Sold by: Talkdesk
Deployed on AWS
Talkdesk Express makes AI-powered customer service simple for small and growing businesses. Launch your contact center in minutes with no IT setup required. Adopt AI fast with ready-to-go chatbots, virtual agents, and smart automations that help you respond instantly, stay available 24/7, and deliver personalized support across every channel. Manage calls, texts, emails, chats, and social messages from one unified workspace that scales as you grow. Start with a 15-day trial for up to 10 users, plus $100 in free credits to explore AI capabilities. After your trial, you can become an active customer with flexible, pay-as-you-go pricing available through AWS Marketplace.
Overview
Talkdesk Express empowers small businesses and entrepreneurs to modernize customer service through AI, without needing complex software or technical expertise. The platform combines voice, SMS, email, chat, and social messaging into one simple workspace, giving teams full visibility into every customer interaction. AI is at the core of Express, enabling small teams to work smarter and scale faster. In just minutes, you can add a chatbot to your website to answer FAQs, set up Autopilot to handle routine questions automatically, or deploy AI-powered virtual agents to manage support around the clock. Smart routing ensures customers reach the right person instantly, while AI Translator and Rewriter help teams communicate clearly across languages and tone. Behind the scenes, automation keeps service consistent by logging calls, organizing messages, and pulling knowledge base content into replies automatically. That means fewer manual steps, faster responses, and better experiences for customers. Talkdesk Express eliminates the patchwork of personal phone books, spreadsheets, and shared inboxes that small businesses often rely on. It's fast to deploy, easy to manage, and affordable to scale, with flexible, usage-based pricing and no IT setup. Powered by Talkdesk Customer Experience Automation, Express delivers the same security, reliability, and innovation trusted by leading organizations, reimagined for growing teams. Transform your customer experience with built-in AI and automation - start your 15-day free trial today.
Highlights
- Start free with a 15-day trial for up to 10 users + $100 credit. Experience Talkdesk Express instantly with full access during your trial and $100 in usage credits to explore AI-powered customer service tools. No setup fees, just fast, flexible access before moving to pay-as-you-go pricing through AWS Marketplace.
- AI-powered support, ready in minutes. Add a chatbot to your website, deploy virtual agents, or automate responses across calls, texts, and chats, all without IT help. Get sophisticated AI that works for your business, not against it.
- One platform for every conversation. Bring voice, SMS, email, chat, and social messaging together in a single workspace. Serve customers faster, stay organized, and scale effortlessly with built-in AI automation.
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Deployed on AWS
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Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Talkdesk Express usage rates vary depending on product and interaction volume. | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Software as a Service (SaaS)
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Support
Vendor support
For questions about Talkdesk products & services or to get in touch with a Talkdesk sales representative please contact express@talkdesk.com . For support questions as an Express customer, please visit express.talkdesk.com to join the free support community. support@talkdesk.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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