Sold by: Waltsoft Inc.
Deployed on AWS
Free Trial
AWS Free Tier
Self-hosted omnichannel customer support with live chat, email, and WhatsApp in a unified inbox on EC2. Bundled with PostgreSQL, Redis, and Sidekiq for background processing.
Overview
Chatwoot is a self-hosted omnichannel customer engagement platform that unifies live chat, email, WhatsApp, Facebook, Twitter, and 10+ channels into a single inbox. Deploy on EC2 with Docker Compose for full data ownership and zero per-user licensing.
This AMI includes Chatwoot with PostgreSQL (pgvector), Redis, and Sidekiq for background job processing. All services are managed via Docker Compose for easy maintenance.
SECURITY: This AMI binds services to localhost only. Configure a reverse proxy (Nginx/Caddy) with HTTPS for production access. Change all default passwords immediately after launch.
IMPORTANT: The t3.micro free tier instance may not have sufficient resources for all workloads. GPU-accelerated, memory-intensive, or multi-container applications require t3.medium or larger. Performance varies by instance type. Waltsoft provides the pre-configured deployment only and does not guarantee upstream software functionality.
Highlights
- Unify 10+ channels including live chat, email, WhatsApp, and social media into one multi-tenant inbox
- Deploy in under 10 minutes with Docker-based architecture and real-time WebSocket messaging
- Support unlimited agents with RBAC, built-in chatbot automation, and REST API with 200+ endpoints
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Dimension | Description | Cost/hour |
|---|---|---|
t3.medium Recommended | t3.medium instance | $0.12 |
t3.micro | t3.micro instance | $0.00 |
t3.large | t3.large instance | $0.12 |
m5.large | m5.large instance | $0.12 |
t3.xlarge | t3.xlarge instance | $0.12 |
m5.xlarge | m5.xlarge instance | $0.12 |
Vendor refund policy
No refunds. Cancel anytime. Contact support@waltsoft.net .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Security: OS + container patches.
Additional details
Usage instructions
Launch on t3.medium or larger. Access http://<public-ip>:80 after 60s.
Support
Vendor support
Community support via GitHub issues. Email support@waltsoft.net for critical issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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