Sold by: Cloudeation Technologies
Deployed on AWS
EagleDesk Enterprise is an AI workbench for Salesforce teams, running entirely in your own AWS account. It finds the root cause of a story or defect in your orgs, proposes the fix, lets developers review it block by block, deploys only after approval with a backup first, runs tests in each sandbox with evidence for QA, and shows where every change is on your promotion path - alongside Copado, Gearset, DevOps Center or your own CI. AI runs through Amazon Bedrock in your account; your code, org data and conversations never leave it.
Overview
EagleDesk Enterprise gives a Salesforce project team one place for everything between "story assigned" and "ready to promote".
Understand the problem
- Import stories from Jira, Azure DevOps or Copado, or paste them in.
- The AI reads the org (read-only, with the requester's own Salesforce login) and explains the root cause in plain English, with the real records and code involved.
Fix it safely
- The proposed fix is shown block by block with a plain-English note for each change; accept or reject each block.
- Nothing changes in an org without approval. Deploys validate first, back up what they replace, and run the tests you choose. Production orgs are protected.
- Any other org change the AI needs (a record, a debug log, a bit of Apex) waits for a person to approve it.
Prove it in every org
- AI-run tests with screenshots and test data that is rolled back; a Word evidence document QA can sign off.
- See where each fix is on the promotion path (dev, QA, UAT...) and which tests passed in each org.
Built for teams and security reviews
- Runs in your AWS account: Amazon ECS Fargate, Amazon RDS for PostgreSQL, Amazon EFS and S3 backups, created by one CloudFormation template in about 15 minutes.
- AI through Amazon Bedrock in your account and Region - no AI keys to manage, nothing sent to the vendor.
- Each person signs in to Salesforce with their own login; single sign-on with OpenID Connect (Okta, Microsoft Entra ID, Google, Ping, Auth0, Amazon Cognito); users, roles and permissions; an audit log.
- Workspaces keep each client or project apart: orgs, stories, notes and promotion path.
Pricing is per user through your AWS bill. Infrastructure runs on your AWS account at about USD 3 a day at the smallest sizes, plus Amazon Bedrock usage.
Highlights
- Root cause and fix for Salesforce stories: the AI reads your orgs read-only, explains the cause in plain English and proposes a fix you review block by block.
- Safe releases: approval before any org change, validate-first deploys with backups, AI-run tests and QA-ready evidence in every sandbox on your promotion path.
- Runs in your own AWS account with Amazon Bedrock, per-person Salesforce logins and single sign-on - your code and org data never leave your account.
Details
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Delivery method
Supported services
Delivery option
Amazon ECS on Fargate with CloudFormation
Latest version
Operating system
Linux
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Users | Number of people who can sign in to EagleDesk Enterprise | $49.00 |
Vendor refund policy
Monthly contracts can be cancelled at any time and are not refunded for the current month. Annual contracts can be refunded in full within 14 days of purchase; after that, refunds are prorated at our discretion. To request a refund, email kona@cloudeation.net with your AWS account ID and agreement ID.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Amazon ECS on Fargate with CloudFormation
Supported services: Learn more
- Amazon ECS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Settings > Licenses explains how to fix it when AWS License Manager was never set up in the account (Start using AWS License Manager, grant the one-time permissions). A contract stays active right after a restart or stack update on a small contract (all units still checked out). Usage instructions add the License Manager step.
Additional details
Usage instructions
EagleDesk Enterprise runs in your own AWS account: one Amazon ECS Fargate task behind an HTTPS Application Load Balancer, Amazon RDS for PostgreSQL, Amazon EFS and an S3 bucket for backups. One CloudFormation template creates all of it in about 15 minutes. Running cost at the smallest sizes is about USD 3 a day in AWS charges, plus Amazon Bedrock use for the AI.
Before you start (once per account, in the Region you will use, e.g. us-east-1):
- Amazon Bedrock: in the Bedrock console open Model catalog, choose the model listed in EagleDesk's Settings > AI > Connection, submit the use case details if asked, then send one message in its playground (an administrator must make this first use).
- AWS License Manager: open it in the AWS console, choose Start using AWS License Manager and grant the one-time permissions (EagleDesk reads your Marketplace contract through it; without this it reports no contract).
- An HTTPS certificate: in AWS Certificate Manager request a public certificate for the address your team will open, e.g. eagledesk.yourcompany.com, validate it by DNS and copy its ARN.
Deploy: 4. On this listing choose Continue to Launch, select Amazon ECS, and copy the container image address shown. 5. In CloudFormation choose Create stack with the template at https://eagledesk.app/aws/eagledesk.yaml and enter:
- ImageUri: the image address from step 4
- DomainName: your address, e.g. eagledesk.yourcompany.com
- CertificateArn: the certificate from step 3
- AllowedCidr: your company network range, or 0.0.0.0/0 (everyone still has to sign in) Leave MarketplaceSku empty. Acknowledge that the stack creates IAM roles, then Submit.
- When the stack is complete, point your address at the LoadBalancerDns output with a DNS CNAME record.
First sign-in: 7. In CloudWatch Logs open the log group /eagledesk/<stack name>; the newest log stream shows "Setup code for the first administrator". Open your address and create the administrator with that code. 8. In EagleDesk:
- Settings > AI > Connection: choose Our Amazon Bedrock, enter the Region, and Test. The AI then starts on its own.
- Settings > Salesforce orgs: add each org with its sign-in app (an External Client App in that org's Setup; the form lists the steps; the callback URL is the SalesforceCallback output). Each person signs in with their own Salesforce login.
- Settings > Users: add your team (or turn on single sign-on in Settings > Security, redirect URI = the SsoRedirect output). Settings > Licenses shows your AWS Marketplace contract and how many users it covers.
Updates: subscribe to the new version, then update the stack with the new ImageUri; data, files and backups are kept. Removing: delete the stack. The database leaves a final snapshot; the EFS volume and the backup bucket are kept.
Support: kona@cloudeation.net - Documentation: https://eagledesk.app
Resources
Vendor resources
Support
Vendor support
Email support at kona@cloudeation.net , Monday to Friday, answers within one business day; help center at https://eagledesk.app/support.html . Contract customers get onboarding help for the CloudFormation deployment, Amazon Bedrock and single sign-on setup.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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