium: All Plus capabilities + advanced user management and authentication to support complex architectures, custom application integration and the most extreme security and scale requirements

Ping Identity offers additional capabilities to enable your organization to secure the customer experience without sacrificing convenience, including identity verification, risk management, online fraud detection and dynamic authorization. Contact us at https://www.pingidentity.com/en/lp/ni/aws-marketplace.html for a private offer to purchase these capabilities alongside volume and Premium package pricing.

Highlights

Seamless Digital Interactions - Reduce friction with identity orchestration to weave together the Ping, AWS, and other authentication vendor services you need to build personalized, seamless experiences.
Balance Security and Convenience - With easy-to-add features like Passwordless Authentication, Social Login and Registration, and User Self-Service, delight and protect your customers at every digital interaction.
Deploy Rapidly with AWS Integrations - The PingOne Cloud Platform works seamlessly alongside AWS IAM, AWS Organizations, AWS SSO, AWS Session Tags, and Amazon Control Tower.

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Ping Identity

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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PingOne for Customers

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (2)

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Dimension	Description	Cost/12 months
Essential	Starting Price - PingOne for Customers Essential (AuthN & SSO)	$20,000.00
Plus	Starting Price - PingOne for Customers Plus (AuthN, SSO, Adaptive MFA)	$40,000.00

Vendor refund policy

All fees are non-cancellable and non-refundable except as required by law.

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

PingOne for Customers Website

PingOne for Customers Datasheet

PingOne for Customers Technical Brief

Support

Vendor support

At Ping, we know that without our customers, we wouldn't exist. This is why we put our customers at the heart of everything we do. We provide global support, 24/7. So even if your employees, partners and customers are all in separate time zones, we're on call and ready to get you back up and running. Access our Support Portal to get help, read documentation, engage in our online product communities and more.

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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Ratings and reviews

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2 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Ishaan M.

Multiple authentication options with seamless integration

Reviewed on Sep 05, 2023

Review provided by G2

What do you like best about the product?

* Economic: its managed and cloud-based so we could save up on dedicated infrastructure
* Very easy and straightforward to integrate and deploy
* Biometric authentication options such as fingerprint and facial recognition in addition to traditional methods

What do you dislike about the product?

* Some advances authentication options can not be mandated for all users as some users might not have devices with the necessary hardware, so setting up alternate sign-in methods is almost always required. This creates noticible complexity for the end users during the initial setup.

What problems is the product solving and how is that benefiting you?

We found PingOne for Customers to be a robust and secure solution for implementing SSO on our internal systems. The platform's ease of use and comprehensive documentation made it simple to integrate with the existing web services. Users have reported a positive experience with the new single sign-on process, and we are confident that our logins are now more secure.

One stop for all the auth related services

Reviewed on Aug 10, 2021

Review provided by G2

What do you like best about the product?

Multi factor authentication and maintaining multiple environments

What do you dislike about the product?

Often changed UI is very confusing to get used to it

What problems is the product solving and how is that benefiting you?

Authentication and maintaining organization profiles