Sold by: Waltsoft Inc.
Deployed on AWS
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Open-source incident management platform by Netflix for coordinating emergency response, automating workflows, and managing post-incident reviews. Built for DevOps teams and SREs.
Overview
Overview
Dispatch is Netflix's battle-tested incident management platform that streamlines emergency response coordination and automates critical workflows. Originally developed to handle Netflix's massive scale operations, this open-source solution helps organizations respond faster to incidents while maintaining detailed audit trails and facilitating effective post-incident reviews.
Features
- Automated incident detection and alert routing with customizable escalation policies
- Real-time collaboration tools including dedicated Slack channels and video conferencing integration
- Comprehensive post-incident review workflows with timeline reconstruction and action item tracking
- Role-based access control and integration with popular monitoring and ticketing systems
- Detailed analytics and reporting for incident trends and response time optimization
Getting Started
Deploy via Docker on port 8000 with netflix/dispatch:latest. Configure your monitoring integrations, set up user authentication, and customize incident types and severity levels. The web interface provides intuitive dashboards for incident commanders and responders to coordinate effectively during critical situations.
Disclaimer: This software is open-source and distributed under its own licensing terms. It is not affiliated with, endorsed by, or sponsored by the upstream project maintainers. Provided "as is" without warranty. Users utilize this software at their own risk and are responsible for compliance with applicable regulations.
Highlights
- Netflix-proven incident response automation and coordination platform
- Real-time collaboration with Slack, video calls, and timeline tracking
- Comprehensive post-incident reviews with actionable insights and reporting
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Dimension | Description | Cost/hour |
|---|---|---|
t3.medium Recommended | t3.medium instance | $0.01 |
t3.micro | t3.micro instance | $0.00 |
t3.large | t3.large instance | $0.01 |
m5.large | m5.large instance | $0.01 |
r5.large | r5.large instance | $0.01 |
m5.xlarge | m5.xlarge instance | $0.01 |
Vendor refund policy
No refunds. Cancel anytime. Contact support@waltsoft.net .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Replaced with Dispatch - Netflix Incident Management & Response Platform. Fresh build by Waltsoft.
Additional details
Usage instructions
Step 1: Launch from AWS Marketplace using t3.medium or larger. Step 2: SSH with ssh ubuntu@<public-ip>. Step 3: Wait 2-3 min for Docker to start. Step 4: Access at http://<public-ip>:8000. Step 5: See /opt/waltsoft/README.md for details.
Support
Vendor support
For technical support, email support@waltsoft.net or visit
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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