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eG Enterprise : - A Robust Monitoring Solution with Comprehensive Insights and Scalability.
What do you like best about the product?
It offers an extensive range of monitoring capabilities, providing insights into various aspects of our systems.
It seamlessly scales to accommodate our expanding infreastructure without compromising performance.
The platform's integration with coding freameworks simplifies the monitoring and troubleshooting processes.
The provision of real-time analytics empowers proactive decision-making and issue resolution.
It seamlessly scales to accommodate our expanding infreastructure without compromising performance.
The platform's integration with coding freameworks simplifies the monitoring and troubleshooting processes.
The provision of real-time analytics empowers proactive decision-making and issue resolution.
What do you dislike about the product?
The initial setup process can be somewhat complex and might require more streamlined documentation.
Customisation options, though powerful, may have a steeper learning curve for novice users.
While the reporting features are robust, additional flexibility in report customisation would be benficial.
Fine-tuning alert settings could be more intuitive for easier management.
Customisation options, though powerful, may have a steeper learning curve for novice users.
While the reporting features are robust, additional flexibility in report customisation would be benficial.
Fine-tuning alert settings could be more intuitive for easier management.
What problems is the product solving and how is that benefiting you?
Identifying issues before they escalate prevents system downtime, ensuring uninterrupted operations .
Optimisation insights aid in enhancing overall system performance, leading to increased productivity.
Efficient resource allocation, identified through monitoring, leads to cost savings and better infrastructure management.
Optimisation insights aid in enhancing overall system performance, leading to increased productivity.
Efficient resource allocation, identified through monitoring, leads to cost savings and better infrastructure management.
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Nice tool!!
What do you like best about the product?
It is a easy tool for IT ecosystems. It offers automatic monitorin for my IT team, provides detailed reports to help pinpoint application shutdowns & detects network disruptions. Technically, this tool make easy, faster & efficient my work
What do you dislike about the product?
The browser of the application gets slow somtimes aand even crashes sometimes, so i had to re-start the app
What problems is the product solving and how is that benefiting you?
Monitoring my team in real time, after eG it was a really slow proccess
Makes easy to monitor data
What do you like best about the product?
The support is amazing, the follow up and response time makes the issues get resolved in no time.
What do you dislike about the product?
As for this moment, I don't have any issues with the software.
What problems is the product solving and how is that benefiting you?
The monitoring in "real-time" makes this tool and data more reliable.
A reliable Tool
What do you like best about the product?
I love that you can costumize the dashboard making it easier for be suited to our purposes.
What do you dislike about the product?
The browser gets slow sometimes and even crashes sometimes.
What problems is the product solving and how is that benefiting you?
Monitoring our databases has been way easier than before, the workflows have a great capability and it meets our needs.
Great monitoring tool
What do you like best about the product?
This solution is a comprehensive analytics tool for complex IT ecosystems. It offers automatic monitoring for IT infrastructure, detects network disruptions, and provides detailed reporting to help pinpoint application slowdowns, significant system failures, and more. Utilizing both agentless and agent-based approaches, it comprehensively tracks the performance and health of the entire IT framework.
By simplifying the process of debugging performance issues, it facilitates quick resolution of problems. It excels at identifying root causes and swiftly rectifying them, enhancing overall customer experience. The solution provides unmatched visibility, extending beyond just application performance to user experience, supporting infrastructure, and business transactions.
In essence, it streamlines the process of diagnosing, monitoring, and reporting key IT services, making it faster and more efficient. This ensures smooth operation of IT landscapes and helps businesses maintain high service levels.
By simplifying the process of debugging performance issues, it facilitates quick resolution of problems. It excels at identifying root causes and swiftly rectifying them, enhancing overall customer experience. The solution provides unmatched visibility, extending beyond just application performance to user experience, supporting infrastructure, and business transactions.
In essence, it streamlines the process of diagnosing, monitoring, and reporting key IT services, making it faster and more efficient. This ensures smooth operation of IT landscapes and helps businesses maintain high service levels.
What do you dislike about the product?
The product might seem costly initially, but when its extensive capabilities and scalability are considered, its value becomes apparent. It allows for seamless visibility extension, eliminating the need to integrate multiple additional products. The challenge with eG lies in justifying its upfront investment. Customers often only recognize its worth one or two years in, which can complicate the replacement process, especially if they've committed to four or five other short-term solutions in the interim. So, although eG may seem expensive upfront, it is a comprehensive, long-term solution that could save resources in the future.
