Empower institutions with AI-driven student engagement tools. Gecko combines intelligent AI assistants, event management, and multichannel communications to create seamless experiences that drive enrolment and student success.
Gecko revolutionises how higher education institutions connect with students. This comprehensive AI-powered platform helps universities and colleges create meaningful engagement at every stage of the student journey.
Core Features:
AI Assistants: Provide 24/7 personalised support across multiple languages via web chat, WhatsApp, SMS and social media channels.
Event Management: Streamline registration, attendance, and follow-up for virtual and in-person events
Multichannel Communications: Manage emails, texts, and social messaging from one unified inbox
Student Portal: Deliver personalised content and self-service options
Cloud Call Centre: Enable efficient student outreach from any location
Analytics Dashboard: Make data-driven decisions with comprehensive insights
Benefits:
Increase enrolment rates through enhanced engagement
Reduce staff workload with intelligent automation
Improve student satisfaction with faster response times
Create consistent experiences across all communication channels
Generate valuable insights from student interactions
Integration & Support:
Seamless integration with existing CRM and student systems
Connect with popular messaging platforms (WhatsApp, Instagram, Facebook)
Support for SMS and text messaging worldwide
Dedicated implementation and customer success teams
Regular platform updates and enhancements
Comprehensive training and support resources
Used by leading institutions worldwide, Gecko transforms student engagement while delivering measurable results. The platform adapts to unique institutional needs, whether focusing on recruitment, retention, or overall student success.
Highlights
AI-powered student engagement platform that combines intelligent AI assistants, event management, and multichannel communications to transform how institutions connect with students
Seamlessly integrates with existing systems while adding advanced capabilities for automated communications, event management, and data-driven insights
Trusted by over 150 institutions worldwide to increase enrolment, improve student satisfaction, and streamline operations
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers a single pricing dimension: the Generative AI Chatbot, billed by units under a contract model. There are no tiers or instance sizes to compare. Pricing scales with the number of units you purchase. This product is a proof of concept. The vendor works with you to identify your needs and launch the chatbot. The AI chatbot answers student inquiries across channels and hands complex cases to your team. Because this is a proof of concept, contact the vendor to confirm how unit quantity maps to your specific deployment.
Top-of-mind questions for buyers
What does one "unit" of the Generative AI Chatbot represent for billing?
The listing does not define what a single unit maps to. Because this is a proof of concept, the vendor works with you to identify your needs before launch. Contact the vendor to confirm how a unit ties to your chatbot deployment, channels, or expected inquiry volume.
What is included when the chatbot passes a question to my staff?
The chatbot answers student inquiries across channels like web chat, SMS, and social messaging. When a question needs a person, it routes the message to the correct team member. Your team keeps oversight and can review messages. The pricing table does not list added charges for these handovers.
Where is my chatbot data stored and how is it secured?
The vendor uses AWS data centres to store and process application data. The platform supports multi-factor authentication and encryption of data at rest and in transit. This applies to your deployment regardless of how many units you purchase.
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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