Overview
MagicTouch: AI-Augmented Low-Code Enterprise Application Platform
MagicTouch helps business teams put AI to work on the systems they already run. It securely connects AI, agents, applications, workflows and enterprise data in one governed environment, so organizations can move from AI experiments to measurable business results without creating another data or AI silo.
Talk to Your Data
Ask business questions in plain language and get answers, governed dashboards and insights across your connected systems. No SQL and no specialist data skills required - finance, operations, sales and service teams get the answers they need from the systems they already use.
Build and Automate with Low-Code
Create AI-powered applications, workflows and agents with low-code tools. Connect ERP, CRM, SaaS, databases, APIs and legacy systems once, then reuse those connections across every application, automation and agent.
Smart Cache: One Up-to-Date Business View
Smart Cache keeps a fresh, unified view of information across your connected systems, so applications, workflows and AI agents always act on consistent, current business context.
Key Business Benefits
- Faster time to value - Start from the systems you already have. No data lake, warehouse or big-data project required.
- Business-led AI - Business users ask, analyze and act without waiting for a new report or integration project.
- From answers to action - Go beyond question-and-answer AI to orchestrated workflows and controlled business actions.
- Lower integration cost - Connect once, reuse everywhere, and eliminate redundant integration work.
- Governed by design - Every AI interaction runs under your identities, permissions and policies.
Enterprise Security and Governance
- SOC 2 Type II
- ISO/IEC 27001:2022 certified
- Identity, policy and permissions management
- Full audit trails and observability
- Governed data access across all connected systems
Built on AWS
MagicTouch runs on AWS as a managed service operated by Magic Software, giving you cloud-native scalability, availability and security without managing infrastructure.
Get Started
Ready to put AI to work securely across your business? Use this listing to request a demo or a private offer, and our team will help you plan your rollout.
Highlights
- No Big Data Project Required: Put AI to work on the ERP, CRM, SaaS, database and legacy systems you already run. MagicTouch gives AI and agents trusted business information without a new data lake, warehouse or big-data platform - connect once, reuse everywhere, and avoid another data or AI silo.
- Fast, Business-Led Results: Business teams ask questions in plain language, build governed dashboards and automate workflows with low-code tools. Smart Cache, reusable integrations and Talk to Your Data take you quickly from connected systems to AI-powered insights, applications and agents - without replacing core applications.
- Enterprise Security and Compliance: Built for secure, governed AI. MagicTouch combines identity, permissions, policy, audit and observability controls with SOC 2 Type II and ISO/IEC 27001:2022, helping organizations meet security, privacy and regulatory requirements as they scale AI across cloud, SaaS and on-premises systems.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
MagicTouch provides 24/7 dedicated support committed to proactively responding to incidents and meeting Service Level Agreements (SLAs). Our support team ensures continuous service availability for your MagicTouch environment.
Contact Support
- Email: its24x7@magicsoftware.com
Our team is available around the clock to assist with platform usage, troubleshooting, integration issues and any service-related inquiries. For refund requests or billing questions related to your AWS Marketplace subscription, contact our support team by email and include your AWS account ID and agreement ID for faster resolution.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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