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    Guance

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    Sold by: Guance 
    Deployed on AWS
    Guance (www.guance.com) is monitoring and observability infrastructure built for the AI era. Powered by the "four unifications" of data, Guance delivers end-to-end observability across both traditional systems and AI Agents. With its enterprise-grade intelligent Agent, Obsy AI, Guance closes the loop of "AI senses. Humans decide. Agents act."

    Overview

    Guance (<www.guance.com >) is monitoring and observability data infrastructure for the AI era, built for both humans and intelligent Agents to consume. Through unified data collection, unified tagging, unified storage, and a unified interface, Guance provides an end-to-end observability data foundation for development, operations, testing, business teams, and AI Agents. Built on this foundation, Obsy AI is Guance's self-developed enterprise-grade observability Agent, ready to use out of the box for SRE, DevOps, security, testing, FinOps, and other teams. It runs 24/7 to safeguard your systems and is designed for long-term, stable operation in enterprise production environments. Fully controllable, auditable, and governable, Obsy AI acts as a trusted observability digital worker by your side. It can autonomously handle a wide range of scenarios, including alert response, change rollback, system performance optimization, resource cost governance, and security vulnerability remediation. Every action comes with a complete evidence chain. High-risk operations automatically trigger tiered approvals, and incident handling supports one-click rollback. Guance keeps both system health and AI Agent behavior under control. AI senses. Humans decide. Agents act.

    Highlights

    • Unified Data Foundation | DataKit & GuanceDB: DataKit provides full-domain data collection, standardized tagging, GuanceDB delivers unified multi-model storage, and the integrated console brings everything together. Across all environments, high-cardinality metrics, logs, traces, business data, and AI Agent behavior data are ingested, governed, and analyzed in one place, creating a single source of truth shared by humans and Agents.
    • Digital Workforce for Observability | Obsy Agent Team: Guance's self-developed observability Agents run 24*7 and can autonomously handle a wide range of scenarios, including alert response, rollback, performance optimization, cost governance, and security remediation. With built-in evidence chains, tiered approvals, and one-click rollback, they deliver a controllable, auditable, and governable production environment, fully operationalizing the loop of "AI senses. Humans decide. Agents act."
    • AI-Native Observability | LLM & Agent Full-Trace Observability: Guance natively supports runtime observability for LLMs and AI Agents, including traces, token consumption, Agent Skill usage, Tool calls, abnormal behavior, and more. It makes the cost, performance, and security risks of AI Agents observable, auditable, and controllable just like traditional services. Guance supports mainstream Agents such as Openclaw, Hermes, and Codex.

    Details

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    Deployed on AWS
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    Pricing

    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (18)

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    Dimension
    Description
    Cost/unit
    Infrastructure
    Infrastructure Monitoring ( 1k / day )
    $0.09
    Logs
    Logs ( 1 million / day )
    $0.15
    Network Monitoring
    Network Monitoring ( Each reported network data host / day )
    $0.29
    APM / LLM ( trace )
    APM ( 1 million trace / day )
    $0.29
    RUM
    RUM ( 10k PV / day )
    $0.10
    Synthetic Tests
    Synthetic Tests ( 10k API dial / day )
    $0.143
    Session Replay
    Session Replay ( 1k sessions / day )
    $0.35
    Triggers
    Triggers(10 k / day )
    $0.14
    Common
    Common
    $0.01
    APM / LLM ( profile)
    APM / LLM ( 10k profile / day )
    $0.03

    Vendor refund policy

    guanceglobal@guance.com  (Work Day 9:00 - 18:00 UTC+8 )

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Time:Work Day 9:00 - 18:00 UTC+8 Service scope: self-service activation, observation expert guidance, help documents and technical practices, developer resources, data export, data early warning, electronic invoices, etc. Hotline:00852 - 66419560 Email:guanceglobal@guance.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Issue & Bug Tracking
    Top
    10
    In Generative AI, Log Analysis
    Top
    25
    In Log Analysis

    Customer reviews

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    Overview

     Info
    AI generated from product descriptions
    Unified Data Collection and Storage
    DataKit provides full-domain data collection with standardized tagging, while GuanceDB delivers unified multi-model storage supporting high-cardinality metrics, logs, traces, business data, and AI Agent behavior data in a single repository.
    Autonomous Agent Operations
    Obsy AI agent autonomously handles alert response, system rollback, performance optimization, resource cost governance, and security vulnerability remediation with complete evidence chains and tiered approval workflows.
    LLM and AI Agent Observability
    Native runtime observability for large language models and AI Agents including trace collection, token consumption tracking, Agent Skill usage monitoring, Tool call tracking, and abnormal behavior detection.
    Multi-Environment Data Governance
    Unified tagging and governance framework across all environments enabling consistent data ingestion, analysis, and control of observability data from diverse sources.
    Audit and Rollback Capabilities
    Complete evidence chain documentation for all agent actions with one-click rollback functionality and automatic tiered approval triggers for high-risk operations in production environments.
    AI-Powered Root Cause Analysis
    Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
    Natural Language Query Interface
    Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
    Real-Time Anomaly Detection
    Detects system anomalies in real-time to prevent incidents before they impact users.
    OpenTelemetry Integration
    Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
    Multi-Tiered Storage Architecture
    Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
    Unified Observability Platform
    Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
    AIOps and Machine Learning
    AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
    Automated Instrumentation and Dependency Mapping
    Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
    Open Source and Container Support
    Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
    Rapid Deployment and Integration
    Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
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    -
    No security profile

    Contract

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    Standard contract
    No
    No
    No

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