What problems is the product solving and how is that benefiting you?
Proactive issue resolution for our applications. Serverless cloud functions along with a microservice backend. Frontends are written in a variety of languages and deployments.
Keeping Things Modern
What do you like best about the product?
I like how in touch they are without being pushy. I have had a great experience staying current on what's new and exciting in our market! I really appreciate the wealth of information available to access.
What do you dislike about the product?
Quite honestly, there isn't much not to like. You are offered information at your pace and your needs. There is nothing that forces you to pick one thing over the other. It is a fair product assessment and allows you to connect comfortably.
What problems is the product solving and how is that benefiting you?
I can find what best suits my company's needs.
One of the best IT performance monitoring tool
What do you like best about the product?
A dashboard that provides a single view of routers, servers, and applications.Excellent for the tech support team.
What do you dislike about the product?
Product pricing is on the higher side but that is acceptable as it offers flexibility as well as a lot of features.
What problems is the product solving and how is that benefiting you?
Helping the Tech support team to be proactive to ensure slow performance is mitigated as eG points out the root cause.
Perfect monitoring tool ever
What do you like best about the product?
Its End to end monitoring is the best, it provides enhance view of the issues then detects and diagnosis by self that measures both internal and external IT systems.
What do you dislike about the product?
Comparitively with other competitive systems like dyntrace it could be better display the enhance view of dashboards and also the license price could be bit cheaper.
What problems is the product solving and how is that benefiting you?
It's an user friendly for beginners and mostly it gives the details diagnostic information which helps the users to identify where the exact dynamic issues are causing that helps to make sure to build scalable systems.
IT infrastructure and performance monitoring tool.
What do you like best about the product?
It is an analytics solution for advanced IT landscapes. It provides automated IT monitoring, network outages, reporting to troubleshoot the slowdowns of apps, severe failures, and many more. It uses a combination of agentless and agent-based techniques to monitor the performance and health of the whole IT framework. It simplifies the performance debugging and results in speedy problem resolution. It determines the root cause of problems and resolves them speedily and delivers a great customer experience. It delivers unparalleled visibility beyond app performance, user experience, whole supporting framework, and business transactions. It has made the diagnosis, monitoring, and reporting of fundamental IT services simpler and faster.
What do you dislike about the product?
Sometimes it can be enormous because of the big list of features and high levels of flexibility. The configuration is quite confusing and difficult. It has a steep learning curve and requires a great amount of time and training to start with due to the extensive coverage of multiple tech stacks.
What problems is the product solving and how is that benefiting you?
It is a single-pane-of-glass, auto-diagnostic performance monitor. It delivers insights to developers to help them enhance code for high performance. It embeds the cloud-aware root cause diagnosis and virtualization and correlates performance alerts from multiple tiers and highlights automatically where the root cause of the issue lies. In this way, you can easily differentiate the problem cause from its impacts and resolve issues in minutes despite days. It provides personalized views for multiple shareholders in an organization. It enables you to create and view real-time dashboards in minutes. It offers extensive custom and pre-built reports.
Great Value for Money, Comprehensive Monitoring
What do you like best about the product?
eG Enterprise provides me a single pane of glass view - from routers, servers, and applications. I've had to support different types of applications over time and i've been able to get these monitored and to great depth every time. The topology views are great, the layered model presentation of each application makes it real easy to use. Often i am called upon to explain what happened during the last few days and in that context, i find the historical reporting really useful. The ability of the tool to support both synthetic and agent-based monitoring is also very useful for us as it gives us both perspectives - the external and the internal perspective.
What do you dislike about the product?
Configuration of the tool can be made easier. I would like to have the reports be more customizable.
What problems is the product solving and how is that benefiting you?
Single pane of glass, ability to pin-point problems, coverage across my entire technology stack.
Benefits include proactive alerting, faster and easier troubleshooting and having data to make intelligent capital investments.
Benefits include proactive alerting, faster and easier troubleshooting and having data to make intelligent capital investments.
Recommendations to others considering the product:
eG Enterprise is good value for money. Their support is top-notch. They have been extremely responsive and have helped almost always. We've given them many inputs over the years and even demanded some modifications. They've responded well in every instance.
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