My main use case for n8n is automation work and exploring or integrating with different tools. I have used n8n with WooCommerce, WordPress, WhatsApp, and Telegram for chat using AI, and I have integrated n8n with WATI. I have automated WooCommerce product additions to WordPress and created a chatbot using the ChatGPT API on WhatsApp, as well as booking appointments using Calendar.
n8n
n8n.ioExternal reviews
External reviews are not included in the AWS star rating for the product.
Automation has transformed daily workflows and now needs better speed and reliability
What is our primary use case?
What is most valuable?
The best features n8n offers are automation and integration with different tools including Calendar, Gmail, WATI, and many other tools, which help me complete my work faster. The automation capabilities are excellent. I can host it freely on AWS and on my local machine, and this is better than other platforms available on the market.
n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually. For my automations, it has saved approximately six to seven hours.
What needs improvement?
I want n8n to be more stable as it is really slow sometimes. I would also appreciate additional features and different tool integrations. While n8n has integrations, adding more tools and making them easier to work with would be beneficial, as sometimes it becomes difficult to use.
I chose a rating of seven out of ten because n8n has everything I need, but it could be improved in terms of stability, security, and speed to become faster and easier to use. In my experience, n8n is not very stable, but it has the potential to be more stable.
For how long have I used the solution?
I have been working in my current field for two years.
What do I think about the stability of the solution?
In my experience, n8n is not very stable, but it has the potential to be more stable.
What do I think about the scalability of the solution?
n8n has handled increased workloads well for me.
How are customer service and support?
I have not yet interacted with customer support because I did not need that support; n8n has provided me with everything I needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have been using make.com, but make is really complex and does not provide many tool integrations, and the user interface is not very good. Due to these limitations, I switched to n8n.
What was our ROI?
n8n provides a strong return on investment and is very helpful and cost-optimized. Using n8n is more cost-effective compared to other tools, and you do not have to spend much money on n8n in comparison to other solutions.
What's my experience with pricing, setup cost, and licensing?
I have used n8n free and the self-hosted version, so I do not have information about the pricing and other details.
Which other solutions did I evaluate?
I did not evaluate other options before choosing n8n as I already knew I wanted to use n8n.
What other advice do I have?
I would advise others to first explore n8n with different small automation projects and then move to larger automations. It can sometimes become complex and difficult to learn, so approaching it step-by-step and not starting with large projects is recommended. I have covered most aspects, but I want to emphasize the importance of making n8n simpler and easier to use. I provided this review with a rating of seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Stable and Powerful Platform That Delivers Amazing Reach. Adding Ai Agent will be Cherry on top.
Effortless Self-Hosting and User-Friendly Experience
User-Friendly Interface and Flexible Workflow Management
Automation Made Effortless with n8n
Outstanding Free Open Source Solution
Workflow automation has boosted agentic chatbots and HR knowledge search for our teams
What is our primary use case?
I am using n8n for generating agentic AI agents. I will explain this via one example. We have a requirement to create a chatbot for a university website. For that purpose, we have used n8n. Students will directly come to our chatbot and ask about courses, departments, and fees. Our agentic agent will respond to their inquiries.
We are also using n8n for HR purposes. We have stored all documents in GitHub and converted all documents into vectors, storing that information in Pinecone. We have used n8n to retrieve the information based on the user's query.
What is most valuable?
n8n supports connectivity to any application. We can easily connect any application with n8n, which is a feature I really appreciate.
In the previous examples with Pinecone and the chatbot application, we have utilized Gemini and OpenAI as an LLM. With the help of n8n, we have easily connected them. We have also connected Google Spreadsheet to get data from Google Sheets and save the data back to Google Sheets. We have done this very easily without coding.
n8n has helped us build agents very quickly. Without coding, we can accomplish this. Our business is growing faster because we have created workflows that help us improve our business.
We have improved time, cost, and productivity. All three have been improved.
What needs improvement?
n8n could benefit from a better UI. Currently, n8n provides workflows and we can easily create workflows and connect most applications. However, if n8n provided AI integration where we could just type via text and it would generate a workflow, that would be very useful.
Currently, when I configure n8n or create a workflow, I have to do everything manually. We do not have any AI with an LLM where I can just provide information in human language and it will convert or create the workflows. That is why I have deducted two points.
For how long have I used the solution?
I have been using n8n for one year.
What do I think about the stability of the solution?
I have set up n8n on our local server, which is on a Contabo-based server, and sometimes it was losing connection. I have to restart it again and again. That type of issue I was experiencing.
What do I think about the scalability of the solution?
We can scale up as per our need. I do not face any issues with scaling up.
How are customer service and support?
I am not aware of customer support because nowadays many AI things are available in the market. I do not have to reach out to n8n customer support. I just ask a question to ChatGPT or Gemini, and it will answer my questions. I have not contacted them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have not used another solution. Currently, n8n was good. That is why we have started reviewing it.
What was our ROI?
If we use n8n, we will save time and money with fewer employees.
What other advice do I have?
n8n is a very good product. It will save time and add more productivity. It will also reduce the work of humans if you utilize it in a better way. If anybody wants to use it, that is a very good product.
I am a customer as well as a developer. I would rate this product an 8 out of 10.