Overview
n8n is a workflow automation and AI app platform designed for technical users. It enables you to seamlessly connect anything and implement AI into business processes. The low-code platform offers an intuitive user interface and supports custom code steps in Python or JavaScript, making it a flexible choice for developers yet still accessible for those with less technical expertise.
With n8n, for the first time, people can move beyond simple integrations to build multi-step workflows that combine both 3rd party APIs and your own internal tools to create easy-to-use automation and handle AI logic in your business processes.
n8n can be used self-hosted or on the cloud and operates under a 'Fair-code' distribution model, offering source-available code with a competitive pricing structure.
With over 90,000 GitHub stars, n8n is supported by a fast-growing community of thousands of developers and users building automation workflows and AI apps.
Work with our team for custom pricing options and longer-term contract options, including: volume discounts for Production Executions Workflow volumes above 600k annual; Custom EULA agreements; cloud hosted options; as well as additional support packages. Please contact license@n8n.io for a private offer or to discuss the best plan for you.
Highlights
- Build complex automations and AI apps 10x faster, without fighting APIs.
- Pump data around your entire tech stack with 400+ native integrations.
- Flexible pricing that scales with your business. Contact us at license@n8n.io for a private offer or to learn more.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Business - Self Hosted | Includes 2 instances, unlimited users and active workflows, 480k annual executions. Ability to purchase additional executions usage bands with discounts | $9,600.00 | |
Enterprise - Self hosted | Includes unlimited instances, unlimited users and active workflows, 600k annual executions, & Standard Support. Ability to purchase additional executions with discounts and premium support tiers with SLAs | $24,000.00 |
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All fees are non-refundable and non-cancellable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Contact support for any technical queries.
support@n8n.io or via
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Automation has transformed voice-based customer workflows and now saves time and staffing costs
What is our primary use case?
I use n8n to automate business processes. For example, if a customer calls and wants to buy goods, I can automate that process by integrating n8n to the voice service so that n8n takes the information from the voice service and then inputs it to the client's CRM . The client gets all the information needed based on what the customer asked.
I have used n8n with Vapi , a voice solution. I have used it with Airtable and Google Sheets. I have used it with many platforms including Vultr and 11 Labs. I have integrated n8n with virtually anything as long as they have good documentation in their platform. The key is knowing your endpoints and how to connect using an HTTP request.
The primary benefit is automation, which saves costs and time for repetitive tasks. For example, I do not need to hire a data entry specialist to input data in my system. I can automate that process with n8n and save costs and time. I can use the time I would have spent on that to do other things. Customer service can also be automated through voice. I can set a time in n8n, do my configuration, and input the numbers I want to reach out to. Once it is that time, the workflow will automatically trigger and those clients will be called simultaneously. I do not need to call one person, wait for the call to finish, and then call another person. I can call all of them at once, saving me time.
n8n has really helped me improve my data management because I do not need to do much work. I have automated my businesses so that I just need to set my voice AI agents. When anybody calls my number, n8n will automatically register that call into my Google Sheets or Airtable . When I review the transcript, I know exactly what went on. If something requires me to call the customer back, I can also do that automatically using n8n. I can do it manually too, but sometimes I prefer to do it automatically just to save time and cost.
What is most valuable?
What I like about n8n is the ability to customize your workflow. I can do virtually anything with n8n with the HTTP request node. I can customize anything and do any automation with it. Unlike some other automation platforms, I am not limited in my own customization.
n8n's user interface is very good. Recently, they upgraded their service to include AI. I can just talk to the interface. For example, I can type what I want to achieve, and the AI will build the framework for me so that I just need to input my credentials and then start the automation. They have a very friendly user interface.
Data privacy is handled well in the sense that my information is saved with me. I am not worried about data privacy because everything is stored in my own virtual environment. My clients know that the information is not leaking or being sold to anybody.
What needs improvement?
What I would like for them to improve is to include more nodes and different service provider integrations, just the way Zapier does. They have so many integrations. I really want them to add many more integrations to their platform. I know they are trying, but they still need to add more to it. Even though I can connect to different platforms with the HTTP node, it would be easier for people who are not technically advanced to connect with the internal integrations. I would like them to have more connections.
For how long have I used the solution?
I have been using n8n for close to two years.
What do I think about the stability of the solution?
I have not had any downtime with n8n. It has always been up and running unless I fail to pay my VPS provider and then they might shut me down. As long as I am subscribing, it is always up and running.
What do I think about the scalability of the solution?
n8n is scalable. I find it to be scalable.
How are customer service and support?
I have not actually asked any questions regarding customer service.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
I think it is $20 to $25 per month. I cannot really get the exact figure, but it is not more than $25 per month. The minimum price is $25.
First of all, the cost is a major factor. The open source version is free. I only need to pay for my VPS. Secondly, regarding the number of runs, the open source version has unlimited runs, while the paid version has a limited number of runs unless I upgrade my plan to have different amounts of runs. That is the difference between open source and the paid n8n.
