What do you like best about the product?

It offers an extensive range of monitoring capabilities, providing insights into various aspects of our systems.
It seamlessly scales to accommodate our expanding infreastructure without compromising performance.
The platform's integration with coding freameworks simplifies the monitoring and troubleshooting processes.
The provision of real-time analytics empowers proactive decision-making and issue resolution.

What do you dislike about the product?

The initial setup process can be somewhat complex and might require more streamlined documentation.
Customisation options, though powerful, may have a steeper learning curve for novice users.
While the reporting features are robust, additional flexibility in report customisation would be benficial.
Fine-tuning alert settings could be more intuitive for easier management.

What problems is the product solving and how is that benefiting you?

Identifying issues before they escalate prevents system downtime, ensuring uninterrupted operations .
Optimisation insights aid in enhancing overall system performance, leading to increased productivity.
Efficient resource allocation, identified through monitoring, leads to cost savings and better infrastructure management.

What do you like best about the product?

It is a easy tool for IT ecosystems. It offers automatic monitorin for my IT team, provides detailed reports to help pinpoint application shutdowns & detects network disruptions. Technically, this tool make easy, faster & efficient my work

What do you dislike about the product?

The browser of the application gets slow somtimes aand even crashes sometimes, so i had to re-start the app

What problems is the product solving and how is that benefiting you?

Monitoring my team in real time, after eG it was a really slow proccess

What do you like best about the product?

The support is amazing, the follow up and response time makes the issues get resolved in no time.

What do you dislike about the product?

As for this moment, I don't have any issues with the software.

What problems is the product solving and how is that benefiting you?

The monitoring in "real-time" makes this tool and data more reliable.

What do you like best about the product?

I love that you can costumize the dashboard making it easier for be suited to our purposes.

What do you dislike about the product?

The browser gets slow sometimes and even crashes sometimes.

What problems is the product solving and how is that benefiting you?

Monitoring our databases has been way easier than before, the workflows have a great capability and it meets our needs.

What do you like best about the product?

This solution is a comprehensive analytics tool for complex IT ecosystems. It offers automatic monitoring for IT infrastructure, detects network disruptions, and provides detailed reporting to help pinpoint application slowdowns, significant system failures, and more. Utilizing both agentless and agent-based approaches, it comprehensively tracks the performance and health of the entire IT framework.

By simplifying the process of debugging performance issues, it facilitates quick resolution of problems. It excels at identifying root causes and swiftly rectifying them, enhancing overall customer experience. The solution provides unmatched visibility, extending beyond just application performance to user experience, supporting infrastructure, and business transactions.

In essence, it streamlines the process of diagnosing, monitoring, and reporting key IT services, making it faster and more efficient. This ensures smooth operation of IT landscapes and helps businesses maintain high service levels.

What do you dislike about the product?

The product might seem costly initially, but when its extensive capabilities and scalability are considered, its value becomes apparent. It allows for seamless visibility extension, eliminating the need to integrate multiple additional products. The challenge with eG lies in justifying its upfront investment. Customers often only recognize its worth one or two years in, which can complicate the replacement process, especially if they've committed to four or five other short-term solutions in the interim. So, although eG may seem expensive upfront, it is a comprehensive, long-term solution that could save resources in the future.

What problems is the product solving and how is that benefiting you?

Proactive issue resolution for our applications. Serverless cloud functions along with a microservice backend. Frontends are written in a variety of languages and deployments.