Which other solutions did I evaluate?
The difference between n8n and Zapier and Make is basically the integration. n8n has less integration than what Make and Zapier have. Many people, since there are not so many technical persons, tend to go for Zapier, more especially for their workflow because it is drag-and-drop functionality. Unlike n8n, where I might need to do something with a particular platform and that platform is not on n8n, I then have to do API calls and HTTP requests and set parameters, which is a little bit advanced for some persons. That is the main difference. The cost is also a factor. Zapier is expensive, but n8n is cheaper. Make.com is expensive too, but n8n is affordable. If I am a less technical person and have the money, I might go for Zapier. If I am a budget-conscious person, I can go for n8n. However, I have to be a little bit technical because n8n does not have more comprehensive integrations the way Zapier and Make have. That is the difference.
What other advice do I have?
n8n is a really good automation platform where I can use it to automate my businesses and processes and also save money and time. The most important thing is to learn how to use the software. If I can use the software and know how to integrate different platforms to communicate with each other, then I will save a whole lot of money because n8n is cheaper and it does not get tired. It does not make mistakes. Mistakes can also cost money. Using this automation tool will help me reduce that situation. I really encourage people to use n8n if they can use it and if they are technical persons. If they are not technical persons, there are also different tools they can use to learn. YouTube is available for learning how to automate these things or how to use the software. My overall rating for n8n is 9 out of 10.
Automation has boosted team productivity and now removes repetitive support and Slack tasks
What is our primary use case?
We have been using n8n for the past couple of months. We are using n8n for various use cases such as automating tedious tasks or automating tasks which require repetitive human action. One of the use cases with n8n was building an automation for a customer support team to find a specific answer which I cannot tell you. I don't have anything else to add about my main use case or how my team interacts with n8n.
What is most valuable?
n8n offers so many integrations available. The Slack integration, all the AI models like Gemini, ChatGPT, and other various third-party tool integrations make integrating with our current ecosystem or tools which we are using at our company give us an advantage and things get fast enough.
The Slack integration is the one we are using the most; we are generating various types of alerts in our Slack channels, and the other one is also an AI integration with different AI models.
n8n has impacted our organization in various ways. Things are now fast enough, and people's productivity is generally improved because tedious and repetitive tasks are automated, allowing us to spend our energy and time on productive tasks.
Regarding customer support tickets, there are generally on a daily basis a few tickets that are related to one specific requirement from the technical team which we automated using n8n. Now the technical team is not spending time there, and the n8n workflow itself is giving answers to the customer support team, increasing the productivity of the technical team as well.
What needs improvement?
n8n is a great tool and an open-source tool, so it's easy to host on our machine, but I think it is a bit heavier and CPU-intensive, so n8n can improve a little in this area.
n8n's UI is great and the documentation is also pretty good; there are various YouTube resources available for that. For improvements, I'm not sure anything else is coming to mind.
For how long have I used the solution?
I have been working in my current field for 3.5 years.
What do I think about the stability of the solution?
We haven't faced so many issues, but n8n is generally a CPU-heavy tool; sometimes, if I run so many automations on a smaller CPU, then it was going down.
What do I think about the scalability of the solution?
n8n's scalability is good, and it maintains a version history of each and every edit and each and every workflow it ran.
How are customer service and support?
If we face any problems with n8n, we generally search for solutions online or ask AI tools or LLM tools to resolve our issues. We are getting all the solutions as we face them. I can rate the customer support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There was not a complete alternative to n8n, but there was one tool called Zapier , which does not have customization like n8n, so that's why we chose n8n.
How was the initial setup?
We deployed n8n in AWS , basically Amazon Web Services .
What about the implementation team?
We basically self-hosted n8n on an AWS EC2 instance instead of purchasing it through the AWS Marketplace .
What was our ROI?
The return on investment is pretty good. If I talk about any metrics, those can be the productivity of all the people in the organization, which is improved, along with time and energy being saved.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was good; the setup was a bit time-taking, but other than that, the experience was positive.
Which other solutions did I evaluate?
n8n is a pretty much trending tool nowadays; we got a couple of compliments also from other organizations that this is the best tool you can use for automation.
What other advice do I have?
I recommend that others read the setup instructions, the official documentation, and the official YouTube channel resources so they can utilize n8n in an optimized and also in the best way possible. I would rate this product a 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Newbie's Taste of N8N - Effortless Workflow Creation with Powerful Integrations
My membership expires in 2 days, and I wish I had the money to try another month to really get into it. So many things came up and I just didn't get the amount of time I wanted to dig in.
I also believe that it would be wise and beneficial to know this platform, regardless of what direction AI takes. It pays to know the inner workings of everything so it would be easier to troubleshoot.
The other thing is there are a multitude of integrations and ways to implement with ease. You could build just about anything.
Effortless Design Iteration and Seamless Integrations
The ability to integrate with (almost) anything
